Korg Forums

jesmanuel · Joined: 05 Jun 2019 Posts: 17

Hi, I received the "system startup failure" message 4 times and the tech from Sweetwater told me that I have to use the DVD and make a Factory Reset. My concern is that the Kronos that I have is the SE and I don't know if the DVD have the EX's that came with the SE edition. Do you guys think this is a good answer to resolve the "system startup failure" message?. I read that after doing that I have to make other thinks to use the Kronos. I asked for refund but not answer yet...

NormC · Full Member Joined: 09 Jun 2015 Posts: 158

Even if the DVDs don't have all the EXs you will be able to download them from Korg's site. Your SE is entitled to certain EXs based on its ID.
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GregC · Posted: Wed Jun 12, 2019 8:48 pm Post subject: Re: Use 3 Factory DVD

cravenhorst · Joined: 14 Apr 2016 Posts: 3 Location: USA

I actually had the same problem with my SE, and ended up doing the "Full Install" as per Sweetwater's recommendation. The included DVDs do have all the patches and sample data that comes preinstalled on the SE. However, after I completed the reinstallation the default set list was different and none of the SE samples were loaded by default. I had backed up all the factory data before reinstalling and was able to use those files to bring back the factory set list and load all samples by default.

That being said, the reinstallation didn't fix the problem because I had another system startup failure later that day, but I put the SE through about 20 back-to-back power cycles and haven't seen the problem since. Maybe the power switch is a bit noisy from the factory and takes some breaking in before it makes clean contact when switching on, or maybe I've just been lucky these past few weeks.
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Current Gear: Kronos SE, MODX, PC3K, Triton EX, T1, Wavestation EX, Korg Collection
Past Gear: M3 xpanded, M50, 01/Wfd

jesmanuel · Joined: 05 Jun 2019 Posts: 17

Ummm interesante. The dvds have the new EXs that came with the SE?. Really I dont want to do the full reset because you have to autorized the Kronos again with other steps. Im using right now a UPS but I really I dont want to carry a UPS for every place I us the Kronos. I have a Monatage 7 before, connected to the same outlet and never see any problem. If Yamaha had Montage 73 hammer action I would never sold the it

cravenhorst · Joined: 14 Apr 2016 Posts: 3 Location: USA

You only need to reauthorize if you do the "Format and Full Install." The "Full Install" will pretty much reinstall everything except the OS, and that includes all PCM data. When I was finished I was able to load the Itialian Grand and KApro samples without needing to install them separately.
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Current Gear: Kronos SE, MODX, PC3K, Triton EX, T1, Wavestation EX, Korg Collection
Past Gear: M3 xpanded, M50, 01/Wfd

AntonySharmman · Posted: Fri Jun 14, 2019 3:02 am Post subject:

Try only to re-install latest OS , format is the very last option in a newly calibrated Kronos keyboard !
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