Korg Forums

[beatifictatter]

right, this update that so many of us want doesnt seem to be happening any time soon...even some acknowledgement that our points have been taken note of and an update is in the pipeline would be hopeful, but nothing.

does anyone have the KORG contact emails for tech support and customer services?

if someone can put them in a reply to this thread, lets all email individually over the next couple of days and raise all the points that have been made on this forum....hopefully they'll take notice and at least give us some time of timeframe/info on an update.....

[lloydsmith]

Not got info for you but I have to agree & silence is not the best way to reward customer loyalty.

[softroom]

There are phone numbers, certainly here in the UK, where you can ring and talk to someone technical and request new features or changes to the existing feature set. A quick scan of a magazine or two should do it or even the website for your country. I've spoken to them myself about things I think could have been done better or differently but the more voices speak up the more chances of Japan doing something.
_________________
http://www.youtube.com/WilyEPeyote

[MartinHines]

[mikemolloyuk]

Hi

Would anyone care to list what they feel needs improving on so we can check them for you..?

Thanks

Mike
Korg UK Support

[beatifictatter]

hey mark, good to hear someone from korg taking an interest at last!

there's already a long list of requests in the forum here:

http://www.korgforums.com/forum/phpBB2/viewtopic.php?t=46676&postdays=0&postorder=asc&start=0

some admittedly a little optimisitic, but many seemingly easy to fix with an update....

if for some reason you want people to write them again here, in a more refined way, let us know....

[mikemolloyuk]

Hi beatifictatter

Thanks for the link. That is about as comprehensive a list as we would need. It's always nice to hear what people are requesting as features or changes to a product.

Product design is sometimes difficult to get 100% right with something like this as there are many ways of using it. It is only when you get a lot of users in as many situations of use that you start to hear what people would like to have had on it from the start.

Please feel free to continue to make suggestions.

Best

Mike

[FranzK]

I wish that MicroSampler was more like the Electribe, Kaoss

[3sleeves]

Mike, If you're still reading this thread, I have a software suggestion for Korg. Add a very basic MIDI step sequencer/editor to the MS Librarian software. It would be worlds easier to put in motion than any firmware updates and would solve more than a few usability and convenience issues mentioned in the other complaint threads. Korg could improve consumer loyalty by incorporating features that diminish the need for third party software. Really, it seems like a no-brainer and I'm surprised this issue hasn't been addressed yet for other Korg products (namely the Electribe series, which could benefit from dedicated software). Thanks for listening.

[beatifictatter]

[softroom]

And can it be fitted with a hidden stash compartment impervious to sniffer dogs? I mean, while we're asking for easy OS upgrades...
_________________
http://www.youtube.com/WilyEPeyote

[beatifictatter]

ha. yeah, my peripheral suggestion is perhaps a bit ridiculous, but it would be refreshing for a company to occasonally follow through on a product in response to customer feedback and make refinements/add-ons in an attempt to acknowledge/thank/reward those that have forked out money for their product....£380 isnt small change for most....
i don't think for a second that korg (third party?) will make something like this, but it's a shame because with just a few extra buttons/some decent fx knobs and a refined os update that deals with all the feasible problems/annoyances that users have highlighted, the microsampler could be very nearly perfect for a lot of people.....

[shabby]

why not implement a more extensive midi CC in the MS, so u can buy whatever small midi controller and use it to control the microsampler.

sorry i think i wrote this a doen times already, i am justwaiting for the good idea reply that does not come..

so i do it myself


GOOD IDEA!!! LETS IMPLEMENT

[3sleeves]

Good idea Shabby!
I'm still learning about MIDI myself, but the software DAWs I use (EnergyXT, FLStudio) are easy enough to figure out (at least to get working and making sounds intentionally). It seems like an oddly inconvenient process to link 2 or more devices without a PC in the mix. A sequence running on my PC can play the samples on the MS, but I haven't found a smooth way to tweak FX live yet...have been experimenting with XY controllers in FL using the iPod with Logitech TouchMouse app (with mixed results). A Kaoss style control pad would really help the MS. That's another feature that could be implemented into the Librarian software. And as I've stated before, would be easier to implement and more cost effective for Korg than a hardware or firmware upgrade.

[thuggy_bear]