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RNDIS driver in Windows 10 2004
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SLIPLINE



Joined: 14 Aug 2020
Posts: 1

PostPosted: Fri Aug 14, 2020 7:25 pm    Post subject: Reply with quote

IS there still no fix for this?

I have the same issues. Followed instructions, had to update the driver. Doesn't work and I have paid libraries I cant use now. Korg support, obviously walled off from world and only accessible via email.

Its a great little machine but for $800, no support, cant update it, cant use my sounds. First and maybe last Korg product.
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toniodelyon



Joined: 15 Nov 2009
Posts: 11

PostPosted: Sat Aug 29, 2020 10:00 pm    Post subject: Reply with quote

SLIPLINE wrote:
IS there still no fix for this?

I have the same issues. Followed instructions, had to update the driver. Doesn't work and I have paid libraries I cant use now. Korg support, obviously walled off from world and only accessible via email.

Its a great little machine but for $800, no support, cant update it, cant use my sounds. First and maybe last Korg product.



Same for me. It worked but not since 1 or 2 months
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padking
Full Member


Joined: 20 Sep 2009
Posts: 175
Location: Laval,quebec

PostPosted: Sun Aug 30, 2020 1:10 pm    Post subject: Reply with quote

[quote="toniodelyon"]
SLIPLINE wrote:
IS there still no fix for this?

I have the same issues. Followed instructions, had to update the driver. Doesn't work and I have paid libraries I cant use now. Korg support, obviously walled off from world and only accessible via email.

Its a great little machine but for $800, no support, cant update it, cant use my sounds. First and maybe last Korg product.



Same for me. It worked but not since 1 or 2 months[/quote
Had the same problem with my mac had to find the solution myself I found the latest version of HoRNDIS on google and install everything over again upgrade, librarian, new HoRNDIS. Had a post from Dan Philips asking me what version and where I got the it (HoRNDIS version) after that not a word. My first Korg was a Triton Le, TR, M3, Kronos, Wavestate. The synths have change but customer service did not, it's the same old story with Korg. Maybe it's better in the US ( I am from Canada) but here it's the desert. I dont envy you, you are stuck with Korg and Microsoft, ouf !
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toniodelyon



Joined: 15 Nov 2009
Posts: 11

PostPosted: Sun Aug 30, 2020 1:30 pm    Post subject: Reply with quote

It works for me if I plug on USB 3 port.
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HardSync
Platinum Member


Joined: 07 Jan 2011
Posts: 742

PostPosted: Mon Aug 31, 2020 8:53 pm    Post subject: Reply with quote

padking wrote:
Had the same problem with my mac had to find the solution myself I found the latest version of HoRNDIS on google and install everything over again upgrade, librarian, new HoRNDIS. Had a post from Dan Philips asking me what version and where I got the it (HoRNDIS version) after that not a word. My first Korg was a Triton Le, TR, M3, Kronos, Wavestate. The synths have change but customer service did not, it's the same old story with Korg. Maybe it's better in the US ( I am from Canada) but here it's the desert. I dont envy you, you are stuck with Korg and Microsoft, ouf !


Yeah, Korg can be a bit hit or miss with support. I just had a look at the downloads page for the Wavestate. The latest updater won't work for anyone on Win10 (2004).

Quote:
System requirements
Windows 7 SP1(32bit、64bit), Windows 8 and Windows 10.

Not compatible with Windows 10, version 2004.

https://www.korg.com/us/support/download/software/0/840/4519/



Looks like for right now, your only hope is to roll back windows and don't let it update until the a fix is found and posted. Or if you have an older computer with win 7 or 8 just laying around, you could try using that for the librarian. ??

For years and years, we've had endless problems with Microsoft changing things that then affect Korg's synths/drivers. Korg always has been a bit slow to resolve those problems, unfortunately.

