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Dowleruk
Joined: 04 Jan 2015
Posts: 6
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 Posted: Sun Jan 04, 2015 8:33 am Post subject: New Volca Beats slight damage |
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Hi guys I'm new to this site.
I got given a volca beat and bass off the wife for Xmas and I bought new 8 channel mixer and a few other things too.
I was connecting everything up and my beats was connected to the bass via sync in and it well on my foot so I went to plug back in but not realising the tip off the sync cable had snapped off ,I only realised when It wouldn't go back in firmly. The end of the cable is stuck in the bottom of machine. Now the step and live modes won't work the sounds work but the actual construction of a beat doesn't I think I may have caused some damage. Has anyone got any advise.
Cheers
Craig (novice) |
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volcaPaul
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Joined: 04 Dec 2014
Posts: 106
Location: UK
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Dowleruk
Joined: 04 Jan 2015
Posts: 6
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| Posted: Sun Jan 04, 2015 9:48 am Post subject: |
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Cheers volcapaul I will have a look .
Any advise on warranty, do I have a leg to stand on.
?. |
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volcaPaul
Full Member
Joined: 04 Dec 2014
Posts: 106
Location: UK
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| Posted: Sun Jan 04, 2015 9:53 am Post subject: |
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| Depends on where you bought it from. If it was bought from amazon, I'd be more hopeful that they would replace it as they're used to a high volume of returns. I'd make an argument that the tip shouldn't have broken off - or just explain the symptoms. |
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Dowleruk
Joined: 04 Jan 2015
Posts: 6
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| Posted: Sun Jan 04, 2015 10:00 am Post subject: |
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| I bought it from a dj website in uk. I've emailed retailer/dealer to ask where I stand or could they help with a repair. It's like buying a car I wouldn't repair it myself unless the warranty was void , if it's void I'll repair it myself it's just I thought I would seek advise from people in the know. Thanks again volcapaul. |
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Dowleruk
Joined: 04 Jan 2015
Posts: 6
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| Posted: Wed Feb 04, 2015 8:40 pm Post subject: Just an update |
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I tried and failed.
Lost the sync tip off my sync lead I tried soilder,tweezers,nippers and needles It didn't work so I deliver to a electronic repair company in my job on Monday 2nd of February and ask one of the guys who own it and he said he bring it in he'll get it out, so I did yesterday and returned today with the offending item removed thank god. The poor Volca beats thought it was still synced up to my volca bass, poor thing lol.
Thanks to media service solutions for there great help. Plus there gona fix my korg kpr 77 which a member of my family ,wife or son dropped something on it and cracked the board, so there doing that for me too.
Back to the beats.
Piiiiissssttttt! Don't tell the wife I only had it 4 days , doh!
Cheers again lads. |
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