Korg Forums

[Charlie]

I spent about 2 hours yesterday to define reproduceable steps creating a freeze EACH time at least on my Oasys. Here we go:

(0. Place the file "LOVEISAV.SNG" (Daz will provide it here) on the top-level of the internal HD. Then switch of.)

1. Switch on and wait for the Oasys to complete booting
2. Press Disk-Button
3. Load "LOVEISAV.SNG"
4. Press sequence-button
5. Touch the song name (it should be the song 00) to open song-browser
6. Select song slot 02
7. Press the sequencer start button and play about 3 measures
8. Press the stop button
9. Press the program-button (you should see A000 Oasys-Piano)
10. Touch the "Keyboard" instrument button on top of the screen to open program-browser for browsing by instrument groups
11. Select the instrument group "Slow Synth"
12. Select A044 Whales World
13. Play a G-accord (G-H-D) for a few seconds
14. Press the cancel button while the sound decays

Now you should have a nice freeze. Sometimes it's accompanied by a typical digital fine tone - sometimes by black lines on the screen. But it freezes each time I follow this procedure (tried about 15 times).

Note: this procedure works with other sng-files as well. I've produced this bug twice using the factory songs and several times using other sng-files. But strangely it does not always work. With this file (and at least a second sng file I've produced) it works always.
It never happens if you press the OK-button instead of the Cancel-button which reminded me of a discussion here about better not to use the Cancel-button in the program- or combi-browser. Perhaps this procedure can help Korg to find out, why the Cancel-button tends to freeze the Oasys in some situations.

Oops - my Oasys config was missing:
OS 1.2.3
2 GB
EXs1/EXs2/LAC-1
No USB-devices connected at this test (well, to be precise: a USB-extension cable was plugged in - but just the cable - no stick or similar at the end of it)

Bottom line for me: I don't use the cancel-button anymore in the program- or combi-browser (which is not so nice - but overall time-saving )

[danatkorg]

Thank you for the detailed report!

We have identified and fixed a problem related to selecting Programs via Category and then cancelling, as well as a couple of bugs related to pressing Cancel in Program Select in general (category or bank). My guess is that this is related to one of these. The fixes will be available in a future release. In the meantime, I'm very sorry for the inconvenience.

Best regards,

Dan
_________________
Dan Phillips
Manager of Product Development, Korg R&D
Personal website: www.danphillips.com
For technical support, please contact your Korg Distributor: http://www.korg.co.jp/English/Distributors/
Regretfully, I cannot offer technical support directly.
If you need to contact me for purposes other than technical support, please do not send PMs; instead, send email to dan@korgrd.com

[Charlie]

Aaah - that's good news.
Nevertheless I'm still curious if you will follow up on my report. I can send you the sng-file directly if you wish (or Daz has it as well). But as I spent some time with it I'd really like to know.

[Brandon Daniel]

[danatkorg]

[Daz]

Here is the song file :

http://www.korgforums.com/misc/oasys_bug_loveisav.sng

Daz.