Korg Forums

ChrisDuncan · Senior Member Joined: 17 May 2018 Posts: 389

Hey, guys.

The Kronos, connected via USB, does not appear in the midi ports list, either for the Kronos Editor or in Cubase.

Given that I'm on Windows 7 I followed the debugging path of the 10 midi devices limit debugging and have uninstalled all unused devices (show non present devices / show hidden, delete all greyed out devices, reboot, sacrifice chickens, etc.), leaving only my UR44 and the Kronos.

After all the tests, install / uninstall / reboot / etc. it's no joy for USB.

If I connect via midi cables through the UR44 Cubase can communicate with the Kronos fine, but I also want to use the standalone Kronos editor, for which they strongly advise USB (5 hours versus 5 minutes).

In device manager, the Kronos drivers report working properly. The icons are not greyed out and indicate properly that they're in use. The Korg control panel app is set to "both" (32 / 64 / both) and the Kronos shows up in the device list.

It doesn't appear that I'm hitting the 10 midi devices limit, everything reports healthy, and yet the Kronos still doesn't show up in either Cubase or the editor midi ports lists.

Does anyone who's fought these battles in Windows 7 / 64 have any insights you could offer? Would appreciate any ideas you might have for skinning this particular cat.

Thanks!
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Studio: Cubase 13 | Windows 10 | Yamaha TF5 | Mackie MCU | CMC AI, QC
Keyboard Station: Kronos 2 88 | Fantom 7 | JV 2080 | Cubase 13 | Windows 10 | Focusrite 18i20 | CMC TP
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Chris Duncan
Atlanta, GA, USA, Earth

qqquartzzz · Posted: Thu May 17, 2018 8:14 pm Post subject:

The main problem I had (Windows7/64) was that windows wouldn't let one of the USB drivers load because of the Driver Signature "safety" set in Windows. But if both drivers are showing up in Device Manager with no little yellow exclamation points, they should be fine.
I think the new software editor needs to have 3.1 installed on your Kronos. And the USB driver needs to be 1.5. But, and I'm not sure till I can look at it, I ended up using the 1.14 MIDI driver in Windows7/64 instead. Because I got tired of turning off the Driver Sig. Safety. Download @ http://i.korg.com/support
And everything runs now. The editor works. And I can control Reason as well as my VST synths.

ChrisDuncan · Senior Member Joined: 17 May 2018 Posts: 389

qqquartzzz · Posted: Fri May 18, 2018 4:22 pm Post subject:

Hope it's working out. I'd hate to see any more livestock hurt in the proceedings Very Happy

ChrisDuncan · Senior Member Joined: 17 May 2018 Posts: 389

ChrisDuncan · Senior Member Joined: 17 May 2018 Posts: 389

I've been banging on this problem since my initial post and believe I finally have it working. I'm posting this for the benefit of anyone else who may come this way.

I'd downloaded the latest drivers, which was a dual 64/32 install program for 1.15.r23. That didn't work no matter what, and I tried it on one 64 bit box and 2 32 bit ones.

Today I remembered I had a previous version of the drivers from the Korg PadKontrol (there was midi driver flakiness back then, too). So I uninstalled the current version and installed the older one, 1.13.r6.

Partial joy. Midi Ox showed the Korg under output, but not under input. Rebooted, tried again, same results.

I then went into the config utility. It was set to 64 bit, which is appropriate since this is a 64 bit version of Windows. So, I flipped it to 32 bit and tried again. Started Midi Ox and there's the Kronos in both input and output.

I then fired up the Kronos Editor and it was able to communicate with the Kronos, sync up and fetch the patches.

The fact that it wasn't working properly in 64 bit mode and that there's no 64 bit version of the Vst plugin is probably not a coincidence. Computers and communication have never been a strength of Korg.

In any event, if you arrive here with similar problems, you may find success with a) an older version of the driver and / or b) changing the config from 64 to 32 bit mode.

Hope this helps someone in the future.
_________________
Studio: Cubase 13 | Windows 10 | Yamaha TF5 | Mackie MCU | CMC AI, QC
Keyboard Station: Kronos 2 88 | Fantom 7 | JV 2080 | Cubase 13 | Windows 10 | Focusrite 18i20 | CMC TP
~~~~~~~~~~~~~~~~~~~~~~~
Chris Duncan
Atlanta, GA, USA, Earth