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Is your retailer/Korg distributor entitled to a profit ?
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DaveBoulden
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Location: Kent, United Kingdom

PostPosted: Mon Apr 18, 2011 3:03 pm    Post subject: Reply with quote

GregC wrote:

I trust you have good negotiating skills.

I would be most happy to pay the high price, if I can sign up for UK's
universal health care. In the US, I pay $750 per month for medical/dental
for my girlfriend and I. Now $750 per month or $9000 per year is something to bitch about, given we have perfect health and zero claims.
Smile


For sure, certain costs are affected by certain local issues, but health care isn't really one of them. Our healthcare system is paid for by taxation, so we still shell out monthly for our healthcare, it's just done through taxation rather than monthly payments to health insurance... and quite a few of us pay for health insurance too! Nearly ALL of us pay for dentalcare... NHS dentists are rarer than, dare I say, hen's teeth.

I'm hoping my usual contact (at Digital Village) can strike a good deal for me, but he is going to be limited by the trade price given to them by Korg UK... that is where I personally think the issue will be. Smile
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thekeymaster
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PostPosted: Mon Apr 18, 2011 3:05 pm    Post subject: Reply with quote

GregC wrote:
In the US, there is no way they can 'dictate trade price'. All they can do is suggest.

.


Well that is different than the UK then.

All retailers will be given a trade price list from manufacturers ie.KORG

This will list what price the retailer will be buying the product from Korg at. Korg will also tell the retailer the RRP.... the price at which to sell the product at.Its then up to retail to decide how much profit they wish to make.

If this is different in the states then please explain how it works over the pond Greg,Im curious.

In the UK Korg dictate how much they sell the product to retail at.
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GregC
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PostPosted: Mon Apr 18, 2011 3:15 pm    Post subject: Reply with quote

thekeymaster wrote:
GregC wrote:
In the US, there is no way they can 'dictate trade price'. All they can do is suggest.

.


Well that is different than the UK then.

All retailers will be given a trade price list from manufacturers ie.KORG

This will list what price the retailer will be buying the product from Korg at. Korg will also tell the retailer the RRP.... the price at which to sell the product at.Its then up to retail to decide how much profit they wish to make.

If this is different in the states then please explain how it works over the pond Greg,Im curious.

In the UK Korg dictate how much they sell the product to retail at.


How it works is complex with legal subtleties. Enforcement, varies, etc.

Ultimately, competition is highly encouraged via US' anti-trust laws.
Thus no manufacturer can ever fix a market price. Plus competitors
are forbidden to conspire to set a market price.

More here
http://en.wikipedia.org/wiki/Suggested_retail_price
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GregC
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PostPosted: Mon Apr 18, 2011 3:19 pm    Post subject: Reply with quote

DaveBoulden wrote:
GregC wrote:

I trust you have good negotiating skills.

I would be most happy to pay the high price, if I can sign up for UK's
universal health care. In the US, I pay $750 per month for medical/dental
for my girlfriend and I. Now $750 per month or $9000 per year is something to bitch about, given we have perfect health and zero claims.
Smile


For sure, certain costs are affected by certain local issues, but health care isn't really one of them. Our healthcare system is paid for by taxation, so we still shell out monthly for our healthcare, it's just done through taxation rather than monthly payments to health insurance... and quite a few of us pay for health insurance too! Nearly ALL of us pay for dentalcare... NHS dentists are rarer than, dare I say, hen's teeth.

I'm hoping my usual contact (at Digital Village) can strike a good deal for me, but he is going to be limited by the trade price given to them by Korg UK... that is where I personally think the issue will be. Smile


Dave, I suspect you have crystalized the core issue with the K's pricing.

I also believe, as a business owner, there are other cost factors that
contribute to the high price and the need for a certain profit.

