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Hard to solve ms2000r problem
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SeedyLee
Platinum Member


Joined: 13 Sep 2006
Posts: 543
Location: Perth, Australia

PostPosted: Tue Mar 20, 2012 8:27 am    Post subject: Reply with quote

Sorry we couldn't be of more help.

Incidentally, for future reference, there is a Korg authorised repairer in most states. In NSW it is Megatronics - the list of authorised repairers is on MusiclLink's website at:

http://www.musiclinkshop.com.au/index.php?page=viewStory&title=Korg%20Repairers
_________________
Korg Kronos 61, Triton LE 61/Sampling/64MB/4GB SCSI (Sold, sob), MS2000BR, Monotribe, Monotron, NanoKontrol, NanoKeys, Kaossilator II, Roland JV-80, Kawai L1, Casio HT-3000 (Sold, sob), Lexicon MX200, Motu 828 mk3, Presonus FaderPort, Motu MicroLite, Rode NT1-A, Tascam VLX5 Monitors Tascam CD Player, Shure SRH840 Headphones. Shure IEM, Shure SM58, JBL PRX12 monitor wedge.
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amyfletcher@ymail.com



Joined: 05 Mar 2012
Posts: 9

PostPosted: Wed Mar 21, 2012 3:32 am    Post subject: Reply with quote

Oh yea. I totally forgot about Megtronics. I called them before I even hit the boards.
The tech said that he wouldn't want to touch it. He says he can repair Korg's with hardware faults, but he's not confident with software. I asked if I could bring it in so he can see if it is a hardware fault or not, but from his tone on the phone, I don't know if I should trust him with my baby lol..
I mean his tone was pretty indecisive. I explained the problem, but he just shuffled me off to musiclink Sad
I know this is a hail mary, but would there be another one besides Megtronics in NSW? Maybe a private tech who wouldn't be listed on musiclink?
What about the WA techs? I wouldn't mind sending it cross country if the dudes know what they're doing..
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SeedyLee
Platinum Member


Joined: 13 Sep 2006
Posts: 543
Location: Perth, Australia

PostPosted: Wed Mar 21, 2012 4:04 am    Post subject: Reply with quote

amyfletcher@ymail.com wrote:
Oh yea. I totally forgot about Megtronics. I called them before I even hit the boards.
The tech said that he wouldn't want to touch it. He says he can repair Korg's with hardware faults, but he's not confident with software. I asked if I could bring it in so he can see if it is a hardware fault or not, but from his tone on the phone, I don't know if I should trust him with my baby lol..
I mean his tone was pretty indecisive. I explained the problem, but he just shuffled me off to musiclink Sad
I know this is a hail mary, but would there be another one besides Megtronics in NSW? Maybe a private tech who wouldn't be listed on musiclink?
What about the WA techs? I wouldn't mind sending it cross country if the dudes know what they're doing..


With a response like that, I don't blame you for staying clear - what an odd thing for the repairer to say that he doesn't fix "software" issues.

I suspect not all authorised repairers are listed on Musiclink's website, perhaps just those that are endorsed by Musiclink. For example, I had my Triton LE fixed by Electronic Music Services here in Perth, who did an awesome job and are an authorised Korg repairer, but aren't listed on Musiclink's website. Might be worth making a call to some specialist repairers in NSW and asking?

Personally, I would take my MS2000 to any repairer I trusted. It's likely to be something as simple as a failing solder joint or bad electrolytic capacitor, and any decent repairer should be able to find and fix that without replacing the whole board. The schematics are readily available on the web, and these should greatly assist any repairer in diagnosing the fault.

Most of the electronic parts on the MS2000 are fairly generic and readily available, as well as their data sheets. Personally, I would think that any competent repairer with a reflow/rework station would be able to diagnose and repair the issue in a few hours. Of course, at the rates technicians charge, it may just be cheaper to get a new mainboard!

