|
Korg Forums A forum for Korg product users and musicians around the world. Moderated Independently. Owned by Irish Acts Recording Studio & hosted by KORG USA
|
View previous topic :: View next topic |
Author |
Message |
GregC Platinum Member
Joined: 15 May 2002 Posts: 9451 Location: Discovery Bay (San Francisco Bay Area)
|
Posted: Thu Nov 29, 2007 2:13 pm Post subject: Apple Computer-a Good customer service story |
|
|
My G4 Powerbook is 3 and 1/2 years old.
Apple has an automated software update feature( it scans your machine for older versions of Apple app's and suggests you d/l a new version)
Long story short, my mac couldn't take any further upgrades. At the end of my service warranty, 6 months ago, the Apple service dude suggested a fresh install. He said I had a corrupt file ' some where' which prevented the version upgrade process in completing its cycle.
A fresh OSX install would involve backing up all my apps and files and reinstall them afterwards. Ughh
I did that yesterday morning. 1000 songs, 500 photos, Office, documents etc went to my Lacie FW external drive. Took 30 minutes. Not so bad.
I went to my local Apple store (made an appointment in advance) with my G4. The dude and I discussed the G4 problem. Fresh OSX, 10.4.1 install was the solution. Entire visit took 40 minutes.
No charge
My G4 now runs fast, all apps are smooth as silk.
Pretty good for a 3 and 1/2 year old computer _________________ Kronos 88. MODX8
Achieve your musical dreams
https://soundcloud.com/user-898236994 |
|
Back to top |
|
|
tritex4 Platinum Member
Joined: 14 Feb 2006 Posts: 1278
|
Posted: Thu Nov 29, 2007 10:19 pm Post subject: |
|
|
That's great.
I almost want to send a copy of your post to Microsoft!!
I see that Apple has been ribbing the functionality of Vista in one of it's TV commercials.
I'm sure the ribbing is justified. |
|
Back to top |
|
|
Trinity2112 Platinum Member
Joined: 20 Feb 2002 Posts: 579 Location: Delaware, USA
|
Posted: Thu Nov 29, 2007 11:16 pm Post subject: |
|
|
tritex4 wrote: | I'm sure the ribbing is justified. |
Absolutely....to say the least. _________________ Current Korg Lineup: Kronos 61, Oasys 76 · M3-61/RADIAS · Trinity Plus/HDR · 01/WFD · 01R/W · X3R · M3R · Wavestation EX · Wavestation SR · Triton Rack/MOSS · Z1EX · TR-Rack · Karma · D3200 · iM1 · iWavestation · iMono/Poly
Other Synths: Berhinger Deepmind 12 · iProphet · Moog Model D
Dearly departed: X3 |
|
Back to top |
|
|
|
|
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
|
Powered by phpBB © 2001, 2005 phpBB Group
|