No one ever said life was fair. Capitalism is darwinian and brutal.
Smile
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DaveBoulden
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PostPosted: Mon Apr 18, 2011 3:29 pm    Post subject: Reply with quote

GregC wrote:

Dave, I suspect you have crystalized the core issue with the K's pricing.

I also believe, as a business owner, there are other cost factors that
contribute to the high price and the need for a certain profit.

No one ever said life was fair. Capitalism is darwinian and brutal.
Smile


Yep, as someone else has already said, if we disagree with the local pricing then we have the option to not buy it. Personally, as much as I'd want to give my usual dealer the business, they've been very good indeed for many years, I may well "vote with my mouse" and explore importing a K73 from the US. That would equally send a message to the local distributor.
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GregC
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PostPosted: Mon Apr 18, 2011 3:45 pm    Post subject: Reply with quote

DaveBoulden wrote:
GregC wrote:

Dave, I suspect you have crystalized the core issue with the K's pricing.

I also believe, as a business owner, there are other cost factors that
contribute to the high price and the need for a certain profit.

No one ever said life was fair. Capitalism is darwinian and brutal.
Smile


Yep, as someone else has already said, if we disagree with the local pricing then we have the option to not buy it. Personally, as much as I'd want to give my usual dealer the business, they've been very good indeed for many years, I may well "vote with my mouse" and explore importing a K73 from the US. That would equally send a message to the local distributor.


Its not an easy decision if one is considering opting out on warranty. I have excellent,flawless experience with all my Korg gear and have not needed to utilize a warranty. I also baby all my gear and do not gig.

warranty is similar to insurance. A piece of mind ' what if ' product.

To help the hedge, one might wait a few months to see if complaints arise. I hope to have my 88 in June and will give it good going over. I also
expect to be 100% satisfied with workmanship/operation.
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DaveBoulden
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PostPosted: Mon Apr 18, 2011 3:56 pm    Post subject: Reply with quote

GregC wrote:
Its not an easy decision if one is considering opting out on warranty. I have excellent,flawless experience with all my Korg gear and have not needed to utilize a warranty. I also baby all my gear and do not gig.

warranty is similar to insurance. A piece of mind ' what if ' product.

To help the hedge, one might wait a few months to see if complaints arise. I hope to have my 88 in June and will give it good going over. I also
expect to be 100% satisfied with workmanship/operation.


It wouldn't mean opting out of the warranty, but it would mean bearing the cost of shipping the unit to and from the US should it need to be returned for repair under warranty. At the current estimates, this could probably be done once or twice before it would have been cheaper to buy locally.
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Pepperpotty
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PostPosted: Mon Apr 18, 2011 4:32 pm    Post subject: Reply with quote

Quote:


I would be most happy to pay the high price, if I can sign up for UK's
universal health care. In the US, I pay $750 per month for medical/dental
for my girlfriend and I. Now $750 per month or $9000 per year is something to bitch about, given we have perfect health and zero claims.
Smile


Hi Greg,

Yes we have a universal health care system but it is most definitely not free. Most people who work have to pay national insurance contributions which amongst other things, pays towards our national health hospitals. We're deducted about 12% of our wages for the privilege of having "free" healthcare. And I should mention that it only covers medical fees. We still have to pay for out dental bills. Not to mention that the average waiting time to see a specialist through the NHS is about 3 months. Or if you need a CT scan then you have to wait about 6 weeks. So it's far from free and universal. A lot of people here in the UK still choose to pay for private health care on top of their national insurance contributions.

P.s. Started typing this then got interupted so only just finished and seen that Dave has basically written the same thing. Great minds..........
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Kevin Nolan
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PostPosted: Mon Apr 18, 2011 4:39 pm    Post subject: Reply with quote

Look at the number of synthesizer manufacturers who have come and gone, and the number of music distributors who have come and gone. It's a tough business they are in. They all definitely need to make a profit.


