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Volca Sample 2, USB problems
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Bapcatarus



Joined: 31 Dec 2020
Posts: 2

PostPosted: Wed Jan 13, 2021 2:52 am    Post subject: Reply with quote

Yuggs wrote:
nino poir wrote:
Hi there, trying to hook up my new volca sample2 via USB to Mac OS Catalina, , made sure the software is closed when I connect the machine...tried it in every port with 10 different leads, it just keeps on telling me the "volca sample is not connected"...

I can see many others have the same problem across Mac and PC.. is the problem the hardware of the actual micro USB port? There's no way of telling!

any tips greatly appreciated thanks!


I'm not sure if the issue is the same with Mac OS as in Windows, but from my experience with this issue on two different Windows computers, it is definitely due to the MIDI channel assignments on your computer placing the Volca Sample 2 at MIDI channel 10 or higher. When your VS2 is assigned to channel 10 or higher on your computer the Librarian software will not detect it.

The solution (on Windows, may also work for Mac OS) is to open the "KORG MIDI Driver Uninstall Utility" that comes installed alongside the "KORG USB-MIDI Driver" and uninstall any MIDI drivers in the list between "midi0" to "midi9" as well as the driver for your VS2. You then plug your VS2 back into your computer and it should get assigned a MIDI channel between "midi0" and "midi9" within the KORG MIDI Driver Uninstall Utility, at which point the Librarian software should be able to detect it.

Here are the download links for the KORG USB-MIDI Driver:

Mac OS:

https://www.korg.com/us/support/download/driver/1/285/1357/

Windows 10:

https://www.korg.com/us/support/download/driver/1/285/3541/

Windows 8.1:

https://www.korg.com/us/support/download/driver/1/285/1356/


The drives won't even install on Mac OS Big Sur 11.1 installation failed every time... Brick wall

just hope and wait for Korg to update everything on mac os at this point.
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csamms



Joined: 15 Jan 2021
Posts: 1

PostPosted: Fri Jan 15, 2021 4:15 am    Post subject: Reply with quote

I just spent days trying to get this thing to work with Big Sur. What a waste of time. Just tried it out on an ancient Mac I have laying around that's running High Sierra (it's such an old machine, it can't be updated past that) and Librarian worked like a charm. No driver downloads, no upgrades, just plug and play. These programs apparently don't even work for the Catalina OS. Korg is asleep at the wheel. And with a relatively new product.
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citizensheep



Joined: 22 Dec 2020
Posts: 2

PostPosted: Sun Jan 17, 2021 2:05 pm    Post subject: No joy on Big Sur for me either Reply with quote

I'm glad it's not just me – I thought I was going mad or missing something really obvious. The software doesn't work with Big Sur for me either. I've tried re-installing, rebooting, changing usb cables, etc etc. I'm really annoyed by this; I'd only had the machine for a month before some of the samples started to corrupt and I can't reinstall them because the software won't connect. And the Sample 2 only came out just before Big Sur so Korg have no excuse; and Korg won't answer my enquiries.
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nino poir



Joined: 09 Jan 2021
Posts: 2

PostPosted: Mon Jan 18, 2021 4:17 am    Post subject: Reply with quote

Thanks Yuggs, I'll give this a go! Sounds Good
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