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I tip my hat to Korg

 
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Kevin Nolan
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PostPosted: Tue Sep 15, 2020 8:59 pm    Post subject: I tip my hat to Korg Reply with quote

Don't mind Sharp if you move this post on to another section - it's not news - just to say - I've been organising / consolidating my equipment inventories of , software (OS, drivers, ...), downloadable sounds, documentation for all my project studio equipment of late; and when it comes to the 20+ Korg synthesizers I own - back to a MonoPoly bought new at the time of release (Jesus I'm old Smile ) - and _amazingly_ Korg online offer nothing short of extraordinary levels of online support via:

http://i.korg.com/support

the list of legacy products still offering access to documents of all kinds - manuals, FAQs, tutorials; program and combi banks; OS upgrades, and on and on - is truly impressive.

There are not that many companies who offer this level of support - even Yamaha who are impressive, are less comprehensive; while Roland recently pulled all support for their classic / vintage synthesziers after decades of excellent support.

So I tip my hat to Korg. Someone has to do that work, and they don't earn any revenue from it so there is no obligation upon them to support such legacy devices - but they do - and I'm just acknowledging publicly how excellent a service it is; and to appeal to Korg to continue to maintain it - it really is a worthwhile service to those of us with legacy Korg instruments; but it's also an intriguing library of resources to past instruments you might not own but may wish to find out more about.

Very best,
Kevin.
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Giner
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PostPosted: Tue Sep 15, 2020 11:14 pm    Post subject: Reply with quote

Happy for you, but my nearest service centre is over 800 km away. Wink
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Kevin Nolan
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PostPosted: Wed Sep 16, 2020 12:08 am    Post subject: Reply with quote

Giner wrote:
Happy for you, but my nearest service centre is over 800 km away. Wink


Mine's in the UK on the other side of the Irish sea. That's the nature of this business - indeed - an technical business! Nothing a company like Korg can to about that!

Thia is about Korg's legacy online resources. Absolutely amazing. As just one example - I'm a Korg Karma owner - check out the resources they've put online for it - simply astounding.
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Giner
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PostPosted: Wed Sep 16, 2020 1:56 am    Post subject: Reply with quote

Absolutely. Korg's online resources are great.
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megamarkd
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PostPosted: Wed Sep 16, 2020 4:56 am    Post subject: Re: I tip my hat to Korg Reply with quote

Absolutely, I agree. One of the things about physical instruments is that they don't become obsolete. It is a boon to be able to buy an old Korg instrument and still find the manual for it supplied by them directly.

Kevin Nolan wrote:
while Roland recently pulled all support for their classic / vintage synthesziers after decades of excellent support.


Roland annoy the pants off me with their patchy manual library. I was considering an MC-500 mkii and one would think such a legendary sequencer would be still being show-cased by Roland with all the resources for it, as it is a significant part of MIDI history. But no. Luckly places like archive.org have members who upload historic documents and files.
Roland do at least still have the Super MRC firmware.
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voip
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PostPosted: Wed Sep 16, 2020 8:46 am    Post subject: Reply with quote

Hear, hear!! The legacy instrument manuals and other info from Korg have been exemplary, and extremely useful over the years. The correct number of synths and keyboard instruments to have of course always has to be n+1. To continue to provide support for the older, more noble members of the Korg instrument armoury is a blessing, and actually a good marketing move by Korg.

.
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GregC
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Joined: 15 May 2002
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Location: Discovery Bay (San Francisco Bay Area)

PostPosted: Wed Sep 16, 2020 9:21 pm    Post subject: Re: I tip my hat to Korg Reply with quote

megamarkd wrote:
Absolutely, I agree. One of the things about physical instruments is that they don't become obsolete. It is a boon to be able to buy an old Korg instrument and still find the manual for it supplied by them directly.

Kevin Nolan wrote:
while Roland recently pulled all support for their classic / vintage synthesziers after decades of excellent support.


Roland annoy the pants off me with their patchy manual library. .


incude me in 'Roland disappointing ' club.

i was a FA owner for almost 2 yrs.

zero development by Roland.

a main reason why i sold it.
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