Btw, Dan is not customer service or tech support, in case anyone thinks that he is support. He's R&D. He does try to help out in various forums when he can, but no one should expect that to happen. I have no doubt that the current issue is equally frustrating for Dan. And if Korg support isn't responsive, keep badgering them until they do reply, or perhaps try to get in touch with them on social media...? Eventually, someone will reply. If you feel really aggrieved, then you do have some consumer rights you can leverage... maybe. I dunno.
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richardf



Joined: 19 Jun 2020
Posts: 6

PostPosted: Tue Sep 01, 2020 5:10 pm    Post subject: Reply with quote

Quote:
System requirements
Windows 7 SP1(32bit、64bit), Windows 8 and Windows 10.
Not compatible with Windows 10, version 2004.


At least there is some progress Smile. This is indirectly an official confirmation from Korg that there is a problem with Windows 10 version 2004.
Let's assume that they are working on a solution and we just have to wait a little bit more...
_________________
Current Gear:
Korg Wavestate, Wavestation A/D, Minilogue XDM, Roland JD800,
Native Instruments Maschine Studio, Komplete Kontrol S88
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richardf



Joined: 19 Jun 2020
Posts: 6

PostPosted: Fri Sep 04, 2020 1:27 pm    Post subject: Reply with quote

I have asked the German Korg support about the issue.
They have answered quickly and confirmed that the librarian does not work on Win 10 Version 2004.

They have assured that Korg Japan is working on a solution and that the problem is probably caused by the USB-RNDIS Adapter from Microsoft.

Unfortunately they could not tell me when there will be a working solution.
_________________
Current Gear:
Korg Wavestate, Wavestation A/D, Minilogue XDM, Roland JD800,
Native Instruments Maschine Studio, Komplete Kontrol S88


Last edited by richardf on Sun Sep 20, 2020 1:57 pm; edited 1 time in total
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aubione



Joined: 20 Sep 2020
Posts: 1

PostPosted: Sun Sep 20, 2020 8:41 am    Post subject: Reply with quote

So, 3 months later, we don't have any clue about the fix of this issue...

I just get a Wavestate, bought some great presets that I cannot upload in my synth.
Great, Korg ! Wonderful support ! Evil or Very Mad

I really think about selling this piece of s**t.
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wurlitzer11



Joined: 22 Aug 2020
Posts: 1

PostPosted: Sat Oct 17, 2020 7:30 am    Post subject: Looks like Microsoft has dropped this driver for good ??? Reply with quote

https://community.intel.com/t5/Intel-NUCs/Missing-RNDIS-drivers-in-win-10-update/td-p/1217981
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danatkorg
Product Manager, Korg R&D


Joined: 21 Jan 2005
Posts: 4116
Location: California, USA

PostPosted: Tue Oct 27, 2020 6:46 pm    Post subject: Reply with quote

Hi all! I have an update regarding Windows 10 (version 2004) and RNDIS. Microsoft is being very responsive; we have been working with them, and we anticipate a fix soon. I'll let you know when I have more information!
_________________
Dan Phillips
Manager of Product Development, Korg R&D
Personal website: www.danphillips.com
For technical support, please contact your Korg Distributor: http://www.korg.co.jp/English/Distributors/
Regretfully, I cannot offer technical support directly.
If you need to contact me for purposes other than technical support, please do not send PMs; instead, send email to dan@korgrd.com
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richardf



Joined: 19 Jun 2020
Posts: 6

PostPosted: Tue Oct 27, 2020 8:20 pm    Post subject: Reply with quote

danatkorg wrote:
Hi all! I have an update regarding Windows 10 (version 2004) and RNDIS. Microsoft is being very responsive; we have been working with them, and we anticipate a fix soon. I'll let you know when I have more information!


Thanks Dan for this very good news!

I am waiting on a solution since I got my Wavestate early July. This was very annoying and frustrating. Korg has to improve his communication stategy for such cases.

Btw, amazing synth.
Congratulation for this follow-up of the Wavestation A/D which I still own and use.
_________________
Current Gear:
Korg Wavestate, Wavestation A/D, Minilogue XDM, Roland JD800,
Native Instruments Maschine Studio, Komplete Kontrol S88
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