I'm sure your MS2000 will be back to its usual, happy self soon! Good luck!
_________________
Korg Kronos 61, Triton LE 61/Sampling/64MB/4GB SCSI (Sold, sob), MS2000BR, Monotribe, Monotron, NanoKontrol, NanoKeys, Kaossilator II, Roland JV-80, Kawai L1, Casio HT-3000 (Sold, sob), Lexicon MX200, Motu 828 mk3, Presonus FaderPort, Motu MicroLite, Rode NT1-A, Tascam VLX5 Monitors Tascam CD Player, Shure SRH840 Headphones. Shure IEM, Shure SM58, JBL PRX12 monitor wedge.
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Jay Peterman



Joined: 02 Apr 2012
Posts: 1

PostPosted: Mon Apr 02, 2012 10:56 am    Post subject: Korg repairers Reply with quote

Hello

Just came across your post while surfing the interwebs and thought I'd give my 2 cents. There's another guy in Sydney that Allans Pitt St uses for Korg warranty repairs, so I'm guessing he may be good for non-warranty as well. The company name is Semelec, and I suggest speaking to Allans Pitt St's Piano Dept for further details. Can't vouch for how good he is but he is an alternative to Megtronics. The Megtronics guy I know is wary of dealing with out of warranty repairs because people often become upset when they realise the replacement part is usually worth as much as the replacement value of the entire unit. The customer then is also out of pocket for the diagnosis charge (you always have to pay a tech for the work they do in determining what the fault is - it's just that the labour isn't often the killer, it's the replacement part's cost that is). You may also be interested in joining the Yahoo MS2000 user group. It is moderated so you need to lodge a reason for wanting to join, but I'm guessing it will help you with getting to the bottom of your problem. I would suggest giving up on your search and buying a used MS2000BR if the repair becomes pricey. Also, there's a site called parts-is-parts in the US that is the official aftermarket spare parts supplier for Korg, so it may be worth checking with them to find out how much the various Printed Circuit Boards that may need to be replaced will cost (if available at all). Failing all that, you can simply buy a new MicroKorg (NOT a MicroKorg XL - this has the RADIAS engine - different sound) - it is the same engine as your MS2000 with a few kinks ironed out. It is missing all the knobby goodness, however I believe the USB interface and PC-based software editor allows you to interact with the synth engine in much the same way as the MS2000B (albeit via mouse) - don't quote me on this but it may be worth checking out.

With regards to your midi loop error, (I know its been covered, but its here for completeness) this is normal, unless you have plugged in a midi cable from the MIDI OUT to the MIDI IN on your MS2000. This is simply a test that ensures your OUT is operating properly, as well as your IN, by passing data from your MIDI OUT to the MIDI IN on the same keyboard. So this error is only a problem if you HAVE the midi cable plugged in when the test executes! You can think of it as a serial loopback test as done by computer techs when testing RS-232 data communication on PCs etc.

Thus far, your problem sounds like a hardware issue without a doubt, probably along the lines of a loose cable, or cracked circuit board track, dried capacitor, burnt resistor etc. In fact it could be anything. The reason I don't say software is because your firmware is running, allbeit not to spec, which makes me think it is a hardware issue. If your uni friend can't identify the fault by visual inspection or through simple continuity tests, then its more than likely one of the electronic components has gone, in which case I would sell it out as suitable for parts and get something else, or if it is cosmetically in good condition, get it repaired by someone reputable and local who offers a warranty on their work, or consider any of the alternatives in the paragraph prior to the last.

Smile

Good luck and peace.
_________________
I am not a musician. I just make unusual noises with really expensive equipment.

Korg: M3-61 w EXB-RADIAS, EXB-256, Triton Extreme-61 , RADIAS-R w KB, MS2000BR
Roland: V-Synth GT, XV-5080, JV-80, Juno-106, JX-8P, JX-10
Ensoniq: ASR-10, DP4+
Behringer: ADA8000, Composer MDX-2000, Virtualizer Pro
RODE: NT-2A
MOTU: 828mk3
Sennheiser: HD-280 Pro
Alesis: Monitor Ones
Casio: CT-220 (no, really!)
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