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Korg Forums A forum for Korg product users and musicians around the world. Moderated Independently. Owned by Irish Acts Recording Studio & hosted by KORG USA
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Kevin Nolan Approved Merchant
Joined: 04 Dec 2005 Posts: 2524 Location: Dublin, Ireland
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Posted: Sat Apr 09, 2011 11:57 am Post subject: Korg giving preferential treatment to US customers |
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I have to say, Korg's behaviour with regard to their new Kronos user base continues to annoy me. I hate making negative posts to forums, but in this instance I feel the issue needs to be raised.
I notice in SonicState.com that Korg announce a US only tour with Kronos:
http://www.sonicstate.com/news/2011/03/30/party-with-kronos/
This coupled to their offer of a competition to win a Kronos in the US only; and the alleged cheaper price of the Kronos in the US; all constitute a blatant "F*** OFF" to the rest of the world by Korg. I have never encountered such arrogance in all my life.
Could it possibly be that Korg US are running amuck since Tsutomu Katoh has passed away? With rumours of takeovers; and confusion over the release date of Kronos; certainly Korg worlwide seem in a questionable state and that Korg US are sticking two fingers up to the rest of Korg and indeed their user base. There is definitely something very questionable going on.
Whatever the reason; I'm amazed by the behaviour of Korg US. It's not the way to do business; and if I were running this forum, I'd bar them from here on in from making exclusively Korg US announcements.
Sharp - have you any thoughts on this?
Kevin. |
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Bertotti Platinum Member
Joined: 10 Jul 2010 Posts: 3384 Location: Middle of nowhere
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Posted: Sat Apr 09, 2011 12:03 pm Post subject: |
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I would be willing to bet the marketing for a given Country or Region is up to that region. I doubt Korg corporate said hey lets cater to the U.S., they supply the guidelines and budgets for the individuall marketing entities to work within. I think it is time to ask yourself and the Korg people of your area why they don't do anything for you.
edited for Kevin
Last edited by Bertotti on Sat Apr 09, 2011 2:27 pm; edited 1 time in total |
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Kevin Nolan Approved Merchant
Joined: 04 Dec 2005 Posts: 2524 Location: Dublin, Ireland
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Posted: Sat Apr 09, 2011 12:08 pm Post subject: |
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Bertotti --
The issue is a real one. If you're going to remain a member of this forum; then discuss the issue and do not get personal. I'm entitled to raise the issue here. I'd value your opinion on the issue - but as said - don't get personal about it.
As an aside - every time I raise this issue there is a massive knee-jerk reaction from US members. Take it on the chin pal - and as said - engage the issue without getting personal. The issue is real - and - this is an international forum. If you can't cope with that you have the right to unregister from it.
Kevin. |
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Sharp Site Admin
Joined: 02 Jan 2002 Posts: 18197 Location: Ireland
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Posted: Sat Apr 09, 2011 12:20 pm Post subject: |
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Quote: | Sharp - have you any thoughts on this? |
lol... I sure do but lets tweak all this a little first and make it more accurate.
Quote: | I notice in SonicState.com that Korg announce a US only tour with Kronos: |
Not exactly true Kevin. .. KORG Inc is KORG, and they are not touring anywhere. KORG USA is the distributor in America and what they do in America is at their own cost and not KORG Inc's
It's KORG UK you need to complain to as they are the ones over the UK and Ireland. Lets be honest here too, when is the last time you even heard of KORG UK coming to Ireland on tour? I certainly don't remember.
KORG's presence in Ireland is an utter disgrace of the highest order. They are by far the worst of all keyboard manufactures for presence here.
It's near impossible to find a music store outside of Dublin that even stock KORG because nobody knows how to use or sell them, so they don't stock them. I actually should write to Thomann and ask for shares because I bet I sell more KORG keyboards for them than any music shop in Ireland does.
IN fact, if I had a delivery of Pa3X keyboards right now I know I could sell them all in a single weekend just by going through the Contact in my phone and inviting people to my Sutido.
Simply put, KORG UK suck big time when it comes to being active in Ireland.
Regards
Sharp. _________________
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nitecrawler Platinum Member
Joined: 22 Mar 2007 Posts: 975 Location: from a mile high to the the AZ desert
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Posted: Sat Apr 09, 2011 1:05 pm Post subject: |
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Kevin, I feel your pain. Being a US resident, I was excited to read that Korg USA had set up this tour. Unfortunately, the tour comes nowhere near my region. Colorado and most of the US interior has been left off the tour. But then, as with you, I have my "O" to console me for the time being. I would really like to play those acoustic piano and EP emulations personally.
On the other hand, I'm not going to spiral into a depressing funk over it. After all, its only a new keyboard.
Eric _________________ http://www.soundclick.com/bands/default.cfm?bandID=807494
Montage M7, Pa5x76, Nautilus, PA3Xle, Oasys 76, Mini-Moog, EMU Audity 2000, Motion Sound KBR 3D amp, Presonus and Reaper DAW W/Tannoy Reveal 501A powered monitors |
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Synthoid Platinum Member
Joined: 17 Mar 2003 Posts: 3300 Location: PA, USA
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Posted: Sat Apr 09, 2011 1:19 pm Post subject: |
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There was a brief Kronos demo tour in Italy awhile back. Not sure if the rest of Europe will be covered in any way.
_________________ M3, Triton Classic, Radias, Motif XS, Alesis Ion |
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RKfan Senior Member
Joined: 15 Feb 2011 Posts: 402 Location: Cambridge, England
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Posted: Sat Apr 09, 2011 2:04 pm Post subject: |
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Oh... And dont even try to e-mail them asking for delivery dates and possible prices - because they wont even answer you...!!