It amazes me that a company like Korg can even exist. The amount of innovation they have to put through, continuously, to survive is incredible. So I see companies like this as among the most positive organisations that exist. They are definitely driven as much on passion as of profit. The amount of innovation in, say the OASYS, is far greater than an iPad for example, yet Korg probably sell to one thousandth or one ten-thousandth the market.


Likewise, IMO, the emergence of huge distributors like Thomman, DV and Sweetwater are a reaction to many smaller ones going under - they look to be about the only way that a music distributer can survive.

So overall I'd say the margins are incredibly tight. There are easier ways to make money and I would suspect many of these companies are on the border between sinking and swimming.

I'd say the likes of Korg and Roland as makers and DV and Thomann as dristributor have it figured out fairly OK, but I'm sure they are never very far from tough times.

Kevin.
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Randelph
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PostPosted: Mon Apr 18, 2011 4:44 pm    Post subject: Reply with quote

Another difference for the end user in the US: in addition to the initial price being lower, most of us don't pay sales tax or shipping.
We negotiate our best price from an out of state retailer, and they don't charge sales tax (if their corporate headquarters are not in my state).
However, many of us, myself included, often buy locally to ensure our kick-the-tires music retailers stay in business.


As far as distributors go: I know that with Clavia for example, they sell their Nord keyboards to AMS, who in turn provides warranty service and sets the final price for the keyboard.

I've always wondered how much markup the retailer is adding to expensive keyboards, and this makes me wonder how much markup the distributor adds.

Greg C wrote:
Quote:
I ordered my K88 and know exactly what my dealer is making. I am paying for shipping and the dealers margin is less than 10% of the retail price
( that I paid).
I am also a regular customer(for several years) and buy all my gear there.


Yeah, I've encountered that with a few studio equipment dealers- they basically make the "+10%" deal to let you know that you don't have to second guess their level of profit making, and are assured they're making a reasonable amount (esp. on a large purchase like that; making 10% on a $10 sale is harder to do).

Would you mind sharing who that dealer is? That seems like a fair and legitimate way of doing business (esp. if they're not paying shipping) and I kinda doubt they would have a problem with you effectively sending a lot of business their way.

And what is that price? Knowing what 10% is above their costs would give all of us the info to figure out how much the 73 and 61 note goes for as well. Costco does for selling cars: they tell you how much the dealers pay for the vehicles (though you do have pay Costco to find this out).

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RKfan
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PostPosted: Mon Apr 18, 2011 4:44 pm    Post subject: Reply with quote

I hoped the healthcare thing might die a death on this thread... but since I actually work in medicines market access (drug pricing, negotiating with health authorities etc.) ..... Its interesting to note that for those people in the US that can afford it (i.e the rich - since the US system is not universal) things are pretty good. There is a two tier healthcare system (if you are poor, life's a bitch). But if you have paid your medical insurance (assuming you dont overclaim) you can get access to some really expensive drugs. I am currently working with one which costs >$100,000 in the US for a course of treatment. In the UK (and rest of the EU) this drug will get no where near this price (closer to $30K) above that price and two things might happen (i) the drug is rationed and (ii) the manufacturer cant sell the medicine to the NHS (private patients only).

Nothing is free, especially healthcare.... and it is possible to price yourself out of the market.
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billbaker
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PostPosted: Mon Apr 18, 2011 4:57 pm    Post subject: Reply with quote

Greg C raised the issue of low pre-orders.

I think that to expect high pre-order number is wishful even with a great product, for a couple of reasons.

First, it would be a rare customer who will shell out money for a product that could be vapor-ware... that's not likely to happen, but consider this: GC is not even advertising the Kronos yet, much less making a big push for pre-orders. Call me Monkey-boy, but I want to get my grubby paws and ears on this keyboard before reaching for my wallet (that may happen on the first day, but seeing / hearing / touching the actual beast is the closer for me).

