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Korg PA Manager Support
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musiccankill
Platinum Member


Joined: 30 May 2010
Posts: 884
Location: Greece

PostPosted: Tue Oct 16, 2018 1:28 pm    Post subject: Reply with quote

karmathanever wrote:
Fine - definitely not arguing with your views, feelings and opinions.
Your "explanations" are fine but not facts as such as you are saying "..I believe..." and "...should..." and "...if...." which is all cool and respected.

All my points are related to empathy for phelene who deserves to be treated like an honest customer - that's all.

It's a shame when you hear about these things... there is a massive rip-off in the world of software these days in many areas of business - that will always be the case sadly but it's getting better as people are more knowledgeable and becoming more aware.

I hope for nothing more than phelene being treated as an honest customer who is not asking for a "supported" version just merely a replacement of his "paid-for and licenced" version for his replaced PC - maybe at worst, with a small and fair administration fee.

...fingers crossed they do the right thing here....

Cheers

Pete Very Happy

Totally agree with how you said it now!!
But what i wrote about the license agreements we accept by any means , is a fact and not my opinion.Everything else as i wrote and you stated too is clearly my opinion!!
Wish for the best too!
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Asena
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Joined: 03 Mar 2004
Posts: 2525
Location: Sweden/Malmoe

PostPosted: Wed Nov 28, 2018 5:54 am    Post subject: Reply with quote

WTF is going on, Is there communication problems here, Shocked

If you burn you,r cars engine,when you full upp it with Diesel , TOYOTA gives you a new Car ? YES!

Korg PA Manager team (We) Always help customers, There is a Chat window on the www.korgpamanager.com do you know it?
And if someone trys to give you a hand, like Musiccankill WOW. Exclamation
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KorgPaManager V 5
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karmathanever
Platinum Member


Joined: 12 Jan 2004
Posts: 10393

PostPosted: Wed Nov 28, 2018 8:13 am    Post subject: Reply with quote

Asena wrote:
Korg PA Manager team (We) Always help customers


Hi Asena

1. From your above quote, I am guessing you are part of PAMANAGER team
2. Respectfully, you have missed the point of phelene's request which is re-access to software for which he has a valid purchased licence
3. So, respectfully, your "vehicle" analogy does not make sense in this case

I am not part of this issue other than commenting on what is said above.

If all is factual, then I hope PAMANAGER team (you) do the decent thing and support him.

Cheers

Pete Very Happy
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Keymn
Senior Member


Joined: 07 Sep 2015
Posts: 373

PostPosted: Tue May 26, 2020 4:09 pm    Post subject: Replaced computer had paManager Reply with quote

I purchased paManager v1 several years ago. A couple years ago I replaced my computer. They were able to transfer it to my new pc, just sent the code as asked, without a cost. Is this something new, charging for a new license?
If you replace computer?
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Aripearlmusic
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Joined: 04 Jun 2018
Posts: 321
Location: BROOKLYN NY

PostPosted: Sun May 31, 2020 3:47 pm    Post subject: Reply with quote

there is a limit of how many times you can get a replacement license (2 or 3 times i believe). i reached my license replacement limit 2 months ago so the next one will cost me. thankfully i dont plan on buying a new PC or OS disk any time in the near future.
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Keymn
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Joined: 07 Sep 2015
Posts: 373

PostPosted: Sun May 31, 2020 4:03 pm    Post subject: Reply with quote

I have contacted support for several issues. They were quick to respond, always. Looking forward to version 4. A great tool!
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