Shameful (I thought Japanese companies were not that arrogant)... |
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Bertotti Platinum Member
Joined: 10 Jul 2010 Posts: 3384 Location: Middle of nowhere
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Posted: Sat Apr 09, 2011 2:33 pm Post subject: |
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Kevin I apologize it wasn't meant personally. I was just pointing out how we perceive this when brought up. Truly I think the bigger issue is where the marketing money allocated for such endeavors goes, in your region? I am confident they have the ability to do the same but choose not to, so the question is why? As always I value your opinion also and think it would be great to find out why things are run like they are there.
You know we could use some good people over here not just illegals, maybe some of you guys should move on over we would be glad to have you! Cheers mate!
Hey Sharp we're playing like adults now! Don't you just love it when that happens! ( my attempt at humor ) |
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Sharp Site Admin
Joined: 02 Jan 2002 Posts: 18197 Location: Ireland
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Posted: Sat Apr 09, 2011 2:44 pm Post subject: |
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Quote: | Shameful (I thought Japanese companies were not that arrogant).. |
Just like I say in my reply to Kevin, I'm not sure it's right to say it's a Japanese company when it's KORG UK we are talking about. They are a UK company who are a distributor for KORG Japan.
I also don't think KORG UK are arrogant because I know certain key people in KORG UK and I can tell you, you won't find anyone more committed than them. Problem is more likely that there are obstacles in their way that prevent them from doing the things they want. Be it an accountant or someone higher up.
I remember some of the idea's they were sharing with me last year which were extremely exciting. So much so that I was totally blown away and saying to myself, FINALLY KORG will be everywhere. Sadly, what they where planing hasn't happened.
Regards
Sharp. _________________
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peter_schwartz Full Member
Joined: 14 Jan 2011 Posts: 206
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Posted: Sat Apr 09, 2011 2:46 pm Post subject: |
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Wow... someone takes issue with you, Kevin, and you tell them what time it is about remaining a member of this forum?
Kevin, you often refer to "Korg's behavior" as though they are a person, and like they owe you some kind of favor. They are a company with distributors across the world, and just like pricing is different in different countries, so are promotional strategies. And I'm not saying this as a Korg "insider", especially because I'm not even remotely connected with that end of the business. However, it doesn't take much to figure out this kind of stuff.
And before anyone goes crying about how disenfranchised they've become, I live in a city of 11 million people, OK? Is Korg coming here? Nope. And super-please, try and hold off on the anti-American sentiments/specious claims about preferential treatment in this "international forum". That kind of talk is truly offensive. |
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MartinHines Platinum Member
Joined: 21 Jan 2003 Posts: 3036 Location: Topeka, KS (USA)
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Posted: Sat Apr 09, 2011 3:13 pm Post subject: Re: Korg giving preferential treatment to US customers |
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Kevin Nolan wrote: | I notice in SonicState.com that Korg announce a US only tour with Kronos:
This coupled to their offer of a competition to win a Kronos in the US only; and the alleged cheaper price of the Kronos in the US; all constitute a blatant "F*** OFF" to the rest of the world by Korg. I have never encountered such arrogance in all my life. |
Kevin,
Surely you must realize that Korg Country Distributors are responsible for setting their own prices, performing their own Marketing and Sales, and providing their own support.
Besides the U.S., it appears Korg Italy had their own tour which some forum members attended.
Regarding price, the U.S. market is the biggest market for most keyboards (except arrangers), and the retail prices offered are lower due to that. People in the U.S. can also buy most anything (TVs, appliances, gasoline, etc.) cheaper than other countries, and especially cheaper than in the U.K.
Is this fair? Who knows. Is Korg specifically screwing non-US customers. No. |
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ozy Guest
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Posted: Sat Apr 09, 2011 3:18 pm Post subject: |
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Kevin Nolan wrote: | Bertotti --If you're going to remain a member of this forum etc etc |
Everybody, EVERYBODY here is entitled to behave like an asshole from time to time.
It's just human nature: there are bad days, and the internet unfortunately offers a easy way of venting frustration.
I plead guilty. No, make that "I am the biggest asshole here".
All of this was an introduction to the following statement:
Kevin, your retort to bertotti was a bit, just a bit, on the "asshole on a bad day" side.
let's move on. |
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Sharp Site Admin
Joined: 02 Jan 2002 Posts: 18197 Location: Ireland
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Posted: Sat Apr 09, 2011 3:22 pm Post subject: |
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ozy wrote: |
I am the biggest asshole here".
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True, very true.
Sharp |
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sparkie Platinum Member
Joined: 15 Feb 2005 Posts: 743 Location: Indiana
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Posted: Sat Apr 09, 2011 3:38 pm Post subject: |
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Yeah I am really "Peaced off" because Musikmeese wasnt held in the US also.. and I wanted to see that Schmidt Synth!! I believe they had a Kronus there to see and play didnt they? Hmmm.. How far from Ireland?
And I believe a plane ticket is about $3-400 to fly to one of the cities that have demos for the Kronus.
Oh yeah Kevin, if you send me your Youtube video I will gladly submit it for you to win the free Kronus.. free of charge! Of course I may have to edit it a little..
Yeah and next up... is why all the lettering on the Kronus isnt printed in 4 different languages?... "runs and ducks to go peel more potatoes"....... |
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JPWC Platinum Member
Joined: 29 Oct 2010 Posts: 638 Location: Bay Area, CA
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Posted: Sat Apr 09, 2011 4:46 pm Post subject: |
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I know how he feels, Roland UK gave away a Fantom G a few years ago and I did not win.
What would I do for a Kronos?
Guess I'll have to wait a little while and pony up the $3k, that what I'll do for my Kronos, same thing I did for the Fantom G. (funny thing it's about the same amount of money only a few less keys and a whole bunch more synth engines (, sounds like a deal to me.
Atlas 5, USA |
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