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Ojustaboo Platinum Member
Joined: 08 Jul 2011 Posts: 1154 Location: UK
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Posted: Sun Apr 22, 2012 11:33 pm Post subject: |
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My opinion is that people are somewhat valid in their concerns and their whining.
Over the years I've owned many different synths, first synth ever was a Korg M500 Micropreset, next Korg was the Trident Mk II
First Roland was the Juno 106, followed by D50 then D70 (I loved the D70, a lot of people didn't seem to)
And my favourite synth over the years was probably my Ensoniq sq80
My point being, I have a lot of respect for all of them including Yamaha (and I've never even owned one). I don't rate one company over another, they all seem to have a good track record over the years with their pro synth/workstation ranges.
I recently sold my 73 note M3 with Radias and ended up with a 88 note Triton extreme with Moss instead (couldn't afford 88 note M3 at the time else would have gone that route instead).
I think I'm correct in saying that almost without exception the build quality has always been extremely good and I've always felt like I've got a solid beast sitting on my stand/table.
The only exception to this was my M3. Yes I understand it was built to be modular but due to this, it never really felt that solid to me. That's not a complaint, just an observation.
Sometimes when things come out there are teething problems. Sometimes things materialise much later in a products life (such as the glue coming off D70 key weights around 15 years down the line).
It happens to all companies.
But reading between the lines, this isn't a whine about the Kronos (that I am still hoping to end up with this year) I have concerns that something isn't right within the Korg organisation. It seems like too many corners were cut with regards to quality control and future thinking with the Kronos.
Yes they have fixed some of them, but it should never have gone out the factory with the original data wheel.
It should never had needed cardboard inserts when transporting.
The keybed problem, well stuff happens, I can understand how that was missed, would have liked a bit more feedback although I realise most companies are silent on these sorts of issues.
The editor, it may well be functional but I cant understand how anyone can stick up for Korg over this. I've downloaded it and had a play, and even without owning a Kronos, I can see instantly how dated and clumsy it feels, and supplying that to your flagship product, does make me have slightly raised eyebrows.
Then there's other little things that most of us could think of in 5 mins. Why on my Triton or my M3 could I easily upgrade the memory myself (even if M3 memory is extortionate) yet there's no simple slot to remove to do this on the Kronos.
Every laptop manufacture can manage it on dirt cheap products, even a desktop where you have to remove the cover, I've yet to see one personally where if we contact them, it will invalidate the warranty if we remove the case to put in our own memory. Sure I can understand why Korg don't want people removing the Kronos case, but we shouldn't have needed to if a little more thought was put into it.
Same for the SSD, most laptops have a simple plate, you remove and slide out the harddrive, it's obvious that within a few months to a year, many owners owners of the Kronos will want to have bigger and bigger SSD's in it.
The Kronos being effectively a Custom PC with it's own op system. all this should be even easier (and cheaper) to accommodate than for a product using a custom designed motherboard etc.
Now I'm not meaning to knock the Kronos with what I've said, I'm simply saying that with things like that, it worries me that things have deteriorated somewhat at Korg with say a different management having different priorities and I do worry about the future and where Korgs management is trying to take the company.
I think that my opinion is valid based on what I've witnessed over the months and while I understand some people happy with their Kronos getting sick of people complaining, personally I think Korg management need to know how unhappy many long time owners are at the way things seem to have gone with this particular product release.
Sure you have die hard fans of brands, whether it's apple, korg, Roland, Sony or whatever, who don't like to see a word said against their beloved brand.
But for most people we pay our money and we expect good quality, well thought out products and it can sometimes just take one major screw up by a company to loose a lot of customers faith in that company.
Someone like Apple can absorb it, has the media hype and the money to get over it, someone like Korg probably don't. A lot of people are now weary about Korg, I personally, while still intend getting a Kronos, am watching carefully with regards to the direction they are heading. if I'm 100% honest, if the competition released something similar, at present, I would probably pick the competition due to the above. Which is sad. But if I feel a bit like that, then rest assured, many others will too. And simply telling them to stop whining, will only distance them still further.
I was in the process of writing the above when I read in another tab, the currently stickied "Petition Korg Poll for Karma 3 for the Kronos" thread and read what Stephen Kay says.
