Korg Forums

[fzank]

I've got a korg zero 4 yesterday and I have this problem:
I install the korg firewire driver and in the end of install the installer ask me to plug on the firewire cable and start my zero 4 but nothing hapened just have a message that say the computer doesn't find the mixer and I have to re-plug in..
Untill now I can not use the firewire connection!!!
Is the problem can come from the cable???
Because on my laptop it is a 4 pins plug and on the zero 4 a 6????
A friend told me that the 2 plug are 100% compatible.

Could you help me?
My computer is a HP DV6025EA

[holotropik]

G'day,

I had the same problem with the Zero8 mixer. I pulled the cable out of the PC and rebooted then went had a coffee and a smoke and came back and plugged the mixer back in to the PC and it found it OK. It took a while for things to settle down after installing drivers and the edit software but seems to be OK now.

The 4 pin FW cable is simply a 6 pin FW cable without the power connections so for data they are 100% compatible.

Also I am running Vista so I suspect that there may be some niggling problems with this. What OS are you running?

Glen.

[fzank]

I'm using windows xp pro!
But do you think i don't need these 2 pins for the power supplies of the integrated sound card?
Do you use too a 4pins plug wiuth a adaptor?
When i test it on my friend's computer it is directely found??

[holotropik]

Yes I use the same cable on my Laptop 6pin-4pin.
All I would suggest is to remove the drivers and software and try a reinstall. Make sure you turn off any anti-virus apps.

Maybe even look at update for you FW card driver for the laptop. In the past I have had to do this so that my Mackie Onyx mixer could talk to the FW card in the PC properly.

[fzank]

I will try this evening but I have some doubts baout this....
The fire wire ligth on the mixer stay off....
And There is no new driver for my firewire card...
It's s**t... a so expensive mixer and computer just to have this problem.
I went to my friend who has a mac an it work at the first time

Thanks windobe

[holotropik]

There are nearly always issues with FW and PCs, sometimes they work easy but most of the time they have issues. Somedays a setup that has been working for months can all of a sudden give you grief...

When I first got my Mackie Onyx mixer it took me a month or so to get it to work properly...

Some firewire PC cards are crap as well. From memory the Texas Instruments ones are ok, cannot remember which ones are crap??

Perhaps you should do some google on firewire issues, maybe the ableton forums could help.

[fzank]

Who want again a pc ...when you have a nc just plug it on and it is running!!!!
Yesterdat i tried everithing but no result.
Today I will buy a expresscard with 3 fire wire connector and see what's happened.
Domebody from korg can tell me the true...I need a six pins or a 4 is ok???

[fzank]

somebody can tell to me if the korg zero 4 integrated soundcard need a externalpower supplies via the firewire plug or is it using the the power supplies of the mixer?

[Reggmail]

[fzank]

ha!!!
Why mu computer doesn't see it... impossible to use the sound carrd!!

[m4m]

get another firewire card, maybe the chiset on yous (onboard or else) is not compatible, it happens all the time on PC (never had any issue on the mac side)

[der_mo]

hi,

i have the same problem with my zero8. i am using a dawicontrol FW800 PCIcard, which is using a texas instruments chipset.
waiting a few minutes before clickin next does not make the zero8 work at my winxp pc.

i tried installing the drivers without the setuptool, zero8 was found and seemed to work, no errors shown in the windows system-manager.
but if i want to use the mixer in ableton live, it tells me the ASIO driver is not installed. but i rather dont know a way to install the asio.dll

has anyone a solution or any idea?

thanks a lot,

mo