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Problems updating Kross 1

 
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hernanpd



Joined: 21 Jul 2018
Posts: 3

PostPosted: Sat Jul 21, 2018 9:56 pm    Post subject: Problems updating Kross 1 Reply with quote

Hi, I was updating the firmware of my Kross 1 and when turned it off and start it again, on the screen just appears (Korg Kross Music Workstation) and nothing else, like this all the time, no sound, keys no works.

What can I do?

Thanks
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OpAmp
Platinum Member


Joined: 07 Jun 2013
Posts: 809
Location: Brussels, BE

PostPosted: Sun Jul 22, 2018 12:35 pm    Post subject: Reply with quote

Too bad.

Remove the SD Card and try again starting up the Kross.

Else, bring it back to your Korg dealer.
_________________
microKORGXL, Kaossilator Pro, monotribe, SQ-1, volca fm, Kross 88 BK
Alesis SR18, Akai Miniak, Fender Strat, Line 6 Spider II 112
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hernanpd



Joined: 21 Jul 2018
Posts: 3

PostPosted: Sun Jul 22, 2018 9:12 pm    Post subject: Reply with quote

Yes I tried but still no working

I guess was wrong updating and now need a technician to write again in the internal memory.

I purchased the keyboard in GAK on line (I live in London)

I don't know where I can bring it to repair.
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OpAmp
Platinum Member


Joined: 07 Jun 2013
Posts: 809
Location: Brussels, BE

PostPosted: Sun Jul 22, 2018 9:31 pm    Post subject: Reply with quote

Do you still have warranty? GAK must have a return policy to help customers that still have warranty. I would contact them first in that case.

On the other hand, in London you should for sure find a Korg dealer.

Good luck.
_________________
microKORGXL, Kaossilator Pro, monotribe, SQ-1, volca fm, Kross 88 BK
Alesis SR18, Akai Miniak, Fender Strat, Line 6 Spider II 112
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OpAmp
Platinum Member


Joined: 07 Jun 2013
Posts: 809
Location: Brussels, BE

PostPosted: Sun Jul 22, 2018 9:33 pm    Post subject: Reply with quote

Btw, to which version did you try to update? What was the installed version?
_________________
microKORGXL, Kaossilator Pro, monotribe, SQ-1, volca fm, Kross 88 BK
Alesis SR18, Akai Miniak, Fender Strat, Line 6 Spider II 112
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