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jimknopf · Platinum Member Joined: 17 Jan 2011 Posts: 3374

I phoned my reseller today:

there are still NO price announcements or delivery dates for European customers available.

Everybody I talk to, including reseller staff with many years of experience in dealing with companies, agrees that this Korg behavior is anything from making a laughing stock of themselves up to impertinent, but none I have spoken with has any bit of understanding left for this lamer show any more.

Get used to it: Korg does not show a bit of respect to European customers!!!
I will not forget it.

ScoobyDoo555 · Posted: Tue May 17, 2011 10:12 am Post subject:

Well, I've just called Korg UK.

They've said that the Kronos will be released within the month, but they don't have a price yet!

At this point, I couldn't help myself...... and burst out laughing.

"So you're telling me as a representative of Korg, that you've got a product being released within the month...... and you don't know the price?! Well, this IS rather embarrassing, isn't it?"

Poor girl went rather quiet, but offered no other information......

I suggest that the more people who call up, maybe they might get embarrassed into saying something.

The number is 01908 857100.

I did this for the craic and out of boredom - I'm pretty much sorted with where I'm going to get mine from anyway: this is now some time to play with Korg UK!! Laughing

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Yamaha SY77 & KX88, SSL Nucleus, Korg Kronos 61, Wavestation A/D, Access Virus B, Roland XP30, DeepMind12D, System 1m, V-Synth XT, Focusrite Red16Line, Unitor 8, Akai S3000 XL, Alesis Quadraverb+, Focal Shape Twins, Full fat iMac, Logic Pro X, ProTools 2021, loadsa plugins.

EvilDragon · Posted: Tue May 17, 2011 10:17 am Post subject:

It's really a shame to see this Korg policy "at work".

The more this is getting prolonged, the more I think Korg basically messed up by announcing the price at NAMM, when it wasn't yet ready to go out. And then the whole tsunami thing happened and everything went to sixteen shits and beyond. And ON TOP of that, they're screwing European customers real hard. That's not nice.

Here's one more reason why Kurzweil's better - at least they're not screwing THEIR European customers like Korg is. Laughing

RKfan · Posted: Tue May 17, 2011 12:19 pm Post subject:

sparkie · Posted: Tue May 17, 2011 1:20 pm Post subject:

Gawd that is funny.. the girl didnt know who Howard Jones was?? She must be a "pawn" employee... or the owners daughter.

Maybe Korg is having problems and is keeping quiet and mouth shut.

ScoobyDoo555 · Posted: Tue May 17, 2011 1:23 pm Post subject:

Certainly not shooting the messenger - but as THE face/representative of Korg UK, there's a certain amount of responsibility that comes with the position.

This is more a go at Korg UK than the poor girl - in all fairness, I got the impression that I wasn't the only one to have questioned the company's stance on this matter Laughing

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Yamaha SY77 & KX88, SSL Nucleus, Korg Kronos 61, Wavestation A/D, Access Virus B, Roland XP30, DeepMind12D, System 1m, V-Synth XT, Focusrite Red16Line, Unitor 8, Akai S3000 XL, Alesis Quadraverb+, Focal Shape Twins, Full fat iMac, Logic Pro X, ProTools 2021, loadsa plugins.

BasariStudios · Posted: Tue May 17, 2011 1:30 pm Post subject:

This is funny...lollllzzzzzz...i still dont understand why people get frustrated
over this? Noone screwed you over with your money, noone paid and didnt
get what they paid for, Korg didnt ask anyone to pay and not get anything.
Who cares when its gonna come out? When it comes then! What if they didnt
actually make the Kronos ... we would still hold them accountable?
These topics are getting annoying and boring, there is 10s of them.

DAMN!
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ScoobyDoo555 · Posted: Tue May 17, 2011 2:07 pm Post subject:

With all due respect, if you don't like the posts, stop reading them.

Most prospective UK and European buyers have been waiting now for information that the US has had (and some GREAT input from Korg via Rich & Dan)....... not impressive at all.

UK/Europeans haven't had this luxury - so with all due respect, in this case, I don't think you can appreciate how annoying and frustrating it is.

There has been NO information flow from Korg UK. Nothing. And this is what is annoying. We need threads like this to "vent". Laughing

I hope you can appreciate our frustrations.
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Yamaha SY77 & KX88, SSL Nucleus, Korg Kronos 61, Wavestation A/D, Access Virus B, Roland XP30, DeepMind12D, System 1m, V-Synth XT, Focusrite Red16Line, Unitor 8, Akai S3000 XL, Alesis Quadraverb+, Focal Shape Twins, Full fat iMac, Logic Pro X, ProTools 2021, loadsa plugins.

Devnor · Full Member Joined: 30 Jan 2011 Posts: 222

You aren't showing Korg much respect by posting the phone number and encouraging people to harass the UK Staff. Glad you got your little thrill but in the grand scheme of things, you aren't helping. Ultimately they will just quit taking calls from everyone. Is that what you want?
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Fantom 7, Kronos 2, V Synth GT, Moog Voyager

orpheus2006 · Posted: Tue May 17, 2011 3:13 pm Post subject:

orpheus2006 · Posted: Tue May 17, 2011 3:20 pm Post subject:

JPWC · Posted: Tue May 17, 2011 3:21 pm Post subject:

You UK/European's need to give us US'ers a break.

While we may get the Kronos a little sooner and a little cheaper. Remember we have no live music scene in America. You get to play pub's and make a little money, maybe play some festivals, maybe get your picture in Future Music Magazine.

Here in the states we'll have to "pay-to-play" our Kronos in public. We'll have to do Wedding gigs, playing the greatest hits of the 70's/80's, (most songs by non-American bands).

So who is the real losers here? Laughing

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orpheus2006 · Posted: Tue May 17, 2011 3:25 pm Post subject:

RKfan · Posted: Tue May 17, 2011 3:37 pm Post subject:

ScoobyDoo555 · Posted: Tue May 17, 2011 3:43 pm Post subject: