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Display problem - touch screen

 
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floriank



Joined: 21 Feb 2021
Posts: 2

PostPosted: Sun Feb 21, 2021 7:22 pm    Post subject: Display problem - touch screen Reply with quote

Hello,
I am new to this forum. Writing for a cousin of mine who recently bought a KORG Pa3X, and being a beginner I think he touched something and now the Touch Screen in his KORG is somehow not working properly. To be able to get in one of the functions you have to touch the opposite side of the display. It seems like all the functions are mirrored. If for example you want to touch the main menu tab, which is located in the top of the screen when you press the Menu button, you have to press on the bottom of the screen, if you want to touch the sliding menu on the top right corner, you have to press the bottom left corner.

I would really appreciate it if somebody could help us with this.
I searched for a thread here with the same problem, but didnt find anything.

Thank you in advance.
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Reuben
Platinum Member


Joined: 31 Jan 2007
Posts: 1557
Location: Sydney, Australia

PostPosted: Mon Feb 22, 2021 5:16 am    Post subject: Reply with quote

Hold down the Global button (keep it pressed for a couple of seconds).
This opens up the Screen Calibration function.
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floriank



Joined: 21 Feb 2021
Posts: 2

PostPosted: Sat Feb 27, 2021 1:01 pm    Post subject: Reply with quote

@Reuben
Sorry for the late reply.

Thank you very much for the tip, it was very helpful.
When we did the factory reset and OS update, we did the calibration and doing it the display was fine, but after it , the touching would go back to how it was. Did not know that there was a separate calibration option.
Thanks a million.
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