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i30hd problem

 
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solas



Joined: 14 Aug 2014
Posts: 6

PostPosted: Thu Aug 14, 2014 8:05 am    Post subject: i30hd problem Reply with quote

hi every one, i am new,

when power my i30hd on, it shows the following message :

System error
Error Code: 250 decimal, FA hex
PC: FFF38CAA SR:80070006 SSP:FC05F95C USP:FC061A10
R0..R3: FC05D9FA 00000F07 FFFFFFFF 00000013
R4..R7: 0000000B 00000001 00000262 BC11347F
R8.R11: FC013AF0 00000262 FFF397CA FC0144D2
R12R15: 00000000 00000000 FC061A10 FC05F94C
Current Task IP: 1 cs
Pool Level:198 Pool Min:196


it stops working.

pls help me, thank a lot .
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karmathanever
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Joined: 12 Jan 2004
Posts: 10393

PostPosted: Thu Aug 14, 2014 12:57 pm    Post subject: Reply with quote

If you have the OS diskettes, reload the OS.

Pete Very Happy
_________________
PA4X-76, Karma, WaveDrum GE, Fantom 8 EX
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solas



Joined: 14 Aug 2014
Posts: 6

PostPosted: Thu Aug 14, 2014 1:05 pm    Post subject: Reply with quote

very very thank for your help, i will do it .
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karmathanever
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Joined: 12 Jan 2004
Posts: 10393

PostPosted: Thu Aug 14, 2014 1:14 pm    Post subject: Reply with quote

Let us know how you go or if you need assistance getting the files.

Pete Very Happy
_________________
PA4X-76, Karma, WaveDrum GE, Fantom 8 EX
------------------------------------------------------------------
## Please stay safe ##
...and play lots of music Very Happy
------------------------------------------------------------------
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solas



Joined: 14 Aug 2014
Posts: 6

PostPosted: Thu Aug 14, 2014 1:33 pm    Post subject: Reply with quote

thank for your full support,
i have 2 floppy and instruction too, version 2.1.3 .
but this is my first time .
thanks a lot .
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solas



Joined: 14 Aug 2014
Posts: 6

PostPosted: Thu Aug 14, 2014 3:56 pm    Post subject: Reply with quote

hi; i do the upgrade successfully, but the problem still exist .
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karmathanever
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Joined: 12 Jan 2004
Posts: 10393

PostPosted: Fri Aug 15, 2014 3:27 am    Post subject: Reply with quote

Oh!! That's not good.

Seriously, I would get a Korg service engineer to check it out (maybe get a quote for costs).
I am sorry but I really can't suggest anything else.

Please keep in touch.

Pete Very Happy
_________________
PA4X-76, Karma, WaveDrum GE, Fantom 8 EX
------------------------------------------------------------------
## Please stay safe ##
...and play lots of music Very Happy
------------------------------------------------------------------
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solas



Joined: 14 Aug 2014
Posts: 6

PostPosted: Fri Aug 15, 2014 7:50 am    Post subject: Reply with quote

hello pete, thanks,

the cause of this problem is :
i dump "all data" from another i30 with cakewalk pro audio through "midi to usb" cable to pc, after that i send the .syx from pc to my i30HD, then the SYSTEM ERROR appears on lcd after powering on my i30, lcd show the version 2.1.3 & HDD installed & the error message that i explain in my firs post .

have a nice day .
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karmathanever
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Joined: 12 Jan 2004
Posts: 10393

PostPosted: Fri Aug 15, 2014 2:33 pm    Post subject: Reply with quote

Quote:
after that i send the .syx from pc to my i30HD

Ah this explains it - unfortunately this is a dangerous procedure on the i30 and fraught with problems. SYSEX dumps/loads can be very destructive to the vulnerable i30.
You have to be very careful NOT to upset the OS on the i30 - sadly there is no factory ROM so if the boot routines are destroyed or corrupted only Korg can fix it.
This was the problem if you lost power during an OS update - the i30 is not forgiving - there is no way back.

Fortunately the later PA series can always boot to reload OS and restore.

I wish you the best for getting it fixed.

Pete Very Happy
_________________
PA4X-76, Karma, WaveDrum GE, Fantom 8 EX
------------------------------------------------------------------
## Please stay safe ##
...and play lots of music Very Happy
------------------------------------------------------------------
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solas



Joined: 14 Aug 2014
Posts: 6

PostPosted: Fri Aug 15, 2014 3:28 pm    Post subject: Reply with quote

thank you a lot;

i am happy for your help & finding the way . my lovely i30 is sick and the first step in curing is diagnosis . i should be more careful .

sorry for my poor english .


good luck
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