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danatkorg
Product Manager, Korg R&D
Joined: 21 Jan 2005
Posts: 4204
Location: California, USA
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 Posted: Wed Apr 26, 2017 6:16 pm Post subject: |
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| ArminH wrote: | The latest OS works very unstable - sometimes it does nothing at all - sometimes it says 'please switch off - wait some time and switch on' - sometimes it plays but the knobs are not working anymore.
Never happens in previous firmware.
Hope they fix it soon.
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That's not going to be related to the software update. It sounds to me like a hardware problem.
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Dan Phillips
Manager of Product Development, Korg R&D
Personal website: www.danphillips.com
For technical support, please contact your Korg Distributor: http://www.korg.co.jp/English/Distributors/
Regretfully, I cannot offer technical support directly.
If you need to contact me for purposes other than technical support, please do not send PMs; instead, send email to dan@korgrd.com |
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ronnfigg
Platinum Member
Joined: 26 Mar 2011
Posts: 2141
Location: CA
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| Posted: Wed Apr 26, 2017 6:25 pm Post subject: |
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| danatkorg wrote: | | ArminH wrote: | The latest OS works very unstable - sometimes it does nothing at all - sometimes it says 'please switch off - wait some time and switch on' - sometimes it plays but the knobs are not working anymore.
Never happens in previous firmware.
Hope they fix it soon.
|
That's not going to be related to the software update. It sounds to me like a hardware problem. |
Or operator error....
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"To me the synthesizer was always a source of new sounds that musicians could use to expand the range of possibilities for making music."
Bob Moog |
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pedro5
Platinum Member
Joined: 06 Oct 2011
Posts: 1150
Location: Coventry UK.
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| Posted: Wed Apr 26, 2017 6:46 pm Post subject: |
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drb32856
Noted you have an original Kronos.
Question.
When you applied the os update,did you also by chance try to use the recent Firmware update as well ?
(This is meant for the the K2 version only).
Not sure if the older Kronos would ignore or try to incorporate it....??
Have you already done a Firmware update in the past ?
I may be way off here,but just a thought.
One way of reinstalling older os versions is to use the dvd disk method,which would be the basic one,then install an os of choice...there's no need to install each one in sequence of release.
Best Wishes. |
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Davd C. Polich
Full Member
Joined: 29 Aug 2014
Posts: 181
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| Posted: Fri Apr 28, 2017 3:08 pm Post subject: |
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Where does one download this mythical O.S. 3.12? I can't find the link
to download the latest Kronos software anymore. Not the manual - the actual
O.S. |
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ArminH
Joined: 13 Apr 2011
Posts: 44
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Davd C. Polich
Full Member
Joined: 29 Aug 2014
Posts: 181
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| Posted: Fri Apr 28, 2017 4:44 pm Post subject: |
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Thanks...that is the link I was looking for. |
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Davd C. Polich
Full Member
Joined: 29 Aug 2014
Posts: 181
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| Posted: Fri Apr 28, 2017 4:53 pm Post subject: |
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And the latest firmware for Kronos? What is the link for that?
Sorry for these questions, but the Korg site doesn't work well...clicking on
downloads for the Kronos, I just get the link to download the manual..can't see
download for firmware. |
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pedro5
Platinum Member
Joined: 06 Oct 2011
Posts: 1150
Location: Coventry UK.
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voip
Platinum Member
Joined: 27 Nov 2014
Posts: 3772
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| Posted: Fri Apr 28, 2017 9:48 pm Post subject: |
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The Kronos X downloads webpage is at:
http://www.korg.com/us/support/download/product/0/79/
The page is built dynamically from a number of elements essentially pulled from a database, and not very efficiently, so the page can take a while to load fully. Sometimes 10s of seconds, maybe even longer on slow internet connections and slow computers.
The link to download the the latest sub-system firmware (v6.04) is near the bottom of the download page, once it finishes loading.
If v6.04 subsystem firmware is installed, the screen comes up with icons representing the nine synth engines a few seconds after powering up the keyboard. If you can't see these icons, and just a relatively plain boot up screen, then the firmware upgrade can be done. Don't use the subsytem firmware upgrade for the Kronos 2. It's not recommended, and probably won't install.
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pedro5
Platinum Member
Joined: 06 Oct 2011
Posts: 1150
Location: Coventry UK.
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| Posted: Fri Apr 28, 2017 10:20 pm Post subject: |
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voip
Nicely written with a better explanation than what I posted. 
Thanks.
Best Wishes. |
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