|
Korg Forums A forum for Korg product users and musicians around the world. Moderated Independently. Owned by Irish Acts Recording Studio & hosted by KORG USA
|
View previous topic :: View next topic |
Author |
Message |
Opit
Joined: 17 Oct 2015 Posts: 23
|
Posted: Thu Jan 07, 2016 3:15 pm Post subject: Faulty Korg Pa4X 76 right out of the box |
|
|
Hi guys.
I just wonder if any of you have had this issue before ?
I received my brand new Korg Pa4X 76 from UK seller this morning and I was in shock finding that such a expensive keyboard were faulty straight out of the box.
Some white and black keys are not working at all, you can see that on video which I posted on Youtube.
It also come with very old firmware 1.0.2
I won't complain too much because UK seller offered to check it for me and it will be replaced with new one ASAP (probably 10-14 working days).
Is that major problem or my bad luck ?
Maybe it happened during transport, who knows ?!
https://www.youtube.com/watch?v=z_DiYjzS-JU _________________ Korg Kronos 2 61, Korg Pa4X 76, Korg Pa600, Yamaha PSR-S770
Presonus StudioLive 16.0.2, Behringer X1622USB
Yamaha HS8 and Behringer MS40 Studio Monitors
Apple Logic Pro X |
|
Back to top |
|
|
Sam CA Platinum Member
Joined: 02 May 2008 Posts: 3990 Location: Los Angeles
|
Posted: Thu Jan 07, 2016 5:16 pm Post subject: Re: Faulty Korg Pa4X 76 right out of the box |
|
|
There's some kind of pattern.....They all happen to be Eb/B/G notes. _________________ Sam
|
|
Back to top |
|
|
Nemik Approved Merchant
Joined: 27 Jan 2014 Posts: 1723 Location: Hilton Head Island, SC
|
Posted: Thu Jan 07, 2016 5:21 pm Post subject: Re: Faulty Korg Pa4X 76 right out of the box |
|
|
Sam CA wrote: | There's some kind of pattern.....They all happen to be Eb/B/G notes. |
Can be multisample error.
Is this happen on every sound ? _________________ Nemik
Korg Kronos2-61, Korg Pa600, Novation UltraNova, Akai Professional MPK49, Akai Professional MPK225 , Alesis QX-49, APC25 Keys, Launchpad MK2, Korg nanoPad2
MOTU Midi Express XT, FCB1010 with UnO, Behringer X2222 USB, TASCAM Model 24 Mixer, Presonus AudioBox96, M-Track Plus
Fl Studio 12, Ableton Live 10 Suite.
Performers Heaven |
|
Back to top |
|
|
Opit
Joined: 17 Oct 2015 Posts: 23
|
Posted: Thu Jan 07, 2016 5:50 pm Post subject: Re: Faulty Korg Pa4X 76 right out of the box |
|
|
Nemik wrote: | Sam CA wrote: | There's some kind of pattern.....They all happen to be Eb/B/G notes. |
Can be multisample error.
Is this happen on every sound ? |
Yes, on every sound _________________ Korg Kronos 2 61, Korg Pa4X 76, Korg Pa600, Yamaha PSR-S770
Presonus StudioLive 16.0.2, Behringer X1622USB
Yamaha HS8 and Behringer MS40 Studio Monitors
Apple Logic Pro X |
|
Back to top |
|
|
zoric Junior Member
Joined: 12 Apr 2007 Posts: 87 Location: Serbia
|
Posted: Thu Jan 07, 2016 10:23 pm Post subject: |
|
|
You should send it back to the seller and they need to send you a new one.....did you reached the seller? _________________ -Korg Pa4X 76
-Korg Kronos2 61 |
|
Back to top |
|
|
mintjamman Platinum Member
Joined: 11 Oct 2015 Posts: 670 Location: London, United Kingdom
|
Posted: Thu Jan 07, 2016 10:51 pm Post subject: |
|
|
I would say thats extremely unlucky ! Just get it replaced from your dealer _________________ Yamaha S90ES, Korg Triton Pro, EXB Moss, Roland XV5080, Korg EX8000, Korg Pa4x 76, Korg Kronos 88, Crumar MOJO, Logic Pro X, V Collection, Novation SL61,Vienna, Korg Pa4x , EC-5, Vienna, Arturia V Collection, Roland SC88 Pro, Roland D110, Alesis SR16, Alesis D4 |
|
Back to top |
|
|
Opit
Joined: 17 Oct 2015 Posts: 23
|
Posted: Sat Jan 09, 2016 1:47 am Post subject: |
|
|
zoric wrote: | You should send it back to the seller and they need to send you a new one.....did you reached the seller? |
Yes of course.
Courier picked it up yesterday afternoon so it should be back with dealer on Monday.
This time if they gonna replace it with new one I asked to be tested before shipping, I don't wanna get through another disappointment. _________________ Korg Kronos 2 61, Korg Pa4X 76, Korg Pa600, Yamaha PSR-S770
Presonus StudioLive 16.0.2, Behringer X1622USB
Yamaha HS8 and Behringer MS40 Studio Monitors
Apple Logic Pro X |
|
Back to top |
|
|
duby2 Platinum Member
Joined: 16 Jun 2002 Posts: 1377 Location: USA Pennsylvania
|
Posted: Sat Jan 09, 2016 4:28 pm Post subject: Serial number |
|
|
Opit
can you post or tell us what the Serial number of your PA4x is,,
Serial number
thanks
|
|
Back to top |
|
|
Opit
Joined: 17 Oct 2015 Posts: 23
|
Posted: Mon Jan 11, 2016 1:36 am Post subject: Re: Serial number |
|
|
duby2 wrote: | Opit
can you post or tell us what the Serial number of your PA4x is,,
Serial number
thanks
|
I'm sorry but I didn't note that before courier collect it of me. _________________ Korg Kronos 2 61, Korg Pa4X 76, Korg Pa600, Yamaha PSR-S770
Presonus StudioLive 16.0.2, Behringer X1622USB
Yamaha HS8 and Behringer MS40 Studio Monitors
Apple Logic Pro X |
|
Back to top |
|
|
Opit
Joined: 17 Oct 2015 Posts: 23
|
Posted: Tue Feb 02, 2016 10:27 pm Post subject: |
|
|
Finally, story with happy end
I've received brand new Pa4X 76 this morning after loooong waiting time.
New one works perfectly fine.
This time it came with 1.1.0 firmware, update to also 1.1.1 went smoothly.
Happy man _________________ Korg Kronos 2 61, Korg Pa4X 76, Korg Pa600, Yamaha PSR-S770
Presonus StudioLive 16.0.2, Behringer X1622USB
Yamaha HS8 and Behringer MS40 Studio Monitors
Apple Logic Pro X |
|
Back to top |
|
|
|
|
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
|
Powered by phpBB © 2001, 2005 phpBB Group
|