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Black plastic inside plug is broken

 
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yonathangodjali



Joined: 25 Sep 2020
Posts: 2

PostPosted: Fri Sep 25, 2020 9:43 am    Post subject: Black plastic inside plug is broken Reply with quote

Hi guys! So yeah the plug on my adapter is somewhat broken inside the keyboard. Sometimes I still can plug it in and it will turn on but I need to tape it so it won't move. Little movement and it will turn off.

Is buying new adapter the only way to go? I think the black plastic is still stuck in there (as I haven't found it). Or should I try to seek help to open the component?

Much appreciated

[img]https://ibb.co/s60nk7R[/img]
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voip
Platinum Member


Joined: 27 Nov 2014
Posts: 3772

PostPosted: Fri Sep 25, 2020 12:52 pm    Post subject: Reply with quote

The black plastic insulation that has broken off is necessary for the connector to latch in the power socket on the Krome. From the symptoms described, the broken off part is probably still inside the Krome's power socket, preventing the centre pin of the connector from making a good contact, and will not be very easy to get out. The power connector on the Krome may need to be replaced, plus a new adapter, or at least a new plug.
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yonathangodjali



Joined: 25 Sep 2020
Posts: 2

PostPosted: Wed Oct 07, 2020 7:57 am    Post subject: Reply with quote

voip wrote:
The black plastic insulation that has broken off is necessary for the connector to latch in the power socket on the Krome. From the symptoms described, the broken off part is probably still inside the Krome's power socket, preventing the centre pin of the connector from making a good contact, and will not be very easy to get out. The power connector on the Krome may need to be replaced, plus a new adapter, or at least a new plug.


Understood, I'll do that then. Thank you for the help!
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