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Korg Kontrol not connecting to microKey37 V2 on Win7 64bit

 
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HKal



Joined: 02 Apr 2018
Posts: 3

PostPosted: Mon Apr 02, 2018 3:44 pm    Post subject: Korg Kontrol not connecting to microKey37 V2 on Win7 64bit Reply with quote

My MicroKey37 V2 is up and running, it uses the Korg driver 1.15.23.1 after I have been fixing the '10 device midi entry problem' in the registry. I have also followed any kind of advise I could find in this forum or elsewhere.

Still Korg Kontrol wont' connect. Manually selecting the device in [Edit]-[Preferences] offers me

[microKEY2 KEYBOARD] for Midi IN and
[microKEY2 CTRL] for Midi OUT

I have selected those but no luck. I get 'unsupported Midi device' as a response when trying to receive scene data.

Any ideas? Help from Korg very much appreciated ..... Embarassed
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HKal



Joined: 02 Apr 2018
Posts: 3

PostPosted: Thu May 17, 2018 6:03 am    Post subject: Any response ?? Reply with quote

So, > 120 reads but no response? Dear guys from Korg, this is disappointing. Maybe its time to write some product reviews .....
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voip
Platinum Member


Joined: 27 Nov 2014
Posts: 1579

PostPosted: Thu May 17, 2018 7:55 am    Post subject: Reply with quote

This forum is neither run by Korg, nor the route to contact them, but is voluntarily contributed to by a wide-ranging group of folk having an interest in Korg products. If you want to speak to Korg, contact your local Korg agent. We're here to help if we can make a useful contribution. You've followed the advice from several sources. Maybe there is an issue with the microKEY itself. Has it been tried on another computer?
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HKal



Joined: 02 Apr 2018
Posts: 3

PostPosted: Thu May 17, 2018 6:48 pm    Post subject: Korg Kontrol not connecting to microKey37 V2 on Win7 64bi Reply with quote

Oh, yes, tried on another computer with same Win7 64bit. And after reading many of the posts in this forum it strongly appears to be a systematic fault with the Korg Kontrol software as many people seem to have exactly the same issues on 64 bit OS. The number of threads with this problem also on other korg desktop keyboard products is huge. So why does Korg not simply tell openly that it doesn't work? Instead I am suggested to fiddle even longer around with this.

I will however not waste anymore lifetime with this, it is too precious. I can make music instead.
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