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Keyboard does not turn on after loading the new 2.01 OS

 
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armaan



Joined: 16 Oct 2007
Posts: 40

PostPosted: Fri Oct 20, 2017 5:54 am    Post subject: Keyboard does not turn on after loading the new 2.01 OS Reply with quote

I have Korg PA4x Oriental.

I had installed the 2.0 OS Oriental a couple of months ago and everything was working fine. Today I installed the updated OS 2.01 Oriental - After the keyboard was updated and the OS install was complete, I turned the keyboard off. When I turned the keyboard on, the initial Korg Logo come on, but the keyboard got stuck on Korg Logo - Turned the keyboard off and turned it on again and this time the initial Korg Logo screen came one and then disappeared (blank screen).

I installed the OS a second time and third time - same problem.

Should I revert back to 2.00 and reinstall the 2.01? Why am I having this problem???
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Stilli
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Joined: 16 Sep 2016
Posts: 215
Location: London UK

PostPosted: Fri Oct 20, 2017 8:08 am    Post subject: Reply with quote

Start up time is increased quite significantly following the upgrade, are you sure you are waiting long enough to give the system time to start?

I seem to remember that the first boot after updating was particularly long on my keyboard.
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Korg PA4X, Kawai MPIISE, Ketron SD4, Roland Integra 7, Motu Midi Express XT, Motu Audio Express, Cubase 9.5 Pro, NI Komplete 12 Ultimate (Collectors), Omnisphere, TC-Helicon Voicelive 3, Bose L1m2 (x2) + B2 (x2)
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armaan



Joined: 16 Oct 2007
Posts: 40

PostPosted: Fri Oct 20, 2017 4:19 pm    Post subject: Reply with quote

[Start up time is increased quite significantly following the upgrade, are you sure you are waiting long enough to give the system time to start?
]

Several hours and nothing. I have been working on this issue all day - nothing.

Sad that you want to make music, but you have to through these types of glitches over and over again. Last I checked it was 2017 and not 2004 - Come one Korg get it right or some other company will.

I have been using Korg product for many years - started from Korg i30, PA1X, PA800, PA3x and PA4X. I am not new to this product. Ever since the KORGPA website has been changed, support for this product has gone down the drain.[/quote]
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AntonySharmman
Approved Merchant
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Joined: 16 Oct 2010
Posts: 3596
Location: Hellas

PostPosted: Fri Oct 20, 2017 6:30 pm    Post subject: Reply with quote

armaan , this is a hardware issue (corrupted sys files) and if still under guarantee , visit official cervice center ASAP !

All of Pa4X (or any Pa) users seriously consider , that you must always update your keyboard OS while connected with a UPS.

The most vulnerable point on any computing system is the power instability while writing system files !!!
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armaan



Joined: 16 Oct 2007
Posts: 40

PostPosted: Sat Oct 21, 2017 2:32 am    Post subject: Reply with quote

I had upgraded to 2.01 OS (Oriental). The keyboard froze. Today I reinstalled the 2.0 OS (going backwards) and the problem is now solved.

Wonder what caused the problem in the first place.
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