Korg Forums Forum Index Korg Forums
A forum for Korg product users and musicians around the world.
Moderated Independently.
Owned by Irish Acts Recording Studio & hosted by KORG USA
 
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Kronos 1 System startup failure

 
Post new topic   Reply to topic    Korg Forums Forum Index -> Korg Kronos
View previous topic :: View next topic  
Author Message
alfredokiwi
Senior Member


Joined: 07 Sep 2011
Posts: 268

PostPosted: Tue Aug 22, 2017 5:58 am    Post subject: Kronos 1 System startup failure Reply with quote

Hi folks,

I have a Kronos 1 (61 keys version) freezing seconds after power up showing the messages "SYSTEM STARTUP FAILURE" "Please disconnect any USB devices and restart" A youtube video exposing the issue is here

https://www.youtube.com/watch?v=beWD939jqqo

The strange is that there is nothing attached on USB ports. What can be done in such cases to restore the system? A new OS install using the factory DVD? Or the internal SSD drive is bad and should be replaced? The SSD is a TOSHIBA 30gb. Thanks in advance.
_________________
Please check my Facebook page and blog at

www.facebook.com/alfredokiwi

www.alfredoblogspage.blogspot.com.ar
Back to top
View user's profile Send private message
AntonySharmman
Approved Merchant
Approved Merchant


Joined: 16 Oct 2010
Posts: 3598
Location: Hellas

PostPosted: Tue Aug 22, 2017 10:01 am    Post subject: Reply with quote

Sorry to hear that , it's probably an SSD data corruption in most cases , but try first the following since you're out of guarantee :
- Dissasemble your Kronos , re-seat Ram boards and check all connections !
- Swap SSD SATA2 cable in motherboard from portA to portB(secondary) and restart.
- If both cases fail then connect Kronos with a UPS and try with restoring DVDs first in normal installation and if fails in SSD format mode !
- If still installation fails then SSD is malfunctioning and should be replaced .
In that case use a newer SSD SATA3 like compatible Samsung EVO 120GB , re-install DVDs in format mode and finally authorize Kronos
via Korg registration website !
Good luck

Hope this helps
_________________
Music Conductor - Sound Engineer & Developer - Automotive SMPS/RF R&D - Electronics Engineer
PaSeries Demos - WavesArt.eu - KorgPa.gr <> Facebook

Keyboards : Steinway-D, Kronos X, Pa5X 76, Pa4X 76, Montage M7 , Roland-XV88, Emu3,Emax II,Synclavier II,Yamaha DX Series, ΟΒ-8V


Last edited by AntonySharmman on Wed Aug 23, 2017 9:07 am; edited 1 time in total
Back to top
View user's profile Send private message Send e-mail Visit poster's website
alfredokiwi
Senior Member


Joined: 07 Sep 2011
Posts: 268

PostPosted: Wed Aug 23, 2017 5:11 am    Post subject: Reply with quote

AntonySharmman wrote:
Sorry to hear that , it's probably an SSD data corruption in most cases , but try first the following since you're out of guarantee :
- Dissasemble your Kronos , re-seat Ram boards and check all connections !
- Swap SSD SATA2 cable in motherboard from portA to portB(secondary) and restart.
- If both cases fail then connect Kronos with a UPS and try with restoring DVDs first in normal installation and if fails in SSD format mode !
- If still installation fails then SSD is malfunctioning and should be replaced .
In that case use a newer SSD SATA3 like compatible Samsung EVO 120GB , re-install DVDs in format mode and finally authosize Kronos
via Korg registration website !
Good luck

Hope this helps


Here in Argentina we have only 6 months of Korg warranty. The high rate of failures is the reason about the reduced warranty in top brands. Is not mine the Kronos and I'm trying to restore the OS. The owner told me that the Kronos is only 18 months old and started to fail. Thanks very much for the answer.
_________________
Please check my Facebook page and blog at

www.facebook.com/alfredokiwi

www.alfredoblogspage.blogspot.com.ar
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    Korg Forums Forum Index -> Korg Kronos All times are GMT
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2005 phpBB Group