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bkane
Joined: 22 Jul 2011
Posts: 9
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 Posted: Fri Jul 22, 2011 10:52 pm Post subject: New Kronos 73 - touchscreen / plastic covering ? |
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| just purchased kronos 73..... the touchscreen is not working, but believe it may be (hopefully) because there's a plastic protective coating put on for shipping....before i try to more aggressively remove, wanted to confirm with other owners that their touchscreen came covered w/protective plastic...and if so, how they removed....just want to avoid damaging screen..... |
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Trinity2112
Platinum Member
Joined: 20 Feb 2002
Posts: 579
Location: Delaware, USA
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| Posted: Fri Jul 22, 2011 11:00 pm Post subject: |
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Peel it like a grape.
_________________
Current Korg Lineup: Kronos 61, Oasys 76 · M3-61/RADIAS · Trinity Plus/HDR · 01/WFD · 01R/W · X3R · M3R · Wavestation EX · Wavestation SR · Triton Rack/MOSS · Z1EX · TR-Rack · Karma · D3200 · iM1 · iWavestation · iMono/Poly
Other Synths: Berhinger Deepmind 12 · iProphet · Moog Model D
Dearly departed: X3 |
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MartinHines
Platinum Member
Joined: 21 Jan 2003
Posts: 3036
Location: Topeka, KS (USA)
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| Posted: Sat Jul 23, 2011 1:33 am Post subject: |
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I don't believe there was a plastic coating on my Kronos 88. Just the white paper "LCD/Spacer Caution" document was covering the screen.
I would suggest calling Korg Product Support. You may have a hardware problem.
Sorry to hear you are having a problem.
_________________
** KORG Product Support Contacts **
(they support BOTH hardware and software)
Korg USA Product support -- https://www.korgusa.com/contactus (For fastest service I would suggest calling them on the phone)
Outside the U.S. contact your Korg Country Distributor -- https://www.korg.com/us/corporate/distributors/ |
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McHale
Platinum Member
Joined: 10 Feb 2009
Posts: 2487
Location: B.F.E.
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| Posted: Sat Jul 23, 2011 3:32 am Post subject: |
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there's no protective plastic on the screen. DO NOT TRY TO REMOVE ANYTHING.
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Current Korg Gear: KRONOS 88 (4GB), M50-73 (PS mod), RADIAS-73, Electribe MX, Triton Pro (MOSS, SCSI, CF, 64MB RAM), SQ-64, DVP-1, MEX-8000, MR-1, KAOSSilator, nanoKey, nanoKontrol, 3x nanoPad 2, 3x DS1H, 7x PS1, FC7 (yes Korg, NOT Yamaha). |
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Serg
Joined: 04 Jul 2011
Posts: 8
Location: St. Louis, MO
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| Posted: Sat Jul 23, 2011 7:18 am Post subject: |
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| McHale wrote: | | there's no protective plastic on the screen. DO NOT TRY TO REMOVE ANYTHING. |
+1, my K88 had the same problem - unresponsive screen, and it didn't have any protective plastin on the screen, just a pease of paper on top of it, you have a defective unit, sorry to hear about your problem, hope you will have your replasement soon.
P.S. : im still waiting for my replacement too |
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TonyP66
Joined: 09 Jul 2011
Posts: 27
Location: Netherlands
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| Posted: Sat Jul 23, 2011 9:48 am Post subject: |
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No screen protector on my 73 key Kronos!
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Ton
Korg Kronos 73 | Hammond SK1 | Yamaha MO6 | NEO Ventilator | UE5pro monitors |
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bkane
Joined: 22 Jul 2011
Posts: 9
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| Posted: Sat Jul 23, 2011 2:46 pm Post subject: |
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| Thanks all. Very frustrating. Took a lot of work to track this unit down in first place. Thanks for the feedback. |
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MartinHines
Platinum Member
Joined: 21 Jan 2003
Posts: 3036
Location: Topeka, KS (USA)
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| Posted: Sat Jul 23, 2011 5:52 pm Post subject: |
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| bkane wrote: | | Thanks all. Very frustrating. Took a lot of work to track this unit down in first place. Thanks for the feedback. |
Contact Korg or your retailer.
_________________
** KORG Product Support Contacts **
(they support BOTH hardware and software)
Korg USA Product support -- https://www.korgusa.com/contactus (For fastest service I would suggest calling them on the phone)
Outside the U.S. contact your Korg Country Distributor -- https://www.korg.com/us/corporate/distributors/ |
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GregC
Platinum Member
Joined: 15 May 2002
Posts: 9451
Location: Discovery Bay (San Francisco Bay Area)
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| Posted: Sat Jul 23, 2011 6:13 pm Post subject: |
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| bkane wrote: | | Thanks all. Very frustrating. Took a lot of work to track this unit down in first place. Thanks for the feedback. |
you have plenty of company.
My K88 preorder is a 2-4 week promise.
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Kronos 88. MODX8
Achieve your musical dreams 
https://soundcloud.com/user-898236994 |
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