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skyeladder
Joined: 18 Jun 2013 Posts: 5
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Posted: Tue Jun 18, 2013 11:31 am Post subject: white screen |
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Hi all. I've got a question for you.
When I switch on my M3, it usually takes 30 secs or so to bootup, however, yesterday I switched it on and immediately it showed a blank white screen and none of the buttons were lit up, apart from the screen the only other thing lit up was the joystick. There was also a strange buzzing sound coming from the amp that it was plugged into.
I've searched on this forum and all over the net but can't find anyone else reporting a similar fault.
Has anyone got any ideas? I got it new, I can't remember exactly how long ago but it was between 12 and 24 months ago.
Thanks in advance |
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Bald Eagle Platinum Member
Joined: 25 Jan 2009 Posts: 2278 Location: Long Island, NY
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Posted: Tue Jun 18, 2013 12:27 pm Post subject: |
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You could try to run a few tests to see if any additional information can be discovered.
You can boot the M3 in storage mode to see if your pc can recognize it. Be sure that the M3 is connected to the pc with USB. Then press and hold both SEQ and EXIT and while holding them turn the power on. At that point the pc should see the M3's SD card as a USB storage device.
You can also try some diagnostics found on page 3 of this service manual.
http://www.karma-lab.com/forum/attachment.php?attachmentid=2306&d=1318174814
Enter + 0 will perform a factory reset so save that for last.
If you have recently moved it perhaps a card has become unseated so you may want to open it up and have a look.
If none of that helps then it would probably be best to visit a service center. |
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skyeladder
Joined: 18 Jun 2013 Posts: 5
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Posted: Tue Jun 18, 2013 1:45 pm Post subject: |
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ok, cheers for that. I'll have a go and report back |
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Don Audio Labs
Joined: 07 Sep 2010 Posts: 39 Location: Berlin, Germany
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Posted: Tue Jun 18, 2013 10:12 pm Post subject: |
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Bald Eagle wrote: | You can boot the M3 in storage mode to see if your pc can recognize it. Be sure that the M3 is connected to the pc with USB. Then press and hold both SEQ and EXIT and while holding them turn the power on. At that point the pc should see the M3's SD card as a USB storage device. |
Oh wow, i had no clue about this!
I wonder if this could be used to restore the missing internal sounds of this dude by hand:
http://www.korgforums.com/forum/phpBB2/viewtopic.php?t=82174
I posted a rather long answer in which i told him to reinstall version 2.00 but if you can indeed access the entire flash card in storage mode it would totally boil down to a simple copy operation. _________________ Korg M3XP-88 - Korg Electribe MX-SD - Akai MPC1000 |
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Bald Eagle Platinum Member
Joined: 25 Jan 2009 Posts: 2278 Location: Long Island, NY
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Posted: Wed Jun 19, 2013 12:18 am Post subject: |
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Don Audio Labs wrote: | Bald Eagle wrote: | You can boot the M3 in storage mode to see if your pc can recognize it. Be sure that the M3 is connected to the pc with USB. Then press and hold both SEQ and EXIT and while holding them turn the power on. At that point the pc should see the M3's SD card as a USB storage device. |
Oh wow, i had no clue about this!
I wonder if this could be used to restore the missing internal sounds of this dude by hand:
http://www.korgforums.com/forum/phpBB2/viewtopic.php?t=82174
I posted a rather long answer in which i told him to reinstall version 2.00 but if you can indeed access the entire flash card in storage mode it would totally boil down to a simple copy operation. |
If the only problem is a few missing files then it may help. He could definitely start by inspecting the contents of the SD card. However, if that is the problem the question would be how did the files get deleted in the first place. |
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SanderXpander Platinum Member
Joined: 29 Jul 2011 Posts: 7860
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Posted: Wed Jun 19, 2013 6:40 am Post subject: |
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Since the M3 is not an Apple product, it was probably a virus. |
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skyeladder
Joined: 18 Jun 2013 Posts: 5
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Posted: Wed Jun 19, 2013 2:08 pm Post subject: |
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I'm not sure about the other one mentioned, but mine has never been connected to anything, nor has it had anything added or altered, so it's probably not a virus |
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Synthoid Platinum Member
Joined: 17 Mar 2003 Posts: 3300 Location: PA, USA
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Posted: Wed Jun 19, 2013 2:21 pm Post subject: |
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SanderXpander wrote: | Since the M3 is not an Apple product, it was probably a virus. |
_________________ M3, Triton Classic, Radias, Motif XS, Alesis Ion |
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SanderXpander Platinum Member
Joined: 29 Jul 2011 Posts: 7860
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Posted: Wed Jun 19, 2013 3:05 pm Post subject: |
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Haha
I love Picard |
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skyeladder
Joined: 18 Jun 2013 Posts: 5
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Posted: Sat Jun 22, 2013 1:25 pm Post subject: |
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well, I've tried almost every button combo there is.............not a flicker, just the white screen and the light around the joystick. No sign of it on the
PC either.
Looks like I'm off to a Korg shop.
Unless.....................could it be a capacitor? |
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Bald Eagle Platinum Member
Joined: 25 Jan 2009 Posts: 2278 Location: Long Island, NY
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Posted: Sat Jun 22, 2013 3:33 pm Post subject: |
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This is the point where I would definitely go to an authorized service center. Capacitor or not I would not want to be replacing parts at that level. But if you have the talent and the courage you could explore that. |
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skyeladder
Joined: 18 Jun 2013 Posts: 5
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Posted: Mon Jun 24, 2013 12:54 pm Post subject: |
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well,seeing as I have neither ( ) I'm off to the dealer. Hopefully, it'll be a cheap repair |
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Windsofsoul Full Member
Joined: 19 Sep 2014 Posts: 128 Location: Valley Forge PA
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Posted: Mon Feb 12, 2018 2:57 pm Post subject: |
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skyeladder wrote: | well,seeing as I have neither ( ) I'm off to the dealer. Hopefully, it'll be a cheap repair |
Know its been a long time since you posted this, but what the problem. Have the same issue!
Please thanks
Rog |
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