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Ksynth
Platinum Member
Joined: 01 Jun 2009
Posts: 1225
Location: Northern California, USA
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 Posted: Wed Jul 27, 2011 5:22 pm Post subject: Audio stopped |
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Audio output just stopped.
After 5 minutes since switching on the Kronos.
Tried changing combis etc but nothing worked. Switched off waited 20 seconds.
Switched back on .. waiting for restart to complete now...
Nope - no audio.
No headphone output either.
Damn.... |
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Ksynth
Platinum Member
Joined: 01 Jun 2009
Posts: 1225
Location: Northern California, USA
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| Posted: Wed Jul 27, 2011 5:34 pm Post subject: |
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The nearest repair center did not know what a Kronos was.
Anyone else had this problem with audio?
First time this has ever happened with any new hardware. |
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Lou
Platinum Member
Joined: 06 Sep 2002
Posts: 1305
Location: DE. USA
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| Posted: Wed Jul 27, 2011 5:37 pm Post subject: |
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First thing I would check is to see that your Local Control is 'ON' in Global.
_________________
Lou |
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Ksynth
Platinum Member
Joined: 01 Jun 2009
Posts: 1225
Location: Northern California, USA
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| Posted: Wed Jul 27, 2011 5:42 pm Post subject: |
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| Lou wrote: | | First thing I would check is to see that your Local Control is 'ON' in Global. |
Thanks Lou. Its On.
The audio came back on after re-startying the K a second time.
Now I'm not sure what to do about a 'repair'.
Is this going to be an issue that happens again or just a one of glitch?
I don't play out live but if I did I'd probably be very concerned about this.
For now I'll see what happens over the next few days. Hopefully it will not happen again. Ever. |
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TexasTango
Joined: 04 Jul 2011
Posts: 34
Location: Katy, Texas
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| Posted: Wed Jul 27, 2011 9:10 pm Post subject: |
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| I think in some situations the vector joystick pushed to the right will turn everything off. |
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danatkorg
Product Manager, Korg R&D
Joined: 21 Jan 2005
Posts: 4204
Location: California, USA
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| Posted: Wed Jul 27, 2011 10:08 pm Post subject: |
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I'm sorry that you had this difficulty. If it happens again, try going through the steps in the Troubleshooting section of the Operation Guide Appendix. Also - you mention calling a local service center; in the future, I'd suggest calling your national Korg Distributor's product support (see my signature for contact info).
_________________
Dan Phillips
Manager of Product Development, Korg R&D
Personal website: www.danphillips.com
For technical support, please contact your Korg Distributor: http://www.korg.co.jp/English/Distributors/
Regretfully, I cannot offer technical support directly.
If you need to contact me for purposes other than technical support, please do not send PMs; instead, send email to dan@korgrd.com |
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