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Reidoo
Junior Member
Joined: 16 Oct 2015
Posts: 58
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 Posted: Mon Feb 18, 2019 12:19 am Post subject: Factory Reset - shut down?!? |
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Hello guys.
I tried some new styles and sounds. Wanted to revert to factory restore and then reupload my SET.
While the keyboard was restoring, a power outage shut it down.
After restarting, sceen remains black.
Tried to insert a stick with the operation system. Tried all versions of it, older and the latest, and still nothing.
Black screen.
Is there anything I could do, or I have to go to the KORG service?
Thanks
_________________
Current: PA4x76, Roland FP50, Pa900 turned into module
Past: Pa3x Le, Roland GW8, Yamaha PSR S750, P95 |
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karmathanever
Platinum Member
Joined: 12 Jan 2004
Posts: 10402
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| Posted: Mon Feb 18, 2019 4:02 am Post subject: |
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My worst keyboard nightmare - power outage whilst updating!!!
Sorry if this is a silly question but I am hoping you are holding down the INTRO-1 button down whilst powering ON.
So you're saying that when you do this you do not get the calibration screen? - just blank?
Korg service centre might be your next best option.
Good luck
Pete 
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PA4X-76, Karma, WaveDrum GE, Fantom 8 EX
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## Please stay safe ##
...and play lots of music
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mintjamman
Platinum Member
Joined: 11 Oct 2015
Posts: 670
Location: London, United Kingdom
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| Posted: Mon Feb 18, 2019 8:24 pm Post subject: |
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Yet another reason to power your Pa4x with a UPS
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Yamaha S90ES, Korg Triton Pro, EXB Moss, Roland XV5080, Korg EX8000, Korg Pa4x 76, Korg Kronos 88, Crumar MOJO, Logic Pro X, V Collection, Novation SL61,Vienna, Korg Pa4x , EC-5, Vienna, Arturia V Collection, Roland SC88 Pro, Roland D110, Alesis SR16, Alesis D4 |
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duby2
Platinum Member
Joined: 16 Jun 2002
Posts: 1379
Location: USA Pennsylvania
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| Posted: Mon Feb 18, 2019 8:40 pm Post subject: insane |
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keyboard is just a computer with keys
when my home computer goes out when updateing ,, you can start over or just reformat ... and install the os again , yes it a pain but you can get back on line ..
i think if you have a os with format in it , this might work ..
what do you think.. |
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AntonySharmman
Approved Merchant
Joined: 16 Oct 2010
Posts: 3598
Location: Hellas
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| Posted: Mon Feb 18, 2019 11:29 pm Post subject: |
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| karmathanever wrote: | - you are holding down the INTRO-1 button down whilst powering ON.
- Korg service centre might be your next best option. |
It's exactly as Pete mentioned ...
If updating mode do not respond , then run to official Korg Service of your provider , Bios is corrupted and probably mobo needs replacement !
I will repeat it once more ... Never Update keyboard OS without the support of an elementary UPS , for the rest cases never care !
| duby2 wrote: | keyboard is just a computer with keys
when my home computer goes out when updateing ,, you can start over or just reformat |
Nope ... your PC writes OS exclusively on SSD ,
PaSeries Linux based ARM systems , write directly in mobo flash Ram where also bios is written and power supply interruption while in writing
mode , will corrupt all !
_________________
Music Conductor - Sound Engineer & Developer - Automotive SMPS/RF R&D - Electronics Engineer
PaSeries Demos - WavesArt.eu - KorgPa.gr <> Facebook
Keyboards : Steinway-D, Kronos X, Pa5X 76, Pa4X 76, Montage M7 , Roland-XV88, Emu3,Emax II,Synclavier II,Yamaha DX Series, ΟΒ-8V |
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Reidoo
Junior Member
Joined: 16 Oct 2015
Posts: 58
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| Posted: Tue Feb 19, 2019 1:10 am Post subject: |
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Learned my lesson.
Of course I tried reinstalling every version of OS availlable. Calibrating screen appears, everything seems normal untill the actual updating comes on: System Failure! Please turn off!
Tomorrow I am taking my pa4x to service.
Now....I always save a set for every change I make, but I was keeping everything on the HD. I really hope I do not loose that backup, because I have worked so much on customising styles and the songbook, I would be lost if I have to take it from scratch.
Lessons learned:
1. Do not update without an upc
2. Save a backup on a usb stick
I will let you know how it plays out tomorrow
_________________
Current: PA4x76, Roland FP50, Pa900 turned into module
Past: Pa3x Le, Roland GW8, Yamaha PSR S750, P95 |
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AntonySharmman
Approved Merchant
Joined: 16 Oct 2010
Posts: 3598
Location: Hellas
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| Posted: Tue Feb 19, 2019 1:25 am Post subject: |
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| Reidoo wrote: | Now....I always save a set for every change I make, but I was keeping everything on the HD. I really hope I do not loose
that backup, because I have worked so much on customising styles and the songbook, I would be lost if I have to take it from scratch. |
- As first do not worry about internal HD and your kept files there , nothing has been changed or destroyed , this concerns only motherboard
memory , and nobody has to deal with this internal HD !
- If you could reach update menu & bios , then system damage is easily recoverable by a utility that Korg service owns , so it's a matter of some
minutes to make it in order again ...
_________________
Music Conductor - Sound Engineer & Developer - Automotive SMPS/RF R&D - Electronics Engineer
PaSeries Demos - WavesArt.eu - KorgPa.gr <> Facebook
Keyboards : Steinway-D, Kronos X, Pa5X 76, Pa4X 76, Montage M7 , Roland-XV88, Emu3,Emax II,Synclavier II,Yamaha DX Series, ΟΒ-8V |
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Snoopy
Full Member
Joined: 05 Jul 2016
Posts: 225
Location: North-West Germany, Eastfrisia ;)
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| Posted: Tue Feb 19, 2019 2:11 pm Post subject: |
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| Reidoo wrote: | ...1. Do not update without an upc
2. Save a backup on a usb stick
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3. Save a SECOND BACKUP to another backupmedia ( if possible not stored in the same room as the first backup is in ) 
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Greetings from East-Frisia, Germany
PA4X MUSIKANT, OS 3.1.0, PKG-Version |
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