Korg Forums

bradkorg · Senior Member Joined: 14 Oct 2011 Posts: 280

Thanks for the fix!
So I just got 1 week this new old stock Krome RED, for the first moment testing with the 000: Krome Grand Piano with ARP and Drum Track together to "overload the engine".
I already hear the clicking/plopping/cut offs in the sound, That this product can pass the musical Quality Assurance is unacceptabe production.

So I immediately start googling and found this thread.
Bought a Kingston 8GB class 10 UHS and this morning fixed this crap using the hdd raw copy.(replaced the cuprit sanmax (fake) class10).

Now its fixed the booting is faster and the statics sounds gone as an instrument should sound clean.
Korg Krome's production manager should be fired for implementing a cheap ass microSD card in it!

Thanks for the FIX in this thread!!!

rivanho · Joined: 14 May 2010 Posts: 36 Location: Ghent (Belgium)

Some pictures of my Krome during the fix :
http://users.belgacom.net/gc077777/index.htm

langept1 · Joined: 14 Oct 2016 Posts: 6

The MicroSD Card swap worked! A huuuuuge thank you for all of you who posted instructions on how to do it. I used a SanDisk 16 gig, class 10 card. I used the image on my original card, copied it, and wrote it to the new card using HDD raw copy tool. $10, problem solved!
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Keyboard enthusiast

rivanho · Joined: 14 May 2010 Posts: 36 Location: Ghent (Belgium)

I'm glad it also worked for you. Too bad the users must find out on their own what's wrong with the Korg products and no assistance at all from KORG Sad

But now I know this... the Krome will be the last modern Korg i bought. I put more trust in the old Korg gear in my studio.

rovito · Joined: 16 Feb 2008 Posts: 35

I just took mine to the repair shop as it's still under warranty. All Korg sent was a micro SD card he said there is a service bulletin about this issue so If you don't want to pull it apart yourself they are finally admitting there is a problem and are working it out. I also have him looking into the touch screen but I don't think that is a s much of an issue.

rivanho · Joined: 14 May 2010 Posts: 36 Location: Ghent (Belgium)

Ahaaaaaaa: "they are finally admitting there is a problem and are working it out" ??? It would be nice to see an official publication from Korg.
Until today I allways had the feeling they do'nt care any more once it's sold.

rovito · Joined: 16 Feb 2008 Posts: 35

They also sent a new board for the screen issue. My screen was fine but I mentioned it to my service guy and he called them right up and there was a service bulletin for that as well.

mplata · Joined: 18 Nov 2016 Posts: 4

I have unproperly work of krome with pedal. I turn on pedal and pushing keys one after another (legato with pedal) and often next key goes off, but I pushed it a second ago... (((

rivanho · Joined: 14 May 2010 Posts: 36 Location: Ghent (Belgium)

mplata · Joined: 18 Nov 2016 Posts: 4

rivanho · Joined: 14 May 2010 Posts: 36 Location: Ghent (Belgium)

mplata · Joined: 18 Nov 2016 Posts: 4

orthogonal · Joined: 20 Nov 2016 Posts: 5

So I tried this fix and it worked well to get rid of the popping and cutting off with the damper pedal down, but an hour later I noticed that when I play a sequence of big chords on different notes I get this static fuzz sound:

https://youtu.be/Scowm5ZwesI

Anyone encounter this or know of a solution? At my wit's end and will return if there is no fix.

orthogonal · Joined: 20 Nov 2016 Posts: 5

Note, I've also tried it with a different set of monitors and with various different piano sounds and got the same static problem.

rivanho · Joined: 14 May 2010 Posts: 36 Location: Ghent (Belgium)