Quote: |
Regarding putting KARMA 3 inside a Korg product, i.e. Kronos, I can't get too deeply into commenting on that, other than to say there's been a shortage of resources for a long time in Korg's engineering dept., and I think you can see from the fact that it's been three years since a KARMA update (other than bug fixes and making it run on the Kronos) how high of a priority that is. Slightly frustrating to me, but I've accepted it and hence am now moving forwards more on my own and targeting a new group of customers on a different platform. |
A comment like that only fuels my concerns further (and makes me wonder what he would have really liked to have been able to say)
And my previous comment above where I mention if the competition release something similar, it's looking like if I wanted the latest Karma, with Korgs current priorities, if the likes of Yamaha brought out a similar product, Korg could well end up being left behind.
Again this isn't a whine against Korg, it's the exact opposite, it's me being concerned for Korg and hoping they get their act together. I see most of the whining as constructive. If Korg (or anyone else for that matter) really think that editor is suitable for a flagship product then my mind boggles.
While the Kronos is a superb beast, I can't help feeling that the engineers and management sat around a table, the engineers said "if we do xyz it will be the envy of the world" and the management said "but if we do abc they will buy it anyway and we can save £50 per instrument"
best
Joe
Last edited by Ojustaboo on Mon Apr 23, 2012 12:08 am; edited 2 times in total |
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Dany Senior Member
Joined: 10 Oct 2008 Posts: 352
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Posted: Sun Apr 22, 2012 11:57 pm Post subject: |
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cello wrote: | I don't mean to be contentious here - but just observations given the way things have turned out.
Yamaha - Karma v3 (can't comment about build quality or OS stuff as have never owned one)
Roland - iPad editing wirelessly (build quality - no issues, OS bugs? None)
Korg? Re-packaged OASYS. With 7 year old sequencer. Very little that's new in truth. Build quality (of Kronos - not a comment about any other Korg keyboard) - questionable. Editor? Fine for 1990 standard.
Reason for posting - keeping it real. I want Korg to be #1; I really do. I wish they had a keyboard I lusted after the same way as the OASYS or my first keyboard, the Delta.
My earnest hope, meant with care and genuine support, is that Korg learn from this experience - whilst it is all very good to say 'get in touch with support; we'll sort it out', it doesn't address the points - how the problems arose in the first place - and what has been put in place to prevent them in the future.
I honestly believe that Korg should be top of the tree - but until Korg admits its mistakes (conceptual, marketing and production) then it will be sometime before they enjoy that position again. |
+1
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Ojustaboo Platinum Member
Joined: 08 Jul 2011 Posts: 1154 Location: UK
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Posted: Sun Apr 22, 2012 11:57 pm Post subject: |
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JPWC wrote: |
And I know of no pro's who would run some editor in a live situation, a place and time most software tends to crash. (let alone not test systems, and pro's dedicate PC to a few compatible software packages, and don't surf the net on the same machine running the show.)
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As I read it (I could of course be wrong) he wasn't trying to use the editor at all. Simply having it installed caused USB problems while he was trying to use his dj software, and it kept telling him the Kronos wasn't connected. |
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NuSkoolTone Approved Merchant
Joined: 19 Mar 2007 Posts: 1069
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Posted: Mon Apr 23, 2012 12:17 am Post subject: |
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Ojustaboo wrote: | JPWC wrote: |
And I know of no pro's who would run some editor in a live situation, a place and time most software tends to crash. (let alone not test systems, and pro's dedicate PC to a few compatible software packages, and don't surf the net on the same machine running the show.)
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As I read it (I could of course be wrong) he wasn't trying to use the editor at all. Simply having it installed caused USB problems while he was trying to use his dj software, and it kept telling him the Kronos wasn't connected. |
That's correct it was the laptop and dj app by itself. I had opened the dj app before and I got the annoying warnings, but after about 5-7 "Ok"s they went away. This time it just went into in infinite loop FROM THE DRIVER software that just kept throwing an error. Of course I just happened to be on a WEDDING GIG when this happened and had to find a solution fast before sending my band leader into a panic.
I don't have inside info, so obviously I can't say for sure but it seems there wasn't much testing done (if ANY) to see if this software plays nice with other applications. I mean you would think it would make sense to do so as many of us use our computers as studio centerpieces with thousands of dollars in music software on them! My 6 month old quad core i7 laptop with 12GB of ram shouldn't be brought to it's knees by a USB driver. _________________ Korg: KRONOS 73, M50-61, 01W/r
Yamaha: Motif XS7, FS1R
Kawai K5000S, Roland JD-990 w/Vintage Synth |
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Zeroesque Senior Member
Joined: 17 Jan 2011 Posts: 451 Location: SoCal
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Posted: Mon Apr 23, 2012 12:43 am Post subject: |
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cello wrote: | Korg? Re-packaged OASYS. With 7 year old sequencer. Very little that's new in truth. Build quality (of Kronos - not a comment about any other Korg keyboard) - questionable. Editor? Fine for 1990 standard. |
Emphasis added by me, because I can't agree with this part of what you are saying. To say that modeled electric pianos, streaming multi-gigabyte pianos, smooth sound transitions (that actually work in virtually all scenarios), and a Set List mode all add "very little" to the existing top-of-the-line hardware workstation would seem to be an unnecessary exaggeration on your part. I agree with the sentiment behind most of the rest of your post, though, Cello. If there was a choice to be made between these new features and spending resources on a spiffy new editor or updated sequencer, I'm rather glad we have first-rate pianos and great ways to play them in the Kronos. The sound and the feeling I get when I play is what matters most most to me.
