RobertPlatinum wrote: Let me find out that Korg has discontinued any repair parts for the Oasys, It's bad enough them discontinuing the exb(adat) and them basically telling us Oh well, too bad, good luck finding one.
Robert,
The EXB-DI problem was outside of Korg Japan's control. As I understand it, the EXB-DI contains an ADAT chip manufactured by Alesis, and Alesis stopped making them a few years ago.
RobertPlatinum wrote:In my opinion basic customer service would be too develop and offer a replacement option such as maybe an exb-fire wire fitted for the Oasys.
Unfortunately a "retrofit" that like that may be extremely difficult. At the very least it would be extremely expensive to design and manufacture, compounded by the fact the OASYS is a low sales volume keyboard.
As you may have noticed with all workstations and synths, manufacturers do not retrofit new technologies into products that weren't designed to accept them in the first place. For better or worse, the electronic Musical Instrument industry is relatively small, and one byproduct of that small size is that keyboards seem to have multi-year product development cycles. These long cycles are definitely succeptible to the impact of rapidly changing technology. Some part or accessory that was "current proven technology" at the time of product design may not be as current when the product is finally released or a few years after release.
Look at workstations and the external storage technologies that have been used: floppy disk, SCSI, Smart Media Cards, Compact Flash. All of these technologies were prominent on products from Korg, Roland, Yamaha even though they had been superceeded by newer technologies in the mainstream computer market. It is probably just lucky that USB has managed to stay active long enough for workstations to catch up with it.
RobertPlatinum wrote:
I pray that this is not true, that they have discontinued any of the replacement parts for the Oasys. If true. I will sell my Oasys quickly and not buy another Korg product. What good is a warranty if the Oasys cannot be fixed.
Korg would treat the OASYS from a spare parts perspective just like they would any product. Korg should have an inventory of spare parts. Especially in smaller markets with little OASYS sales, they may not have alot of experience working with Korg Japan to support the OASYS.
