Korg Forums

[Bryan1325]

[GregC]

its also strangely quiet
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Kronos 88. MODX8
Achieve your musical dreams
https://soundcloud.com/user-898236994

[voip]

The sound of silence!!

Welcome to the forum.

.

[Bryan1325]

Sorry, I am new to forum-ing in general and had some trouble getting my post to show up. This is what it said:

"Hi,

I am a new Korg Kronos owner and I have recently discovered a strange noise coming from my Kronos. It is a high pitched noise emitting from the right side output only that sounds like crickets. It plays when I press any key regardless of what patch I am using and seems to be most noticeable on the "Faithfully Piano" for some reason.

Here is a recording of the sound, first isolated (by pressing the empty keys at the bottom of the faithfully piano), and then as it sounds when I try to play other keys.

https://soundcloud.com/user-754475613/strange-sound-in-kronos

If anyone can identify what this sound is, or help me get rid of it, I would be so grateful!"

-Bryan

[GregC]

which piano program ?

I think I heard it during decay.. buts its not an obvious sound.

Could be standard damper noise.

Acoustic pianos have damper noise. Thus sampled AP's in Kronos have that
character to
_________________
Kronos 88. MODX8
Achieve your musical dreams
https://soundcloud.com/user-898236994

[Bryan1325]

It is definitely not something that is supposed to be there. The recording I posted is compressed so that the sound is more noticeable when it is isolated at the beginning and end of the recording.

It is not sample specific, because I have heard it on bass patches also. It happens most with low frequency notes, I suppose. It actually seems to go away after playing for a while, but is back when I turn the board on

[GregC]

EQ can exaggerate some stray noises. Check your treble setting.

Having that on '10' will add clicks, noise, etc.

But if its ' definitely not suppose to be there ' and its universal on every program, logic tells me to return the Kronos/exchange it
_________________
Kronos 88. MODX8
Achieve your musical dreams
https://soundcloud.com/user-898236994

[voip]

Is it audible through headphones, when there is no other audio or USB device connected? Mobile phone or other radio devices well away from the Kronos?

[Bryan1325]

[Liviou2004]

The noise you've recorded doesn't seem to come from hiss or 50/60 Hz hum.

I would rather say it is a DAC converter default, or some capacitor failing on output.

Like Greg, it seems the better choice for you is to contact your seller for an exchange.

[Dniss]

[average_male]

Before returning it, try to do a factory reset. Would doubt that a user setting could result in what you are hearing, but a reset could rule that out and if a reset works, you’d save yourself the trouble having ship it back and wait for a replacement.

[Bryan1325]

Here is an update:

I performed a factory reset on the Kronos, but unfortunately, the noise persists. Currently, I am waiting on Korg to respond to my email. If that turns out to be a dead end as well, then I will go to my local repair shop to see about fixing any converter or other hardware issue.

[GregC]

if you haven't done this, disconnect your K from all other midi devices.

also disconnect all pedals- and see if you can reproduce the unwanted sound
_________________
Kronos 88. MODX8
Achieve your musical dreams
https://soundcloud.com/user-898236994

[average_male]

Thanks for the update Bryan. I found Korg’s support to be pretty good, hope this is also going to be the case for you.

Please keep us posted, curios what is going on with your board.