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Authorisation HELP!

 
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Stewage



Joined: 28 Jan 2008
Posts: 6
Location: UK
PostPosted: Sat Mar 01, 2008 11:32 am    Post subject: Authorisation HELP! Reply with quote
I've recently upgraded my KLC to KLCAE07. However when I registered this i never received an authorisation code. Now the USB key is asking for this. I've emailed Korg support 3 times now and have never received a reply. I was wondering if anyone on here could help in anyway. I've got a project which is tuck while waiting for this software.
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higskies
Senior Member


Joined: 16 Dec 2005
Posts: 258
Location: Harrisburg, PA, USA
PostPosted: Tue Mar 11, 2008 6:03 pm    Post subject: Reply with quote
Good luck. I've been trying Korg for awhile for KLC-DE support, and still haven't received any response. My money goes to other software developers now. I still love my Korg sounds, and have numerous Korg hardware instruments/controllers. I was a loyal customer.
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Stewage



Joined: 28 Jan 2008
Posts: 6
Location: UK
PostPosted: Tue Mar 11, 2008 7:23 pm    Post subject: Reply with quote
I eventually found a phone number for Korg UK support. They gave me an authorisation code but only the Mono/Poly works! They've been trying to sort it out for the past week but no joy yet.
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MartinHines
Platinum Member


Joined: 21 Jan 2003
Posts: 3036
Location: Topeka, KS (USA)
PostPosted: Wed Mar 12, 2008 1:26 am    Post subject: Reply with quote
higskies wrote:
Good luck. I've been trying Korg for awhile for KLC-DE support, and still haven't received any response.


I would suggest calling Korg USA Product Support at (631) 390-8737.

http://www.korg.com/service/contactus.asp
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