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Kronos O.S. 3.12 will not install

 
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Davd C. Polich
Full Member


Joined: 29 Aug 2014
Posts: 181

PostPosted: Mon May 01, 2017 5:17 pm    Post subject: Kronos O.S. 3.12 will not install Reply with quote

Title says it all. Over the weekend I tried to
update my friend's Kronos 73 and 61 (both
original Kronos models) from O.S. 2.2.1 to
3.04 (which was successful). Then updated
the firmware on both keyboards to version
6.04.. all good. THEN, I tried updating both
of his Kronos keyboards to O.S. 3.1.2.

No joy ...I just got a message after selecting
Update System Software, saying "Error. Please
turn the Kronos off and try again". Tried
again...same message.

Anyone have any ideas? I followed the update
procedure guidelines exactly..including dragging
the contents of the update folder (not the
folder itself) to a Kronos formatted USB drive
that has nothing else on it. I've updated my
own Kronos many times successfully, but not
to 3.1.2, and I'm not going to try that until
I can figure out what is wrong with this
3.12 update. Maybe it is just for Kronos 2?
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mikeyd
Senior Member


Joined: 19 Nov 2007
Posts: 390
Location: California

PostPosted: Mon May 01, 2017 6:41 pm    Post subject: Reply with quote

The update worked fine on my KRONOS X-88.


The only other thing I can think of, is a new and different USB. And try formatting it on a PC rather than the KRONOS. I know that sounds weird, but I always format on my PC and never had a problem. Is this a USB you've used before?

Sounds like you did everything that I did and do each time I do an update.

Let us know. The update is pretty cool (quick layer/split).
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Davd C. Polich
Full Member


Joined: 29 Aug 2014
Posts: 181

PostPosted: Mon May 01, 2017 8:08 pm    Post subject: Reply with quote

mikeyd wrote:
The update worked fine on my KRONOS X-88.


The only other thing I can think of, is a new and different USB. And try formatting it on a PC rather than the KRONOS. I know that sounds weird, but I always format on my PC and never had a problem. Is this a USB you've used before?

Sounds like you did everything that I did and do each time I do an update.

Let us know. The update is pretty cool (quick layer/split).


The USB key I used is the same one I used to install v. 3.04 on my friend's Kronos 73 and 61. It was originally formatted on my Kronos. I don't see why
it works fine for updating to v. 3.04 but not for updating to v. 3.12.

I will try another fresh USB key on my own Kronos which is still at 3.04. If it doesn't work then, guess I'll forget about upgrading the O.S.
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voip
Platinum Member


Joined: 27 Nov 2014
Posts: 3776

PostPosted: Mon May 01, 2017 8:31 pm    Post subject: Reply with quote

It might just be worth re-downloading the 3.1.2 update file and trying again.

I keep a USB stick purely for updating the Kronos and delete all previous files before copying the installation file structure to the USB key's root level. If the updating process sees any files from a previous upgrade, it will fail.

.
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Davd C. Polich
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Joined: 29 Aug 2014
Posts: 181

PostPosted: Mon May 01, 2017 8:52 pm    Post subject: Reply with quote

Thanks! I'll try that.
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dimmu



Joined: 05 May 2017
Posts: 2

PostPosted: Fri May 05, 2017 7:44 am    Post subject: Reply with quote

I had the some problem upgrading from 3.0.2 on Kronos 73.

However the solution was to restart the kronos with the usb memory already attached during bootup. That solved my problem and kronos is now upgraded to 3.1.4
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Schmooster
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Joined: 13 Jan 2007
Posts: 239

