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Prologue wont connect to PC. Driver failed to install

 
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backbeatdeano



Joined: 15 Nov 2018
Posts: 2

PostPosted: Thu Nov 15, 2018 10:19 pm    Post subject: Prologue wont connect to PC. Driver failed to install Reply with quote

Hey guys, getting super frustrated!

So when i plug the prologue into my PC (windows 7) via USB, windows automatically tries to instal the driver, and then fails. I have installed the korg driver software, and installed the driver, which says that it installs properly, but when i try to run the updater, or the librarian, both say that prologue is not connected, when it definitely is!

I've tried deleting the drivers using the korg software, and reinstalling etc, but i just can't get the bugger to connect.

Anyone have any ideas? Have no idea what else to try. Obviously need to get this connected asap!
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slug
Senior Member


Joined: 03 Aug 2007
Posts: 370

PostPosted: Thu Nov 15, 2018 11:22 pm    Post subject: Reply with quote

Not sure if this is your issue but order of starting the app then the Prologue is crucial.
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Danimal



Joined: 14 Oct 2011
Posts: 8

PostPosted: Fri Nov 16, 2018 1:21 am    Post subject: Reply with quote

Hello. If you're using a USB hub, try connecting directly to the mainboard instead. I found this to be the case with other Korg devices. Good luck!
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