NuSkoolTone, I totally sympathize with what happened, but after I calm down from the initial shock, I usually blame myself for not testing a new configuration before the session, no matter how negligible the change might seem. _________________ Kronos 61, Kronos2-88, Hammond B3, Baldwin SD-10 |
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robkeith Senior Member
Joined: 09 Nov 2006 Posts: 362 Location: Victoria, Australia
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Posted: Mon Apr 23, 2012 2:23 am Post subject: |
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Dany wrote: | cello wrote: | I don't mean to be contentious here - but just observations given the way things have turned out.
Yamaha - Karma v3 (can't comment about build quality or OS stuff as have never owned one)
Roland - iPad editing wirelessly (build quality - no issues, OS bugs? None)
Korg? Re-packaged OASYS. With 7 year old sequencer. Very little that's new in truth. Build quality (of Kronos - not a comment about any other Korg keyboard) - questionable. Editor? Fine for 1990 standard.
Reason for posting - keeping it real. I want Korg to be #1; I really do. I wish they had a keyboard I lusted after the same way as the OASYS or my first keyboard, the Delta.
My earnest hope, meant with care and genuine support, is that Korg learn from this experience - whilst it is all very good to say 'get in touch with support; we'll sort it out', it doesn't address the points - how the problems arose in the first place - and what has been put in place to prevent them in the future.
I honestly believe that Korg should be top of the tree - but until Korg admits its mistakes (conceptual, marketing and production) then it will be sometime before they enjoy that position again. |
+1
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_____________________________________________________________
+2 _________________ Making music is a passion, not a choice of lifestyle |
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jeebustrain Platinum Member
Joined: 24 Jan 2011 Posts: 1284 Location: In a Roger Dean painting
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Posted: Mon Apr 23, 2012 2:55 am Post subject: |
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Zeroesque wrote: |
NuSkoolTone, I totally sympathize with what happened, but after I calm down from the initial shock, I usually blame myself for not testing a new configuration before the session, no matter how negligible the change might seem. |
I completely agree. _________________ ::: Korg Kronos 88 ::: Alesis Fusion 8HD ::: Kurzweil PC361 ::: Roland V-Synth ::: DSI Prophet 12 ::: DSI OB-6 ::: Korg Prophecy ::: Moog Micromoog ::: Yamaha CP-30 ::: Alesis Andromeda ::: Moog Sub37 ::: Sequential Prophet 600 ::: Korg MS2000BR ::: GSI Burn :::
My Music |
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SoundQuest Full Member
Joined: 06 Apr 2012 Posts: 196 Location: Victoria, BC, Canada
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Posted: Mon Apr 23, 2012 3:38 am Post subject: |
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I am sorry to hear that you had problems but I think there are a couple of facts that you need to know.
The editor does not have its own USB driver. It uses the same USB driver that all other applications use to talk to the Kronos.
The editor doesn't have any background processes that reside in memory when the application is not running. If the editor isn't running, it isn't running.
I'm not sure what your problem was but if the informormation in this thread is correct, the source of the problem was not the editor. _________________ Michael Lambie
Sound Quest Inc. |
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robkeith Senior Member
Joined: 09 Nov 2006 Posts: 362 Location: Victoria, Australia
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Posted: Mon Apr 23, 2012 2:30 pm Post subject: |
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SoundQuest wrote: | I am sorry to hear that you had problems but I think there are a couple of facts that you need to know.
The editor does not have its own USB driver. It uses the same USB driver that all other applications use to talk to the Kronos.
The editor doesn't have any background processes that reside in memory when the application is not running. If the editor isn't running, it isn't running.
I'm not sure what your problem was but if the informormation in this thread is correct, the source of the problem was not the editor. |
--_____________________________________________________________
Ok sound quest, can I ask, since Korg threw their hands up in the air and obviously said, we can't do it, when are you guys going to bring this editor into 22 nd century?