PostPosted: Fri May 05, 2017 5:41 pm    Post subject: Reply with quote

Yeah I had a similar problem when I first got mine upgrading to OS3.04 and switching USB sockets fixed it as recommended by somebody here - the other USB socket works fine - it's had a mini QWERTY keyboard attached with tracker ball - that's never made sense but it worked???
_________________
_________________________________________
_________________________________________
Current: Korg Kronos61, Korg TR76, Korg Trinity61
_________________________________________
Past Korg: M1, Trinity V3, Triton LE, Triton Rack, 05R/W, Karma, PA1x, M50,
_________________________________________
IBM C20 dual Xeon running Omnisphere, Kontakt 5, FLStudio thru 2 x Audigy 2ZS S/PDIF
_________________________________________
Other: Yamaha SY85, Kurzweil PC3K6, Roland XP50, JV1080, JV2080
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gsmith6x



Joined: 30 Apr 2017
Posts: 6

PostPosted: Fri May 05, 2017 5:44 pm    Post subject: Reply with quote

dimmu wrote:
I had the some problem upgrading from 3.0.2 on Kronos 73.

However the solution was to restart the kronos with the usb memory already attached during bootup. That solved my problem and kronos is now upgraded to 3.1.4


Sounds like good advice. Over the weekend I held my breath and upgraded my Kronos X73 from 2.1.1 directly to 3.1.2 following the "Updating and restoring the KRONOS" pdf. All worked fine.
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mikeyd
Senior Member


Joined: 19 Nov 2007
Posts: 390
Location: California

PostPosted: Sat May 06, 2017 4:53 pm    Post subject: Reply with quote

Any luck on the install Dave?
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mikeyd
Senior Member


Joined: 19 Nov 2007
Posts: 390
Location: California

PostPosted: Mon Jul 03, 2017 5:27 am    Post subject: Reply with quote

Yes, you can update any KRONOS to the latest OS.
What OS are you on now? Depending on what it is, you may have to update the firmware.

You can find all of the necessary updates on KORG.COM/KRONOS
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fcoulter
Senior Member


Joined: 31 Jul 2015
Posts: 271
Location: Central Florida

PostPosted: Mon Jul 03, 2017 1:35 pm    Post subject: Reply with quote

My update worked when I:

1) formatted the memory stick on the Kronos and not on a PC
2) followed the directions and copied all the subdirectories, not just the files in the install directory to the root of the memory stick

I lost a couple hours on the install process, but almost all of it was not doing step 1.

(Yes, I had unplugged every USB port on the Kronos first. THAT direction I did right the first time.)
_________________
Fred

Korg: Kronos2 88
Other: Tyros 5 76, DGX-650, YPT-320, Fretted Clavichord, Upright Piano, DX-7, SY-99, eMu MPS (last three in attic)

RCM Certificates: Advanced Rudiments
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Schmooster
Full Member


Joined: 13 Jan 2007
Posts: 239

PostPosted: Wed Jul 05, 2017 5:13 pm    Post subject: Reply with quote

Follow the first link to download the latest OS (3.1.2) - its 211MB

http://www.korg.com/us/support/download/software/0/424/1514/

Then follow this link and the istructions on page 1 to Update.

http://i.korg.com/uploads/Support/KRONOS_Update_and_Restore_E2.pdf

Hope this helps. Wink
_________________
_________________________________________
_________________________________________
Current: Korg Kronos61, Korg TR76, Korg Trinity61
_________________________________________
Past Korg: M1, Trinity V3, Triton LE, Triton Rack, 05R/W, Karma, PA1x, M50,
_________________________________________
IBM C20 dual Xeon running Omnisphere, Kontakt 5, FLStudio thru 2 x Audigy 2ZS S/PDIF
_________________________________________
Other: Yamaha SY85, Kurzweil PC3K6, Roland XP50, JV1080, JV2080
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Sonic Bodhi



Joined: 24 Feb 2017
Posts: 46

PostPosted: Fri Jul 14, 2017 7:06 am    Post subject: Reply with quote

dimmu wrote:
I had the some problem upgrading from 3.0.2 on Kronos 73.

However the solution was to restart the kronos with the usb memory already attached during bootup. That solved my problem and kronos is now upgraded to 3.1.4


I'm confused- to my knowledge and the website tells me the latest update is 3.1.2- there does NOT appear to be a 3.1.4 update.

Where did you get this?? Because I can't find it.
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