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ZERO 8 HISS OFFICIAL POST - HISS ISSUES ZERO8
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jurij.es.a.szakkor



Joined: 10 Nov 2005
Posts: 33

PostPosted: Tue Nov 13, 2007 1:44 am    Post subject: Reply with quote

subterFUSE wrote:
I'm happy they are acknowledging there are issues.

i would highly appreciate, if r&d japan could acknowledge the issue on this board aswell
along in-depth information, like is it a sw or hw issue and about an estimated re-solution.

btw. did anyone (from .jp) already has been tested the firmware v1.5 available for download on the japanese korg site?
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ejlml



Joined: 10 Oct 2007
Posts: 25

PostPosted: Wed Nov 14, 2007 8:31 pm    Post subject: Reply with quote

I've just upgarded. It has some additionl function on the screen to let you control it, such as input trim, send select, play and stop button on the bpm page and the midi clock select. But the VU meters are still don't do anything when the volume is not enough. I'm the lucky one, my Zero8 never has any hiss or hum.
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jayray



Joined: 15 Nov 2007
Posts: 17

PostPosted: Thu Nov 15, 2007 6:52 am    Post subject: hiss & no meters Reply with quote

count me in......waitng for word on hiss and no meters (issues so far). just paid 2000 for this gear in canada......serial #000831. whatching this forum...........hello korg?
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wthrelfall



Joined: 16 Nov 2007
Posts: 8

PostPosted: Fri Nov 16, 2007 12:14 pm    Post subject: Reply with quote

I have this very problem with my zero 8. I had another problem too but since i BOUGHT A NEW COMPUTER it has gone!!! How about some system of resampling back to the computer through the zero's channels and fx? that would make up for everything Wink
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jurij.es.a.szakkor



Joined: 10 Nov 2005
Posts: 33

PostPosted: Tue Nov 20, 2007 7:11 pm    Post subject: Reply with quote

any news on the hiss and meter issue?
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splurt
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Joined: 09 Jul 2007
Posts: 111

PostPosted: Wed Nov 21, 2007 6:24 am    Post subject: Reply with quote

hopefully soon, have you all called korg? pls dont be lazy, the more people call them about this the better.... but they do know about it.. dont pester them, just let them know your issue exactly so they can help find out whats up
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jurij.es.a.szakkor



Joined: 10 Nov 2005
Posts: 33

PostPosted: Mon Nov 26, 2007 5:12 pm    Post subject: Reply with quote

splurt wrote:
have you all called korg?

yes indeed, we called them more over sent a detailed problem description.
as far as i know, our complaing was forwarded to r&d japan, however we did not received any feedback yet.
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plastika



Joined: 29 Nov 2007
Posts: 7

PostPosted: Thu Nov 29, 2007 9:30 pm    Post subject: Reply with quote

Hi There from the cold Netherlands

I also bought myself a Zero 8 and i must say NO HISS the VU meters are
working to the only thing is that i can not get a input from my other stuff into it for recording i still have to update the software maybe that would help..

another question..

Got a Roland SVC Vocoder anybody know how to conect that beast on my Zero 8? with the Send and Return do i need to make some changes in the software..the vocoder needs a Layer of a Synth to make sound but with out hearing that layer...

Thx..Enrico
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splurt
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Joined: 09 Jul 2007
Posts: 111

PostPosted: Thu Nov 29, 2007 10:09 pm    Post subject: Reply with quote

this is for HISS issue only please post your questions elsewhere..

you must have monitors at 50-100% to hear hiss...

nothing matters what you do on mixer, only way to get hiss is to turn it off entirely

after startup disco very audible hiss begins, no matter what settings
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screaminkeys



Joined: 30 Aug 2004
Posts: 33

PostPosted: Fri Nov 30, 2007 11:12 pm    Post subject: Zero noise on output Reply with quote

Hello Zero Owners,

My name is James Sajeva - I'm the product manager for the Zero Mixers here in the US.

Despite not having the "complete solution" to offer at this time, I did want to reach out and let everyone know I'm here watching the thread and communicating directly with the engineers over at Korg Inc with regards to your findings. And, I'm happy to report that at this point we're close to being ready to address the hiss issue. Korg Inc. is working on a modification which will decrease the noise. We're also working on how to support it in the field.

I will report any updates on our progress as they become available.

I do sincerely appreciate the time you've taken to report your experiences. I'm definitely looking to make these mixers the very best they can be for everyone.

Regards,

James Sajeva
Product Manager for DJ, Dance and Computer Products @ Korg USA Inc.
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splurt
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Joined: 09 Jul 2007
Posts: 111

PostPosted: Sun Dec 02, 2007 2:31 am    Post subject: Reply with quote

this is good news, im hoping to eliminate the noise not just decrease it with some type of software gate or something, i mix tracks regularly and i am using this mixer to mix tracks for releases. So for me, rather some some type of noise reduction, a complete elimination of this persistent noise floor, hiss sound would be the best. Rather then an affordable solution for korg , with the PWD and all that stuff we expect and at this price range DEMAND real audio fidelity, which so far this mixer has not delivered in any respect. (inputs 1/4 {too low}, headphone output {annoying clicking, for me at least}, sound quality{constant hiss} and digital output levels {extremely low})

as of now, for me at least, its an unuseable product, and as much as i love the korg brand, this has been a genuine dissapointment and makes me wish i had waited rather then been an early adopter... i chose this over a new imac, a decision i have regularly questioned

just being honest here..

we are waiting patiently.

J
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screaminkeys



Joined: 30 Aug 2004
Posts: 33

PostPosted: Mon Dec 03, 2007 3:35 pm    Post subject: Reply with quote

I hear you Splurt; and appreciate your honesty.

James
Korg
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Proof



Joined: 18 Sep 2007
Posts: 22

PostPosted: Tue Dec 04, 2007 6:09 am    Post subject: Reply with quote

splurt wrote:
this is for HISS issue only please post your questions elsewhere..

you must have monitors at 50-100% to hear hiss...

nothing matters what you do on mixer, only way to get hiss is to turn it off entirely

after startup disco very audible hiss begins, no matter what settings


Exactly that issue, but for me, only on the booth out - main XLRs are fine..
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automatic



Joined: 31 Oct 2007
Posts: 5

PostPosted: Tue Dec 04, 2007 1:31 pm    Post subject: Reply with quote

i hear the same hiss on the booth and master and XLR.
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enki1337



Joined: 04 Dec 2007
Posts: 4

PostPosted: Wed Dec 05, 2007 6:04 am    Post subject: Reply with quote

Korg ZERO4 here. I didn't hear it at first with my monitors set to about %50, but when I turn them up, I sure do. I don't have any other mixers to test this against, but it definitely doesn't occur when the mixer power is off.
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