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Brand new Kronos 2 gave this error message:
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lifelonglearner



Joined: 04 Mar 2015
Posts: 14

PostPosted: Thu Mar 05, 2015 8:49 pm    Post subject: Brand new Kronos 2 gave this error message: Reply with quote

I was running audio through USB from my computer to the Kronos. Then a sharp noise happened and this message popped up:

"a problem has been detected which may have been caused by cycling power too quickly korg kronos"

Made me shut it off.
Any idea what happen? Definitely want to avoid this again. Glad it wasn't live.

Thanks!


Last edited by lifelonglearner on Thu Mar 05, 2015 10:54 pm; edited 1 time in total
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enigmahack
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PostPosted: Thu Mar 05, 2015 9:01 pm    Post subject: Reply with quote

Something like that sounds like a power fluctuation, did the kronos reboot or just shut right off?
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lifelonglearner



Joined: 04 Mar 2015
Posts: 14

PostPosted: Thu Mar 05, 2015 9:04 pm    Post subject: Reply with quote

enigmahack wrote:
Something like that sounds like a power fluctuation, did the kronos reboot or just shut right off?


It didn't reboot on it's own. It just had that message on there with a black screen and I had to shut it off and cut it back on.
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lifelonglearner



Joined: 04 Mar 2015
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PostPosted: Thu Mar 05, 2015 9:10 pm    Post subject: Reply with quote

I had a space heater in the room which dims the lights in the room when on. Could that have been the problem?
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Shambler
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Joined: 28 Jul 2007
Posts: 109

PostPosted: Thu Mar 05, 2015 9:20 pm    Post subject: Reply with quote

lifelonglearner wrote:
I had a space heater in the room which dims the lights in the room when on. Could that have been the problem?


Yes it can and will, lights dimming means you have a poor connection or are overloading the circuit.
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navydave
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Joined: 11 Jul 2002
Posts: 414
Location: Turner, ME USA

PostPosted: Thu Mar 05, 2015 9:39 pm    Post subject: Reply with quote

In the winter months it can be very dry, causing static electricity. I've been zapping everything in my house lately. That might cause it too. Touching the Kronos with a small or big static charge can cause it to freak out. I always ground myself to something metal before touching the Kronos in the winter. Not saying that's the cause but it's good to eliminate the possibility.

* A UPS battery backup with AVR can help too.
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GregC
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Joined: 15 May 2002
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Location: Discovery Bay (San Francisco Bay Area)

PostPosted: Thu Mar 05, 2015 10:07 pm    Post subject: Reply with quote

lifelonglearner wrote:
I had a space heater in the room which dims the lights in the room when on. Could that have been the problem?


U need continuous power

I would do everything to prevent unnecessary power fluctuations to a kronos
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benny ray
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Joined: 28 Nov 2014
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PostPosted: Thu Mar 05, 2015 10:25 pm    Post subject: k Reply with quote

Not to worry mine did that about a week after i got it and it has been fine since. I just turned it off and restarted it. Still think there was a power surge but i had no problem since. Let us know if it works. Crank it up!
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apex
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Joined: 23 Feb 2010
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PostPosted: Thu Mar 05, 2015 10:32 pm    Post subject: Reply with quote

Also change the title. Lol. If it didn't shut off just put it gave you an error message. We don't need any false advertising. Lol. Ya feel me?
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GregC
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PostPosted: Thu Mar 05, 2015 10:38 pm    Post subject: Reply with quote

apex wrote:
Also change the title. Lol. If it didn't shut off just put it gave you an error message. We don't need any false advertising. Lol. Ya feel me?


LOL

My next post topic ' My Kronos writes hit songs on its Own '
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lifelonglearner



Joined: 04 Mar 2015
Posts: 14

PostPosted: Thu Mar 05, 2015 10:49 pm    Post subject: Reply with quote

apex wrote:
Also change the title. Lol. If it didn't shut off just put it gave you an error message. We don't need any false advertising. Lol. Ya feel me?


Gotcha! Didn't intend.
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John_O



Joined: 10 Dec 2014
Posts: 19
Location: Somewhere in Colorado

PostPosted: Fri Mar 06, 2015 1:46 pm    Post subject: Reply with quote

I've had my K2 73 for almost a month. It did this to me on the second day. I was testing organ sounds, and don't think I had a power spike. I cycled the power switch and it hasn't done that again (knocking on the side panels). Hopefully it was a glitch.
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tomto66
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Joined: 26 Jan 2015
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PostPosted: Fri Mar 06, 2015 4:12 pm    Post subject: Reply with quote

FYI - About 4 weeks ago my new Kronos X auto-rebooted without warning. I had my mobile phone lying on top of it, a call came in and the K rebooted. I've kept the mobile away from it and has not happened again.

I guess the Kronos is pretty sensitive to electromagnitic signals...
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navydave
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PostPosted: Fri Mar 06, 2015 4:34 pm    Post subject: Reply with quote

tomto66 wrote:
FYI - About 4 weeks ago my new Kronos X auto-rebooted without warning. I had my mobile phone lying on top of it, a call came in and the K rebooted. I've kept the mobile away from it and has not happened again.

I guess the Kronos is pretty sensitive to electromagnitic signals...

That has also happened to me with a cell phone next to the Kronos.
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DanielD71
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Joined: 05 Aug 2012
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Location: Rimouski, Quebec, Canada

PostPosted: Fri Mar 06, 2015 5:40 pm    Post subject: Reply with quote

tomto66 wrote:
FYI - About 4 weeks ago my new Kronos X auto-rebooted without warning. I had my mobile phone lying on top of it, a call came in and the K rebooted. I've kept the mobile away from it and has not happened again.

I guess the Kronos is pretty sensitive to electromagnitic signals...



I will need to try this because I always have my iphone with me. I never had any issues with my other keys, having my iPhone on the top all the time.

Regards

Dan
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