Korg Forums

[Musicwithharry]

When playing a Christmas party at a nursing home yesterday, my Pa700 froze twice.

The first time, it powered itself down and I had to turn it back on. I was scrolling through MP3 songs on the MicroSD card I inserted months ago that has otherwise been working fine. It worked after it rebooted. I down for about a minute or so while the machine rebooted.

The second time, I was using my iPhone, plugged into the Line-In jacks and not even playing the keyboard. The keyboard made a buzzing noise and the screen was scrambled; pixelated with the RGB colors and the keyboard was completely dead. I could not even turn it off with the power button. I had to unplug it, wait a few seconds, and turn it on again. It worked flawlessly for the rest of the gig. It also worked on the following gig about an hour later, where I played the keyboard for over an hour. I did not use Song mode or play anything through the input jacks; I was in style mode the whole time.

During the second freeze, I decided to do a factory restore and then did a full resource restore of my existing data. I noticed a couple of the styles were the wrong tempo and the Pad selections I had were wrong. This was done after the resource restore.

Has anyone else had this issue with their Pa700?

I am somewhat afraid to use it now, but maybe it was just scrambled data. I do use my arranger for up to 5 jobs a day and have since I got it in September 2017. It has reset itself one other time in the past but has worked flawlessly since.

During transport, I have it in its soft-shell wheeled case in the back seat of my 1999 Lincoln Town Car (the reason I list the car is because the back seat fully holds the entire case without crunching either end between the back doors. I also have a 2.1 speaker system from Harbinger (M350) that I put in front of the Pa700 in its case for the trip. The weather is cold here and I did not want keep the speaker system in the trunk for the out of town gig.

It is my understanding the Flash drives, SD cards and SSD drives are not affected by speaker magnets, like the old mechanical hard drives and floppy drive were. You could not place a speaker next to a floppy or hard drive before, because it could scramble the data contained on the drive or floppy.

I am trying to isolate what may be the issue. I have to go out and play again next Monday and Tuesday out of town and wonder if the unit is going to reset itself again during those performances...

There is nothing loose on the side of the machine; I moved it around to check.

This certainly speeds up my need to get a backup unit and I will have to get another Pa700 next month to make sure I have a good backup unit, if this one needs to go in for repair.

Any ideas or suggestions? I am going to play with it this weekend in the studio and maybe try to find another way to do a COMPLETE reset/restore of the unit beyond the factory reset and resource restore. Any suggestions are welcome. I am hoping that it is just scrambled data, but I am not sure at this point.

I am also going to ping Korg about this and see what they have to say...

Grace,
Harry
_________________
Alesis Vortex Keytar, Alesis QS6.2, Alesis QSR, Alesis SR-16, Behringer Deepmind-12, Ensoniq Avista 7600, Ensoniq VFX, Ensoniq VFX-SD, Ensoniq SQ1+, (2) Ensoniq SQ-R+/32, Korg i3 (2020 Version), (2) Korg Kross 1-61, (2) Korg Kross 1-88, Korg Minilogue XD, Korg Minilogue XD Module, Korg M50-61, Korg PA700, Korg X5DR, Korg Z3, Kurzweil SP1, Lowrey EZP3 (bascially a Kawai), Roland D-05, Roland E-09, Waldorf Streichfett, Yamaha Reface CP, Yamaha Reface CS, Yamaha Reface DX, Yamaha Reface YC

[Randelph]

Harry,
Ouch! The uncertainty is almost as bad as the problem itself.

The only thing that springs to mind is the latest OS update. I've heard several people talk about problems they've had after the update.

While troubleshooting whatever is at hand, I've been surprised time and time again that something I'd never suspect or had already ruled out was indeed the culprit. And of course there's the clusterfunk of SEVERAL things going wrong at once.

You probably have read most if not all the threads on this part of the forum, and many of the Pa4X. That'd be my point of research, check the problems others have had.

I see you're demonstrating another reason to live in Iowa?. You'd probably never have a Lincoln Town Car in SF area!

May the tech gods watch over you!
Randy
_________________
Keyboards: Kawai ES920 / Casio CT-X5000
Instruments: Keys / Alto Recorder and Melodica

[Biggles]

Disconcerting.

I have not experienced any issues with my 700 in the 27 months I have owned it but it has not been used anywhere near as much as yours and I assume that yours has far more custom resources saved within it.

If you check out the 4X freezing threads in that section you may find some similarities.
_________________
Biggles
Lancashire, UK

[Musicwithharry]

[Musicwithharry]

[NativeAngels]

My Pa700 froze once before mid performance. I think you press shift and start if my memory servers me correctly.
_________________
Gem Wk4, Technics Kn5000, Solton Ms60, Yamaha Psr K1, Korg Pa50sd, Tyros 4, Korg Pa700

[siebenhirter]

[Musicwithharry]

[BR]

[siebenhirter]

[BR]

[siebenhirter]

[BR]

Thanks siebenhirter for the link.

[siebenhirter]

[duby2]

BR

tell us if you use the Pa1000-Factory Reset v 1.01