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New HDD, Stuttering

 
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X-Trade
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Joined: 14 Feb 2006
Posts: 6494
Location: Leeds, UK

PostPosted: Fri Jun 18, 2010 9:16 am    Post subject: New HDD, Stuttering Reply with quote

A few days ago I got a Hitachi TravelStar 500GB 2.5" hard disk drive for my macbook.
This is supposedly a high performance drive: SATA-300 (300MB/s), 7200RPM, 16MB cache...

here is what I did:
1. put the old drive in an external USB caddy
2. put the new drive in the macbook
2. boot from the OS X Leopard CD(s)
3. 'restore' (clone) the old drive OS partition to the new drive
4. Run bootcamp
5. Install windows 7 Pro x64


Because of my windows partition, I had to get the drive. I had only given win7 30GB which was clearly not enough, and only had 20GB left on my OS X partition. I also maintain a 10GB 'transfer' partition as OS X can't see NTFS3 partitions.

After installing the drive, everything seemed great.
However, in a recording session a day later I found that the entire track would slow down for about a second, usually at a similar point.

The track is about 7 audio tracks in Cubase Studio 4. There are a lot of effects, but I found this happens even if I 'freeze' the tracks. It still happens in roughly the same place! It does happen on other projects too.

At first I did put it down to the new drive, but now I'm seeing that it is actually Cubase's 'ASIO Time' (processing power I presume) meter that is spiking, and there is no hard drive activity on the other meter at all.

A few more details:
I use an Alesis multimix12 Firewire as my recording interface and small studio mixer.
I have 4GB of RAM installed on my macbook.
I am running 10.5.8 on the OS X partition.
It is a 2008 white macbook with a 2.1Ghz Intel Core2 Duo. No DVD Writer.
Occurs regardless of whether wireless is on or off.

I'm trying to determine if I need to send the drive back (and be stuck without any space).
Any ideas?
Who should I talk to about this?

I actually work as a repairs engineer in a computer shop, but am kinda stuck for ideas at this point. I'm not that familiar about returns or getting support.
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laughing_bear
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Joined: 30 Jan 2002
Posts: 2970
Location: atlantic coast - northwest ireland

PostPosted: Fri Jun 18, 2010 12:33 pm    Post subject: Reply with quote

Hi,
as you posted this in MAC, first thing I would do is boot from your old drive and run a full Discwarrior session on the Hitachi, here in particular the hardware section, then files, and then rebuild directory.

http://www.alsoft.com/diskwarrior/

Should hardware comes out clean and after rebuilding directory structure the problems are the same, I would ask alosoft on their opinion and eventually swap the drive.

If you do not have Discwarrior and the whole seem a lot of trouble, why not swap the drive right away? The "death star" has caused me numerous problems too, I am not touching Hitachi or Seagate anymore. I stick with WD since years and so far not a single drive has given me a problem, which of course is also Luck!

P.S.

Just thinking is it only CUbase that gives you troubles, no other application? Then this might not be the drive at all.....
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