Korg Forums

lzdmn · Joined: 15 Oct 2007 Posts: 2 Location: U.S.A.

Hi. I purchased a KORG TR-61 this Summer and sent in my rebate around the 4th of July Weekend.

I still have not received my rebate. I did make copies though.

Is there a contact phone # and/or email address at Korg?

Have any other members of this board experienced this long of a wait for a rebate or a had a similar issue?

The TR-61 is great. I just want my rebate so I can put it towards the sampling expansion.

lzdmn

jerrythek · Platinum Member Joined: 28 Jan 2002 Posts: 2931

Hello:

Send all your contact info to support@korgusa.com and they'll get it to the right person. Sorry for the problem.

Regards,

Jerry

Uncle Charlie · Joined: 15 Oct 2007 Posts: 1 Location: New Orleans, LA

Izdmn,

I also had a problem with the rebate. I purchased a Korg TR-76 in mid-July and promptly sent in the info. In late August I received an e-mail informing me that: "Serial # doesn't match." The person who sent the e-mail told me to send the info to the Command Rabate Center, same address as the original.

I sent the same info again pointing out that the serial numbers did indeed match and asking what the problem was.

Last week I received my rebate.

Major hassle!

Love the board, though. Price x sounds x weight = a great deal.

Uncle Charlie

lzdmn · Joined: 15 Oct 2007 Posts: 2 Location: U.S.A.

Thanks a lot for the responses. I appreciate the info.