the USB driver (day 2 and still not connecting)

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Bill Bradley
Posts: 6
Joined: Mon Dec 07, 2020 8:23 am

the USB driver (day 2 and still not connecting)

Post by Bill Bradley »

Hi, I'm trying to install the usb driver on Windows 11.
despite trying every trick in the book, still it wont connect.

not using a hub
installed driver both with Kross 2 connected and disconnected
windows Generic works and it can see the kross, but DAW doesn't see it, tried 2 DAWs
Bill Bradley
Posts: 6
Joined: Mon Dec 07, 2020 8:23 am

Post by Bill Bradley »

I have checked the driver is installed in terminal

Module Name: KORGUMDS
Display Name: KORG USB-MIDI Driver for Windows
Description: KORG USB-MIDI Driver for Windows
Driver Type: Kernel
Start Mode: Manual
State: Running
Status: OK
Accept Stop: TRUE
Accept Pause: FALSE
Paged Pool(bytes): 0
Code(bytes): 20,480
BSS(bytes): 0
Link Date: 23/01/2012 07:28:15
Path: C:\WINDOWS\system32\Drivers\KORGUM64.SYS
Init(bytes): 4,096

Module Name: KSecDD
Display Name: KSecDD
Description: KSecDD
Driver Type: Kernel
Start Mode: Boot
State: Running
Status: OK
Accept Stop: TRUE
Accept Pause: FALSE
Paged Pool(bytes): 36,864
Code(bytes): 65,536
BSS(bytes): 0
Link Date:
Path: C:\WINDOWS\system32\Drivers\ksecdd.sys
Init(bytes): 4,096
voip
Platinum Member
Posts: 4006
Joined: Thu Nov 27, 2014 2:07 pm

Post by voip »

Take a look at:

https://support.korguser.net/hc/en-us/a ... on-Windows

Note also this Korg news item, re Win 11:

https://www.korg.com/us/news/2023/0927/

There has yet to be an announcement regarding compatibility with Windows 11 23H2 update.

.
Bill Bradley
Posts: 6
Joined: Mon Dec 07, 2020 8:23 am

Resolved

Post by Bill Bradley »

hi, that solved it.
the solution is to install the custom driver option.
that loads an app that lists the usb usage. you can then delete a space for the korg. its a good little app and worth tagging.
thanks for your help. if only korg documented things better.....
voip wrote:Take a look at:

https://support.korguser.net/hc/en-us/a ... on-Windows

Note also this Korg news item, re Win 11:

https://www.korg.com/us/news/2023/0927/

There has yet to be an announcement regarding compatibility with Windows 11 23H2 update.

.
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