Thanks _________________ Making music is a passion, not a choice of lifestyle |
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jeebustrain Platinum Member
Joined: 24 Jan 2011 Posts: 1284 Location: In a Roger Dean painting
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Posted: Mon Apr 23, 2012 3:01 pm Post subject: |
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robkeith wrote: |
Ok sound quest, can I ask, since Korg threw their hands up in the air and obviously said, we can't do it, when are you guys going to bring this editor into 22 nd century?
Thanks |
well, if they can get it done anytime in the next 88 years, they'll be ahead of the curve _________________ ::: Korg Kronos 88 ::: Alesis Fusion 8HD ::: Kurzweil PC361 ::: Roland V-Synth ::: DSI Prophet 12 ::: DSI OB-6 ::: Korg Prophecy ::: Moog Micromoog ::: Yamaha CP-30 ::: Alesis Andromeda ::: Moog Sub37 ::: Sequential Prophet 600 ::: Korg MS2000BR ::: GSI Burn :::
My Music |
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Shakil Platinum Member
Joined: 08 Jan 2002 Posts: 1169 Location: New Jersey, USA
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Posted: Mon Apr 23, 2012 3:07 pm Post subject: |
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Is your DJ App set to detect new VSTi automatically at startup? If yes, I would turn that off first.
I suspect the DJ App was trying to load the VST editor, while the MIDI ports were not set up in the that DJ App. _________________ Roland Fantom-G6 ARX1, Korg M3-m exb-Radias, Korg Z1-18v, Roland MC-808, Roland MC-909, Korg microKontrol. |
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SoundQuest Full Member
Joined: 06 Apr 2012 Posts: 196 Location: Victoria, BC, Canada
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Posted: Tue Apr 24, 2012 2:08 am Post subject: |
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Quote: | Ok sound quest, can I ask, since Korg threw their hands up in the air and obviously said, we can't do it, when are you guys going to bring this editor into 22 nd century?
Thanks |
You have to remember that Korg paid to have the editor developed and some of their display code is integrated into the package. As a result, I expect it will be Korg that decides what future development there is for this editor. _________________ Michael Lambie
Sound Quest Inc. |
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AMR Junior Member
Joined: 15 Feb 2012 Posts: 86 Location: Lisbon, Portugal... Mostly.
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Posted: Fri Apr 27, 2012 12:32 pm Post subject: |
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Ojustaboo wrote: |
Quote: |
Regarding putting KARMA 3 inside a Korg product, i.e. Kronos, I can't get too deeply into commenting on that, other than to say there's been a shortage of resources for a long time in Korg's engineering dept., and I think you can see from the fact that it's been three years since a KARMA update (other than bug fixes and making it run on the Kronos) how high of a priority that is. Slightly frustrating to me, but I've accepted it and hence am now moving forwards more on my own and targeting a new group of customers on a different platform. |
A comment like that only fuels my concerns further (and makes me wonder what he would have really liked to have been able to say)
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If Korg "opens" up the operating system (API's and SDK's), external developpers will act as an engineering team. Or better yet, just open the code reserving the right to use, of any legacies, to Korg.
As an experienced developper myself, I have to admit the scent of a broken software development team of a product (as if the code was in the knowledge of a few/one and that few/one has gone leaving others searching for needles in haystacks).
I've owned the keyboard for 3 months now, using it heavily every day and, I it has to be said, I waste most of my time working around the issues/bugs/stupid ergonomy it (still) has, than I do in doing work that should have had gone properly to start with.
Sequencer mode, for example, if you want to produce a song top to bottom, is utter hell - 90% of the time is consumed figuring what on Earth is Kronos inventing/altering/screwing in the process - to name one. As the ultimate workaround, I've placed a punching bag in the studio to protect the Kronos...
Kind Regards,
AMR
http://www.alvaromrocha.com |
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zengomi Full Member
Joined: 06 Oct 2011 Posts: 120 Location: Tokyo
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Posted: Fri Apr 27, 2012 1:48 pm Post subject: |
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Those who cannot find their way to create (music), complain about the tools. Thus will it ever be. Humans are really that predictable. |
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AMR Junior Member
Joined: 15 Feb 2012 Posts: 86 Location: Lisbon, Portugal... Mostly.
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Posted: Fri Apr 27, 2012 2:09 pm Post subject: |
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zengomi wrote: | Those who cannot find their way to create (music), complain about the tools. Thus will it ever be. Humans are really that predictable. |
So do those who can, I should know.
Kind Regards,
AMR
http://www.alvaromrocha.com |
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