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Kronos - USB recognition

 
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Tamer



Joined: 16 Aug 2017
Posts: 1

PostPosted: Wed Aug 16, 2017 3:23 pm    Post subject: Kronos - USB recognition Reply with quote

Hi,

I hope someone out there can help.
I am trying to connect a Kronos 2-61 to a Windows 8.1 Pro computer, Windows tells me that the USB device has malfunctioned and no Windows USB driver can be installed.
I have downloaded the Korg USB-MIDI driver and have installed it, however this also doesn't see the keyboard.
I have tried selecting the USB-MIDI driver to 'Update Driver' to fix the Unknown USB Device (Device Descriptor Request Failed) and also the Troubleshooting option but Windows simply says the device is not working properly.

Is there a fix anyone knows of, or is my Kronos actually faulty?
Everything else about it works just fine and I can use it via my MOTU MIDI interface with no problems, but the editor doesn't seem to like MIDI and I imagine would work more smoothly over USB so would love to get this working.

Thanks for any help
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Drummond
Junior Member


Joined: 25 Feb 2016
Posts: 90
Location: Brazil

PostPosted: Thu Aug 17, 2017 8:15 pm    Post subject: Reply with quote

Try with a different USB cable.
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mikeyd
Senior Member


Joined: 19 Nov 2007
Posts: 390
Location: California

PostPosted: Fri Aug 18, 2017 5:11 am    Post subject: Reply with quote

What type of USB cable are you using?

Should be like this:USB 2.0 Cable - A-Male to B-Male (or it can be 3.0 as they are backwards compatible)

Not A male to A male.
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