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Keys raised up in shipping: broken or fixable?

 
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megan



Joined: 21 Oct 2018
Posts: 1
Location: Boston, MA

PostPosted: Sun Oct 21, 2018 2:26 pm    Post subject: Keys raised up in shipping: broken or fixable? Reply with quote

We just unboxed our new Korg B1 and some of the keys on the are raised up about half an inch from the others. Is this a common shipping problem or do I have a busted piano?
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Megan
Boston, MA
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travellife



Joined: 04 Nov 2018
Posts: 2

PostPosted: Sun Nov 04, 2018 10:36 pm    Post subject: Reply with quote

I had the same thing happen. The bottom 4 keys on a Korg D1 were damaged. I sent mine back and am awaiting a replacement to be sent. I would much rather walk into a store and drive home with it. I was amazed to find that no stores in the San Francisco area carry it in stock, at least not what I could find. Really loved the keyboard and can't wait for the new one which I hope arrives in better condition.
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