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Update IMPOSSIBLE

 
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Bernard Grancher



Joined: 25 Oct 2017
Posts: 6
Location: France

PostPosted: Wed Oct 25, 2017 8:03 am    Post subject: Update IMPOSSIBLE Reply with quote

Hello,
I have a big problem with my Monotribe.
Voila, it is just impossible for me to update because the combination of keys before turning on the machine does not work at all.
It is even impossible to check the version!
No key combinations function.
Someone would have an idea about what's going on?
Is there a way to return to the factory settings?

Thank you very much
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LM
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Joined: 09 Oct 2017
Posts: 143

PostPosted: Wed Oct 25, 2017 11:23 pm    Post subject: Reply with quote

Are you running it on batteries or power supply?
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Bernard Grancher



Joined: 25 Oct 2017
Posts: 6
Location: France

PostPosted: Thu Oct 26, 2017 6:05 am    Post subject: Reply with quote

LM wrote:
Are you running it on batteries or power supply?


It's running on original Korg power supply
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LM
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Joined: 09 Oct 2017
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PostPosted: Thu Oct 26, 2017 11:05 pm    Post subject: Reply with quote

OK, so what happens when you turn it on with while pressing the GATE and PLAY buttons?
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Bernard Grancher



Joined: 25 Oct 2017
Posts: 6
Location: France

PostPosted: Fri Oct 27, 2017 4:17 am    Post subject: Reply with quote

LM wrote:
OK, so what happens when you turn it on with while pressing the GATE and PLAY buttons?


Nothing happens, Monotribe turn on like if those buttons wasn't be pressed.
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Spheric El
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Joined: 21 Jul 2014
Posts: 795
Location: Liverpool

PostPosted: Fri Oct 27, 2017 10:45 pm    Post subject: Reply with quote

Does the gate key do anything when the machine is switched on?
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LM
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PostPosted: Sat Oct 28, 2017 1:51 am    Post subject: Reply with quote

Same suggestion. I suppose Bernard already made sure that those keys (PLAY and GATE) are working as intended under normal usage?
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Bernard Grancher



Joined: 25 Oct 2017
Posts: 6
Location: France

PostPosted: Sat Oct 28, 2017 2:03 am    Post subject: Reply with quote

Of course !
Everything works fine in the normal way. I just have any access to update mode, cv/gate mode and other fonctionnality which demand a button combo.
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mihu



Joined: 30 Apr 2012
Posts: 17

PostPosted: Sat Oct 28, 2017 4:54 pm    Post subject: Reply with quote

From the update instructions:
"...monotribe will not enter update mode if the batteries are depleted"

[1] Make sure there are no baterries inside and unplug everything else.
[2] Check with fresh batteries.
[3] Check with a different power adapter.

Just to make sure it isn't something basic - to check the version you press play and gate-time (while monotribe is off) and then turn on monotribe while holding both buttons (play&gate).
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Bernard Grancher



Joined: 25 Oct 2017
Posts: 6
Location: France

PostPosted: Sat Oct 28, 2017 5:11 pm    Post subject: Reply with quote

mihu wrote:
From the update instructions:
"...monotribe will not enter update mode if the batteries are depleted"

[1] Make sure there are no baterries inside and unplug everything else.
[2] Check with fresh batteries.
[3] Check with a different power adapter.

Just to make sure it isn't something basic - to check the version you press play and gate-time (while monotribe is off) and then turn on monotribe while holding both buttons (play&gate).


Thanks for your responses !

But I think I tried everything : fresh batteries, other power adapter with different amperage...

And no, checking version does not work either, like all other key combinations.
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mihu



Joined: 30 Apr 2012
Posts: 17

PostPosted: Sat Oct 28, 2017 5:37 pm    Post subject: Reply with quote

Invalid button combinations are ignored, so for example play+gate+8 will enter normal mode. Perhaps one of the other buttons, which you do not press, doesn't work correctly?
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Bernard Grancher



Joined: 25 Oct 2017
Posts: 6
Location: France

PostPosted: Sat Oct 28, 2017 6:23 pm    Post subject: Reply with quote

mihu wrote:
Invalid button combinations are ignored, so for example play+gate+8 will enter normal mode. Perhaps one of the other buttons, which you do not press, doesn't work correctly?


No because everything works fine in the normal way
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