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Summer Sale - KApro Exs19 Checkout Price ERROR?? - FIXED NOW

 
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robw70
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Joined: 02 Feb 2016
Posts: 83

PostPosted: Fri Aug 26, 2016 3:30 am    Post subject: Summer Sale - KApro Exs19 Checkout Price ERROR?? - FIXED NOW Reply with quote

Hi folks

I just went to buy KA Pro Private Collection 1 & 2. Shop front shows $66.33 each as expected.

Checkout price though shows the EXS-19 as $99 (which is the normal Kronos X price - I own an X)

1 EXS-19 KApro's Private Collections $99.00
2 EXS-122 KApro's Private Collection Vol.2 $66.33

I can't find a Korg contact for the shop to email to fix it and don't want to miss the sale.

Suggestions?


Last edited by robw70 on Fri Aug 26, 2016 8:42 pm; edited 1 time in total
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robw70
Junior Member


Joined: 02 Feb 2016
Posts: 83

PostPosted: Fri Aug 26, 2016 8:42 pm    Post subject: Reply with quote

The sale pricing for EXs-19 is now fixed.

Whilst I couldn't find a Korg shop support email I contacted KApro directly and Kurt forwarded the message to the appropriate person in Korg and the website was fixed in a few hours.

That's an impressive turn around time and service.

Enjoy!
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