Korg Forums

mate · Junior Member Joined: 08 Feb 2020 Posts: 51

I bought a new korg Nautilus 88 a few days ago, but the keybed has a problem.

The fault is between the two white marks:
https://1drv.ms/v/s!AmmlKN7ZHCTEap5uKh9Nr3vqCY8?e=yQf2K1

KK · Platinum Member Joined: 13 Oct 2016 Posts: 1424

Hi there,

Sounds like a minor issue, something like a problem with the felt strip under the hammers in that area. Since your unit is under warranty, call your nearest authorized Korg service shop so they can fix that for you. Do not try to fix it yourself opening the unit since you would void the warranty.

mate · Junior Member Joined: 08 Feb 2020 Posts: 51

Here is the Korg Pa5x the same problem:
https://www.youtube.com/watch?v=mys3xzQhSnQ

mate · Junior Member Joined: 08 Feb 2020 Posts: 51

I replaced my Korg Nautilus-88 with a new one, but there is still keybed problem: 4 black keys make that spring noise when you play it.

Here's a discussion on the topic:
http://www.korgforums.com/forum/phpbb2/viewtopic.php?t=125371

chelsea4023 · Posted: Mon Jun 19, 2023 6:16 pm Post subject:

Hi,
I have just read this thread and with the utmost respect to KK (Platinum Member) I see this issue as anything but a minor issue. I see it as a huge problem with quality control that seems to be affecting newer models produced by Korg. The Nautilus and the PA5X have both had units with these keyboard issues. Combine that with the PA5X O/S problems and it does not bode well for the Company.

When you take into account the cost of these keyboards, owners are entitled to expect better.
Chris
p.s. I have a Nautilus 88 and I think it's brilliant.