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Karma Kronos - Sierra

 
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BobTheDog
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Joined: 21 May 2007
Posts: 1535
PostPosted: Thu Jun 22, 2017 6:59 pm    Post subject: Karma Kronos - Sierra Reply with quote
Hi Guys,

I haven't run Karma Kronos on my mac since updating to Sierra, now I am trying to and having some problems.

When I try to start it I get a message "Required software extensions are missing", this then directs me to the Pace website to install "iLok legacy software", I have the option for 10.4, 10.5 or 10.6.

I use iLok all the time and am a bit loathed to install any of these version in case it messes everything else up.

Has anyone else been in this situation and have any idea of what I should do?

Thanks

Andy
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GregC
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Joined: 15 May 2002
Posts: 9451
Location: Discovery Bay (San Francisco Bay Area)
PostPosted: Thu Jun 22, 2017 10:20 pm    Post subject: Re: Karma Kronos - Sierra Reply with quote
BobTheDog wrote:
Hi Guys,

I haven't run Karma Kronos on my mac since updating to Sierra, now I am trying to and having some problems.

When I try to start it I get a message "Required software extensions are missing", this then directs me to the Pace website to install "iLok legacy software", I have the option for 10.4, 10.5 or 10.6.

I use iLok all the time and am a bit loathed to install any of these version in case it messes everything else up.

Has anyone else been in this situation and have any idea of what I should do?

Thanks

Andy


I don't know if Karma and your messages has anything to do with the following issue,

http://www.korgforums.com/forum/phpBB2/viewtopic.php?t=109678&start=15&sid=47c7fccafb500ab07a215568f8c181c0

take a read at what Dan/Korg says:

"Apparently, in Sierra, Apple deprecated the sync method we use. Our developers are now testing a Kronos firmware change to use the new method. I can't make any official promises about when (or even if) this will be released, but hopefully it will be soon! In the meantime, I'm sorry for the inconvenience."

Google for more
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StephenKay
KARMA Developer
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KARMA Developer<br>Approved Merchant


Joined: 18 Jun 2002
Posts: 2979
Location: Scottsdale, AZ
PostPosted: Fri Jun 23, 2017 12:00 am    Post subject: Re: Karma Kronos - Sierra Reply with quote
BobTheDog wrote:
Hi Guys,

I haven't run Karma Kronos on my mac since updating to Sierra, now I am trying to and having some problems.

When I try to start it I get a message "Required software extensions are missing", this then directs me to the Pace website to install "iLok legacy software", I have the option for 10.4, 10.5 or 10.6.

I use iLok all the time and am a bit loathed to install any of these version in case it messes everything else up.

Has anyone else been in this situation and have any idea of what I should do?

A better place to ask about this would of course be the karma-lab forums, or karma-lab support. Smile

But in any case. This simply means that your update removed or overwrote the PACE Interlok extensions that were originally installed with our software. KARMA software uses the older PACE method of copy pro (challenge/response) rather than an iLOK dongle/key. Unfortunately, that Pace message isn't going to take you where it's easy to get the older drivers to fix the problem. However, you can download them here:

http://karma-lab.com/Files/pace/InterLokExtensions.pkg.zip

Unzip and run the installer. I don't think it will interfere with your current installation on iLok. You will need to authorize the KK program which can be done at:
http://www.karma-lab.com/register/kk
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Stephen Kay - KARMA Developer • Karma-Lab - karma-lab.com

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BobTheDog
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Joined: 21 May 2007
Posts: 1535
PostPosted: Fri Jun 23, 2017 4:18 am    Post subject: Reply with quote
Hi Guys,

Thanks very much for the replies.

I have installed the PACE stuff and now the software starts ok.

Now I just need to remember how to use it Smile

All the best

Andy
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