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Kronos 88 and RH3 keyboard faulty
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devix
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Joined: 07 Apr 2003
Posts: 162
Location: ITALY

PostPosted: Sun Sep 25, 2011 4:09 pm    Post subject: Reply with quote

all keys Sad
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Korg Oasys88 (serial 001384) SOLD
Korg Kronos73 (serial 000030)
korg forever!!
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maxtub



Joined: 23 Sep 2011
Posts: 15
Location: Verona - ITALY

PostPosted: Sun Sep 25, 2011 4:11 pm    Post subject: Reply with quote

of all buttons, whites and blacks, but mainly in the central area of the keyboard
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EXer
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Joined: 17 Jan 2011
Posts: 558
Location: France

PostPosted: Sun Sep 25, 2011 4:11 pm    Post subject: Reply with quote

maxtub wrote:
Try to observe exactly what happens when the key is having the problem, you'll see that has a little bounce that causes an effect like "replied" (I hope it translates well) which causes a first corrected sound velocity and a second with very low velocity

That diagnosis can be confirmed with the MIDI sequencer.
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maxtub



Joined: 23 Sep 2011
Posts: 15
Location: Verona - ITALY

PostPosted: Sun Sep 25, 2011 4:15 pm    Post subject: Reply with quote

It 'was the first thing I did
I did play the piano with a midi file of Kronos Cubase and the problem has never presented.
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timojito



Joined: 25 Sep 2011
Posts: 10
Location: sw england

PostPosted: Sun Sep 25, 2011 4:27 pm    Post subject: Reply with quote

Wonder if there's a pattern in the serial numbers of the units having a problem...
Probably shouldn't reveal exactly what mine is, but I will say it's between 000860 and 000870. Anyone else?
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maxtub



Joined: 23 Sep 2011
Posts: 15
Location: Verona - ITALY

PostPosted: Sun Sep 25, 2011 4:30 pm    Post subject: Reply with quote

mine is 00000969
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rravenscraft



Joined: 28 Mar 2009
Posts: 7

PostPosted: Mon Sep 26, 2011 4:38 am    Post subject: Reply with quote

Got the same problem with my Kronos 88. Also have the "clonking" problem mentioned earlier in this post thread, and posted elsewhere in the forum. Something is definitely wrong with this line of the RH3 keyboards. I've been playing a Triton Extreme 88 for over 6 years, and have never had either problem. I'm taking my Kronos back to the store tomorrow to see what can be done. Of course, that was the only in the store, so it might be another long wait to get another.
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Korgstream
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Joined: 24 Sep 2011
Posts: 76
Location: Korgstream Islands

PostPosted: Mon Sep 26, 2011 8:45 am    Post subject: Reply with quote

Has anyone received a response from Korg of the reason for these problems with the 73 and 88 keyboard?
I think everyone is very interested in that response. Those who received the Kronos with these defects and those who ordered and waiting to get it soon.

I'm preodered and waiting for Kronos in November in Germany. If this defect all 73 and 88 series of Kronos, perhaps i should wait until things clear up completely and dont buy it.
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maxtub



Joined: 23 Sep 2011
Posts: 15
Location: Verona - ITALY

PostPosted: Mon Sep 26, 2011 8:54 am    Post subject: Reply with quote

For now, Korg did not say anything. The first defective keyboards, in Italy, will come to the laboratories of assitance in tomorrow or the next day so I think it will take a few days.
I would like to specify that the problem is very evident on the 88 keys, while the 73 is much lower so that some users claim not to have it. A colleague of mine with the SV1 claimed that he never found the fault but when I probvata I showed him that in some cases notes were blocked shots.
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timojito



Joined: 25 Sep 2011
Posts: 10
Location: sw england

PostPosted: Mon Sep 26, 2011 1:37 pm    Post subject: Reply with quote

The store I purchased my 88 from has said that Korg will be contacting me directly very soon to troubleshoot the issue.
I'll be sure to report back on what comes out of this investigation.
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Korgstream
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Joined: 24 Sep 2011
Posts: 76
Location: Korgstream Islands

PostPosted: Mon Sep 26, 2011 1:53 pm    Post subject: Reply with quote

maxtub and timojito, will wait answer from you. Keep us informed. Thank you!
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timojito



Joined: 25 Sep 2011
Posts: 10
Location: sw england

PostPosted: Mon Sep 26, 2011 3:29 pm    Post subject: Reply with quote

rravenscraft wrote:
Got the same problem with my Kronos 88. Also have the "clonking" problem mentioned earlier in this post thread, and posted elsewhere in the forum. Something is definitely wrong with this line of the RH3 keyboards. I've been playing a Triton Extreme 88 for over 6 years, and have never had either problem. I'm taking my Kronos back to the store tomorrow to see what can be done. Of course, that was the only in the store, so it might be another long wait to get another.


@rravenscraft -

Re: the blocked notes problem, can you confirm that you observe the same behaviour as in the recording in my first post (Sun Sep 25, 2011 1:25 pm, page 1 of this thread)? With the same pattern?

Do you find it particularly affects the lower region of the keyboard (say B2 and below)?
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kron
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PostPosted: Mon Sep 26, 2011 6:00 pm    Post subject: Reply with quote

This is becoming scary - I have bought Kronos 88 and it is on it's way to my home (due Thu)! I sincerely hope that it doesn't have these problems..

Can someone post steps to reproduce these problems? That's the first thing I want to test when I get the keyboard and decide if I want to keep it..!
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Davidb
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Joined: 21 Oct 2002
Posts: 1592

PostPosted: Mon Sep 26, 2011 6:41 pm    Post subject: Reply with quote

kron wrote:
This is becoming scary -

Can someone post steps to reproduce these problems? That's the first thing I want to test when I get the keyboard and decide if I want to keep it..!


Indeed.

This is the best way to go, IMHO.
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timojito



Joined: 25 Sep 2011
Posts: 10
Location: sw england

PostPosted: Mon Sep 26, 2011 7:23 pm    Post subject: Reply with quote

Davidb wrote:
kron wrote:
This is becoming scary -

Can someone post steps to reproduce these problems? That's the first thing I want to test when I get the keyboard and decide if I want to keep it..!


Indeed.

This is the best way to go, IMHO.


I'll put something together as a starting point when I get home.
If I had to distinguish between my 88 and a perfectly functioning one, I imagine I could succeed with just 10 seconds of playing each one. It's just a case of putting it into words...
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