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new pa700 screen freezing problem-help

 
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erez1305



Joined: 23 Aug 2015
Posts: 13

PostPosted: Thu Aug 04, 2022 3:29 pm    Post subject: new pa700 screen freezing problem-help Reply with quote

Hello
Two days ago I purchased a new pa700
Everything looks great and plays beautifully
And after working for a few minutes suddenly
Like someone is clicking on my screen
and changes styles and sounds
And when that happens the screen freezes
You can still play and change sounds from the buttons but the screen does not respond to touch
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erez1305



Joined: 23 Aug 2015
Posts: 13

PostPosted: Thu Aug 04, 2022 3:30 pm    Post subject: video Reply with quote

https://drive.google.com/file/d/1wT-XyNsOHIdiRgrSE4AUnv1MtVTqqEgK/view?usp=sharing
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erez1305



Joined: 23 Aug 2015
Posts: 13

PostPosted: Sun Aug 07, 2022 8:56 am    Post subject: Reply with quote

??
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karmathanever
Platinum Member


Joined: 12 Jan 2004
Posts: 10393

PostPosted: Sun Aug 07, 2022 9:57 am    Post subject: Reply with quote

I had this problem a few years ago on an earlier model - I fixed it by placing thin spacers between the screen and the frame - vibrations on my keyboard were activating the screen.

Try this:- press on the outside edge of the screen (not on the actual glass) and see if it performs any changes on the screen...

Very Happy
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erez1305



Joined: 23 Aug 2015
Posts: 13

PostPosted: Mon Aug 08, 2022 8:59 am    Post subject: Reply with quote

thank you my freind
It happened the first day I opened the box
Does it make sense that I would have to fix it?
They have to replace it to a new one
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