Second, at this price point we're talking rarified air - even for a great product at a great price for that product. If everyone was buying $3-4K boards all the time you might expect a bigger number. "Entry level" has a different meaning to me - by an order of magnitude. At a price where I could buy somewhere between 2 and 6 of yesteryear's flagship synths and call myself happy, putting all my cash on one product takes Vegas level 'nads... and a blindfold please.

Lastly - calling ANY Kronos model anything but a PRO level board is just silly. Most of us start as hobbyists. We're in a week-end band. We're "rehearsing twice a week and hoping to play once a month"..."recording an album in the basement"..."jamming at Bob's party this Saturday." Kronos is a hobbyists board only if your other hobby is, oh, being a doctor or trading securities. Without a "real" job I couldn't afford Kronos.

If we stick with it long enough and work often enough, we start making a bit more. Then Kronos becomes a viable purchase - if we actually need a new board at that point... I want a Kronos, but I have to convince my wife I need one by selling all my old gear first. Being "honest, honey, a real professional musician" isn't enough to establish my need - it's the only job I know of that hasn't seen a realistic raise in price-for-services in the last 25 years. I'm still seeing jobs where $100 a man per gig is the going rate, just like 30-some years ago when I started. By my math that's gigging twice a week every week for half a year to afford Kronos - longer if the gig's not in my back yard. (FYI - I just put $100 in my band truck and got only 3/4 of a tank).

Agents got a raise. They're making 20% for manning the phones. Makes me hope there's truth to that cellphone-brain cancer link.



BB
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ScoobyDoo555
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PostPosted: Mon Apr 18, 2011 5:24 pm    Post subject: Reply with quote

billbaker wrote:


Lastly - calling ANY Kronos model anything but a PRO level board is just silly. Most of us start as hobbyists. We're in a week-end band. We're "rehearsing twice a week and hoping to play once a month"..."recording an album in the basement"..."jamming at Bob's party this Saturday." Kronos is a hobbyists board only if your other hobby is, oh, being a doctor or trading securities. Without a "real" job I couldn't afford Kronos.


I think my comment of "entry level" has been misinterpreted Bill. Yes, Kronos is a PRO machine, but out of the 3 models, the "entry level" comment refers to the price.

FWIW, I am both a hobbyist and a professional. Yes, I can afford the Kronos anyway due to my job. I won't apologise for this fact.
But I'm also a professional producer, mixer and engineer. I program and I also play live. The Kronos is a very real thing for me for this reason too. I wouldn't even entertain buying one if I couldn't justify it. All of my kit (see my sig) has paid for itself - through sessions, gigs or album/production sales.
However, I won't be forced into buying something that I don't feel is necessarily worth it - pro level or not.
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billbaker
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PostPosted: Mon Apr 18, 2011 5:36 pm    Post subject: Reply with quote

Scoob...

"I'm here for an Argument!"

"No you're not!"

-------------

Chicken and egg time.

Hobbyists gotta have ready cash to get new keyboards to start playing.

Pros gotta have old keyboards to play to get cash to have hobbies.

So I'm only a "professional" in those years I don't buy a new keyboard.

----------

Appologies if my "silly" rubbed you wrong. We just need to open an Econ 101 and Rant page here.


BB
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JPWC
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PostPosted: Mon Apr 18, 2011 6:27 pm    Post subject: Reply with quote

This whole issues has a few more variables than list and street prices.

Cost of living. Shipping cost, import taxes and quantity of product ordered.

From what I can tell the majority of of the keyboard buying public is in the US, so the bulk dealers like sweetwater or guitar center tend to buy more korg product and get a better pricing.

If your dealer can't order but 2 or 3, they are just not going to get the same price, much like the "Mom & Pop" shops in the US.

And of course the fewer that are ordered the higher the shipping cost per unit. Not counting the higher shipping cost for the various countries world wide.

Of course this does not necessarily mean Europe should pay 60% more, and maybe the won't, once the pre-ordering begins in Europe.
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