Korg Forums Forum Index Korg Forums
A forum for Korg product users and musicians around the world.
Moderated Independently.
Owned by Irish Acts Recording Studio & hosted by KORG USA
 
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Problems updating Kross 1

 
Post new topic   Reply to topic    Korg Forums Forum Index -> KORG Kross
View previous topic :: View next topic  
Author Message
hernanpd



Joined: 21 Jul 2018
Posts: 3

PostPosted: Sat Jul 21, 2018 9:56 pm    Post subject: Problems updating Kross 1 Reply with quote

Hi, I was updating the firmware of my Kross 1 and when turned it off and start it again, on the screen just appears (Korg Kross Music Workstation) and nothing else, like this all the time, no sound, keys no works.

What can I do?

Thanks
Back to top
View user's profile Send private message
OpAmp
Platinum Member


Joined: 07 Jun 2013
Posts: 1173
Location: Brussels, BE

PostPosted: Sun Jul 22, 2018 12:35 pm    Post subject: Reply with quote

Too bad.

Remove the SD Card and try again starting up the Kross.

Else, bring it back to your Korg dealer.
_________________
microKORGXL, Kaossilator Pro, monotribe, SQ-1, volca fm, Kross 88 BK
Alesis SR18, Akai Miniak, Fender Strat, Line 6 Spider II 112, Zoom MS-50G
Back to top
View user's profile Send private message
hernanpd



Joined: 21 Jul 2018
Posts: 3

PostPosted: Sun Jul 22, 2018 9:12 pm    Post subject: Reply with quote

Yes I tried but still no working

I guess was wrong updating and now need a technician to write again in the internal memory.

I purchased the keyboard in GAK on line (I live in London)

I don't know where I can bring it to repair.
Back to top
View user's profile Send private message
OpAmp
Platinum Member


Joined: 07 Jun 2013
Posts: 1173
Location: Brussels, BE

PostPosted: Sun Jul 22, 2018 9:31 pm    Post subject: Reply with quote

Do you still have warranty? GAK must have a return policy to help customers that still have warranty. I would contact them first in that case.

On the other hand, in London you should for sure find a Korg dealer.

Good luck.
_________________
microKORGXL, Kaossilator Pro, monotribe, SQ-1, volca fm, Kross 88 BK
Alesis SR18, Akai Miniak, Fender Strat, Line 6 Spider II 112, Zoom MS-50G
Back to top
View user's profile Send private message
OpAmp
Platinum Member


Joined: 07 Jun 2013
Posts: 1173
Location: Brussels, BE

PostPosted: Sun Jul 22, 2018 9:33 pm    Post subject: Reply with quote

Btw, to which version did you try to update? What was the installed version?
_________________
microKORGXL, Kaossilator Pro, monotribe, SQ-1, volca fm, Kross 88 BK
Alesis SR18, Akai Miniak, Fender Strat, Line 6 Spider II 112, Zoom MS-50G
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    Korg Forums Forum Index -> KORG Kross All times are GMT
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2005 phpBB Group